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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: May 10, 2026
ID: 000187496
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: July 31, 2026
ID: 000185734
Isilon/PowerScale node panics
Updated: July 20, 2026
ID: 000194064
SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.
Updated: May 21, 2026
ID: 000225181
If a ConnectX‑6 (CX6) network interface card fails and disappears from the operating system, the Lightning container cannot start after a node reboot. The container repeatedly restarts because the startup script treats the missing interface as a fatal error.
Updated: May 06, 2026
ID: 000440777
This article explains how to install Grafana, add the simpod‑json‑datasource plugin, connect it to your Lightning cluster’s JSON metrics endpoint, and import the standard Lightning File System dashboard template.
Updated: May 06, 2026
ID: 000437922
This KB article is a list of technical documents and videos produced by Dell Technologies.
Updated: April 22, 2026
ID: 000182342
This article provides links to several Dell Community pages.
Updated: April 19, 2026
ID: 000127879
When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.
Updated: April 18, 2026
ID: 000062991
This article instructs users how to find the Dell Lightning File System (DLFS) Software ID (SWID) to engage Dell Support.
Updated: April 17, 2026
ID: 000442113
AppSync cannot re-link to a mounted target device.
Updated: April 17, 2026
ID: 000052337
The Dell Lightning File System Info Hub provides links to Dell Lightning File System documentation.
Updated: April 15, 2026
ID: 000452200
NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.
Updated: March 26, 2026
ID: 000024577
This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.
Updated: March 06, 2026
ID: 000018930
All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.
Updated: January 06, 2026
ID: 000061535
Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.
Updated: December 16, 2025
ID: 000079025
This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.
Updated: November 04, 2025
ID: 000228006
Unisphere for VMAX: Server-0 component fails to initialize and shuts down.
Updated: September 23, 2025
ID: 000064074
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems.
Updated: July 24, 2025
ID: 000123384
If the SAVED_SNAPSETS option has been applied to a zDP VDG, the EIP0257W message may be displayed when the persistent copy limit is not reached.
Updated: May 15, 2025
ID: 000183520