PowerEdge R860

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

This is a firmware catalog which contains validated and certified firmware stack for selected Dell VMware vSAN Ready Nodes based on Dell customized ESXi 8.X branch Images.

This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.

Most PowerEdge servers and other products that leverage a PowerEdge server hardware have an embedded Integrated Dell Remote Access Controller. This article helps to quickly identify the iDRAC version.

This is a firmware catalog which contains validated and certified firmware stack for selected Dell VMware vSAN Ready Nodes based on Dell customized ESXi 9.X branch Images.

Dell's firmware catalogs for customized versions of Dell's VMware ESXi 8.x releases. When the Dell customized ESXi versions are used along with corresponding firmware catalogs, the end to end required state is achieved.

This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.

Dell PowerEdge Server remediation and guidance is available for Nuvoton NPCT7xx Trusted Platform Module (TPM) 2.0 firmware versions that could be exploited by malicious users to compromise the affected system.

This article provides the information about Dell OEM licenses for Windows Server. How to identify the COA Label and the steps to downgrade the Windows Server edition and the use in a virtual machine.

This article explains the different reasons hard drives can fail in detail.

This article provides information about Fatal BUS errors seen with PCI1360 and PCI1318.

Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.

This article provides information about the VLT0204 error code and guidance.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Upgrading the NVIDIA Mellanox ConnectX‑6 LX Ethernet adapter firmware to versions 26.46.30.48 or 26.47.10.88 triggers a fan speed increase. The speed increases to 50% pulse width modulation (PWM) and remains at this rate.

This article describes what can happen while collecting SupportAssist logs using iDRAC9 UI. The operation may result in an error, or incomplete logs may be collected.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

PSU fans may periodically ramp up for about a minute before slowing down again. This can generate noticeable noise, which may be disruptive in small office environments if the server is not housed in a data center.

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

Dell Enterprise NVMe solid state drives may be leveraged as a substitute for Dell Data Center NVMe solid state drives.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

This article provides information about how to import a foreign configuration RAID array on the system setup (F2) menu.

Dell PowerEdge Server remediation is available for a Tianocore EDK2 Vulnerability that could be exploited by malicious users to compromise the affected systems.

This article provides information about how to update your system's firmware from the Lifecycle Controller on Dell servers.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.