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更新済み: 4月 06, 2026
ID: 000205512
NWUIをNetWorkerサーバーから起動するとログインできません。「Failed to authenticate user administrator with the provided password on Authentication Server」エラー<server name>
更新済み: 1月 16, 2026
ID: 000193323
Overview of vProxy logs and rsyslog configuration for log forwarding
更新済み: 4月 08, 2026
ID: 000323313
RecoverPoint for Virtual Machines(VM)6.0.3.1以降は、VMware vStorage APIs for Data Protection(VADP)バックアップ ソリューションで認定されています。
ただし、バックアップ操作中に、保護された仮想マシンでスナップショット統合エラーが発生したり、仮想マシンが再起動したりする場合があります。
更新済み: 4月 08, 2026
ID: 000423284
After upgrade to 19.8 or 19.9, all NetWorker storage nodes are cycling through "ready" and "not ready" state intermittently.
更新済み: 4月 07, 2026
ID: 000222551
Cloning from Data Domain volume to CloudBoost volume starts, but never completes. Data transfer never begins. The job must be manually stopped.
更新済み: 4月 07, 2026
ID: 000212771
When you export a Save Set Query report from NetWorker Management Console (NMC) to CSV and open it in Excel, the retention year may display as 19XX instead of 20XX." This behavior is caused by Microsoft Excel’s interpretation of two‑digit year values and does not indicate an issue with NetWorker.
更新済み: 4月 07, 2026
ID: 000448058
NetWorker VMware Protection (NVP) vProxy File Level Restore (FLR) mount operation fails for a Virtual Machine (VM). The error in the mount session log indicates: "SCSI ID 1/0/0/0 does not have a corresponding PhysicalDrive. One possible reason could be that the disks are connected in nonsequential SCSI slots."
更新済み: 4月 07, 2026
ID: 000449759
NetWorker VMware Protection (NVP) vProxy Virtual Machine (VM) backups sit in "waiting to run" state for a prolonged period of time. There are no vProxy availability issues, communication between the NetWorker server and vProxies is successful. There are no alerts regarding vProxies being unavailable in the NetWorker Management Console (NMC),
更新済み: 4月 07, 2026
ID: 000443663
リモート ストレージ ノードでnsrjbに接続しようとすると、次のエラーが発生します。
Nsrjb：「Remote_Storagenode_hostname」のユーザーxxxには、「Networker_Server_hostname」に対する「デバイスとジュークボックスの操作」権限がありません
リセットとインベントリでも同じエラーが発生します。
更新済み: 4月 07, 2026
ID: 000293578
NetWorker: Bootstrap backup fails when saving the authentication database. Error: `nsrauthcasm' exited with code 1 Can't encode arguments.
更新済み: 4月 06, 2026
ID: 000217686
NMCDB backups failed 19240: savepsm: Failed to get the NetWorker Management Console install directory.
更新済み: 4月 06, 2026
ID: 000207282
NetWorker Module for Microsoft (NMM) SSMS tool launching in SQL Management Studio error "Current user does not have required permissions to run backup and restore operations. Relaunch the application with a user that has local administrative privileges."
更新済み: 4月 06, 2026
ID: 000213014
NetWorker Module for MEDITECH - ISB jobs are creating permanent snapshots and volumes on Dell Compellent. This may eventually fill-up space on Dell Compellent.
更新済み: 4月 06, 2026
ID: 000218840
One or more VMware Virtual Machines (VM) fail to perform NetWorker VMware Protection (NVP) backups. The backup error returned is HTTP Status code 401 "failed to download config file"
更新済み: 4月 06, 2026
ID: 000316053
NetWorker is configured with an external authority resource: either Lightweight Directory Access Protocol (LDAP) or Microsoft Active Directory (AD). External user logins fail with HTTP 404 "Make sure that the server is running."
更新済み: 4月 06, 2026
ID: 000316897
NetWorker 19.13.0.0 or 19.13.0.1 report "Access Denied" when attempting to change the Administrator password from the NMC or authc_mgmt command.
更新済み: 4月 06, 2026
ID: 000449235
Any restore attempt made using the NetWorker Management Console (NMC) fails with the error, while backups using this vProxy Appliance continue to work as expected.
更新済み: 4月 06, 2026
ID: 000031361
vProxy Image level restores done from the NetWorker Management Console (NMC) may fail with "ERROR: [156] ddp_connect_with_config() failed,Hostname: <Data-Domain-Name>" seen from the "Recovery Results" page.
更新済み: 4月 06, 2026
ID: 000031485
Use this article to help isolate and troubleshoot vProxy cloning performance issues between two Data Domains.
更新済み: 4月 06, 2026
ID: 000205098
This Article describes a method to find and safely remove default objects which could have been mistakenly created in the NetWorker configuration.
更新済み: 4月 06, 2026
ID: 000222887
This article describes how to enable debugging within the NetWorker Module for Microsoft (NMM) SQL Plugin. This is used for debugging the user interface issues and not for debugging the module backup/restore issues.
更新済み: 4月 06, 2026
ID: 000223805
Adding a client through New Client Properties does not complete, and reports an error "Name is not a valid hostname as it cannot be resolved in DNS.
更新済み: 4月 06, 2026
ID: 000212659
Unable to modify the browse time of a save set from the nsrmm command or from the NMC save sets window. An error appears stating 'Cannot change the browse time of a nonbrowsable save set.'
更新済み: 4月 06, 2026
ID: 000213075
Virtual Machine (VM) backups performed through the NetWorker VMware Protection (NVP) vProxy appliance fail with "Backup failed to disable storage migration for virtual machine with 'VDDK Error: 1: Unknown error." The vProxy's vbackupd-vddk.log indicates a network connection issue between the vProxy and vCenter.
更新済み: 4月 06, 2026
ID: 000213051
NetWorker 19.9では、VMに複数のディスクが含まれている場合に、同時または並列のVMDKバックアップ操作が導入されました。
更新済み: 4月 06, 2026
ID: 000212931
The NetWorker Web User Interface (NWUI) server package is installed on a clustered system. NWUI producing unexpected service startup issues; also, errors are observed inside NWUI when performing admin tasks.
更新済み: 4月 06, 2026
ID: 000212959
The NetWorker Web User Interface (NWUI) server is deployed on a Red Hat HA (pcs) cluster. Some NetWorker operations fail from NWUI.
更新済み: 4月 06, 2026
ID: 000210114
Virtual Machines (VM) File Level Recovery (FLR) or Instant Recover using the NetWorker VMware Protection (NVP) vProxy appliance fails. An error is returned stating "Unable to resolve hostname 'DATA_DOMAIN_ADDRESS.'"
更新済み: 4月 06, 2026
ID: 000204262
After a Data Domain IP change, Virtual Machine (VM) backups using NetWorker vProxy fail with "Failed to open DD Boost connection to Data Domain host."
更新済み: 4月 06, 2026
ID: 000172662