Dell Server 9712a

The article describes how to troubleshoot network connectivity issues for network cards.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.

This article explains multiple methods to reset the Integrated Dell Remote Access Controller (iDRAC) both locally and remotely including reset, reset to defaults and reset to customer configuration.

When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

The iDRAC virtual console can be launched using a web interface or URL. Using the iDRAC virtual console viewer is also explained.

This article provides three methods to confirm the SSD Piece Part Identification (PPID)

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM)

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article provides information about how to use the LCC to deploy a supported OS.

This article describes how to view and clear the system event log (SEL) in System Setup.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

PowerEdge Server catalogs are an aggregation of all bundles and Dell Update Packages' metadata used by Dell OpenManage Repository Manager, Dell OpenManage Enterprise, and other tools for listing the current versions of software and firmware for respective servers and devices.

PowerEdge 17th Generation Servers with Delta Power Supplies may not show correctly in iDRAC UI and SEL logging after AC cycle.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

PowerEdge systems may not always log downgraded PCIe links in LifeCycle (LC) or system event logs (SEL).

Micron 9550 E1.S solid state drives (Dell part numbers HRF8G, 2G1RR) can fail a short Device Self‑Test (DST) if the DST log (Log ID 0x06) is read within 2 seconds of start due to a bad pointer.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

Using the Linux command "lspci -vvv" on PowerEdge XE9685L, the "LnkSta" value of the NVIDIA ConnectX-7 device is shown as "downgraded."

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

This article describes how to find the iDRAC's current MAC address.

Dell solid state drive (SSD) fails after system reports low environment operating temperature.

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.