NetWorker Module for Databases and Applications

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

The NetWorker Management Console (NMC) stops responding for some AD users. The NMC may show a loading bar stuck at 38%. The NMC server's GST logs shows "Could not send application token: Can't encode arguments"

NMC response slows down and or stops responding.

The NetWorker Management Console's (NMC) GST service stops shortly after starting due to a left over postmaster.pid from a previous GST process.

This article provides instructions on how to launch both 19.13+ and 19.12.x (and older) NetWorker Management Console (NMC) from the same NMC-client host.

This KB details steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13

Azure Virtual Machine (VM) completes successfully. The VM is recovered in Azure and powers on. No issue is seen with the VM. The nsrazure_recover log reports that no VM disks were recovered.

The NetWorker VMware Protection (NVP) solution is used to backup VMware Virtual Machines (VM). The web-based Data Protection Restore Client (DPRC) is used to perform File Level Restore (FLR) or Microsoft SQL app-consistent (MSVMAPPAGENT) restores. Some or all save sets are not visible from the DPRC.

NetWorker VMware Protection (NVP) vProxy Virtual Machine (VM) backups fail for one or more disks. The error returned is a generic VMware Disk Development Kit (VDDK) error "You do not have access rights to this file." This error can appear for several reasons; however, this KB focuses on when Content-Based Read Cache (CBRC) is configured in VMware.

A failed recover job is falsely posted Succeeded when there is a "Server rejected credential" error and "73724:recover: One or more recover threads failed to exit successfully" and "179715:recover: Parent recovery thread exited with errors."

This KB offers an overview of NetWorker logging and how to configure Simple Mail Transfer Protocol (SMTP) email notifications for policy-based actions.

Dell NetWorker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article provides instructions to enable Client File Indexes (CFI) backups in the same policy data backups are performed.

This article provides information for configuring NetWorker server Mail Home and Secure Connect Gateway (SCG)

The NetWorker server software installed on a Linux server. The server services fail to start, reporting that the RabbitMQ service is already running "Unable to start epmd because it is already running"

NetWorker VMware Protection (NVP) vProxy backups were performed from one vCenter; however, the vCenter is no longer accessible. Virtual Machine (VM) restores must be performed to an alternate vCenter.

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.

This KB provides a general log location for NetWorker Virtual Edition (NVE) upgrade or install failures.

Checking if the package being installed is the latest version (4 of 18) - This package version YYYY-R#-v# is already installed!

This KB provides instructions on how to change the OS user account passwords on the NetWorker Virtual Edition (NVE) appliance.

The NetWorker Management Console (NMC) fails to launch. Application Error "Unable to launch the application." appears. The details panel reports a "SSLHandShakeException"

The NetWorker REST Application Programming Interface (API) jobindications endpoint reports interruptions to backup jobs, but no indications are seen for NetWorker VMware Protection (NVP) backup jobs.

Dell Networker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Avamar, Dell Networker Virtual Edition (NVE) and Dell PowerProtect DP Series Appliance / Dell Integrated Data Protection Appliance (IDPA) remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Networker remediation is available for OpenSSL security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This KB provides an overview of the different vProxy builds and their embedded ddboost, VMware Disk Development Kit (VDDK), VMware Tools versions, and OS details. This KB requires a Dell support site user-account to access.

This KB details how to configure rsyslog capabilities with the NetWorker VMware Protection (NVP) vProxy appliance.