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Hello Community, I'm unable to deploy/push images to our WES devices after the upgrade of our On-Premise WMS to the 4.0 version. I' get the following error: "Internal error. Exception is handled" Is this issue related to the patch that will be released soon? 

We just did a mass push update to our WYSE thin Client 5070 and all seemed fine. The Dell ThinOS 2208 (9.3.2102) was updated as well as BIO 1.18.0. The issue we have is that software packages updated and the OS updated but the BIOS did not. Most of our 5070s are still version 1.10. Not sure why the

Hi, since image 10.04.06.05.22.00 and Agent 14.6.5.9 there is no Wallpaper and no language/regional settings set in the standard user profile. In Admin profile its all correct.  The Unify Write Filter tray icon is missing. The UWF is enabled. TCs with older image and older agent have th

As per the WMS 3.2 Admin guide, I should be able to create / assign custom roles to administrators. Using Wyse Management Suite 3.1 or later versions, a global administrator can create a new administrator role and provide granular permissions for different functionalities of Wyse Management Suite.

Hello, I've recently installed WMS on let's call it WyseManagement01, and installed the WMS Repo on WyseManagement02. When I try to register the repo to the WMS it's spins for a moment but doesn't actually do anything, it doesn't switch to showing "Unregister" like in the documentation and on the

Greetings all, I just installed an instance of WYSE Management Suite v3.7 and during configuration of the SMTP email alert information, I'm getting "Invalid SMTP account" when clicking "Save". I've tried different user accounts and both the FQDN and IP address of the server, all return the error.

Could anyone possibly share some insights on how to configure Wyse ThinOS clients to talk with WMS over secure MQTT channel? My test WMS has both the TCP ports 1883 (non-secure) and 8443 (secure) open but the ThinOS client shows it's talking only over non-secure 1883. So how to get the ThinOS clien

Hello together, is it possible to configure a firmware update for ThinOS 9.x devices, which is executed in the future at a specific time or at the next reboot? Every method I found is executed immediatelly. I couldn ´t find any solution in this forum or somewhere else. This is very annoying, beca

Hello, Newbie to ThinOS and Wyse in general here. I'm wondering if it's possible to load and run a .exe on ThinOS. The use-case is that there's a VPN client that I'd like to install, and then have users connect through that and hit network resources in a browser.  Is this something that T

Hi, We have many WYSE 3040 thin clients all running ThinOS 8.6_019 that are connection to a Microsoft RDgateway server. I currently have enabled "USBRedirection=RDP" du due to we need to redirect "kuando Busylights" for them to work. We have never had any issues with other roller mouse products, bu

Hello, I tried to upgrade my WMS Server from 3.6.1 to 3.7. I received an error message during the Upgrade Database step. on the migration.log file i can see that: "31/05/2022 15:22:44,49 Start migration script 4.7.6-4.7.7""31/05/2022 15:22:44,50 Arguments set""31/05/2022 15:22:44,51 WMS Database

Hi, we encountered that MQTT is reported as 'closed' by the ThinClients. A restart of the mqtt service will lead to following log entries:12.05.2022 18:11:38 [6] E:Exception caughtUnable to connect to the remote server12.05.2022 18:11:38 [6] I:Lock box key received as null12.05.2022 18:11:39 [6] E

Hello, I would like to be able to connect to my WMS on prem with an account from my domain and manage users with AD groups. Also I am not able to manage role even with local user. Thank you Regards

I configured the Wyse Management Suite in our environment because we want to upgrade our old Terminals with ThinOS 8.6. I bought some new Terminals (Dell Wyse 3040) with ThinOS 9.1.2101 and upgraded them to 9.1.5067. I configured WMS and everything works perfectly. The only problem is that in my RD

Hi, we have around 200 wyse 5070 in use, one of my users wishes to use 3 screens. I did not have any problems with 2 screens but the third screen via a usbc to dvi adapter disables the second screen attached via displayport as soon as it's plugged in. That screen then works but it obviously misse

Hello, i have a problem during some testings with our new Wyse 5070 Clients. After multiple factory resets the client cant register to the WMS-server. does someone have a clue what is wrong? WMS-Version: 3.5.2 16Licence: StandardThinOS-Version: 9.1.2101On Premise Version Error on client:wms: fa

After upgrading, when I click on the Groups & Configs tab I get the message: "The requested resource was not found on this server". I can click OK multiple times and the error goes away but if I want to edit a group policy, nonce of the settings pages load.

Hello! Looking ot upgrade several installs of WMS but hitting the following MongoDB upgrade needed: All of these have the default wms mogodb install with the service named "Dell WMS: MongoDB" Is there a clear/concise KB on updating this w/o breaking anything? Thanks!

Hi, I have three Wyse 5070's, all on WES, that are showing in WMS with missing info. They all show offline, though they are up, and you can use VNC to remotely connect to them. The are also missing the Serial Number/Tag, and "Last User" info. Things I have tried to resolve the issue: - Unregis

We are using WMS 3.3.129. We are struggling to find the WMS setting for 9.X devices to control the On the Wyse device, We go to Remote Connection, General Options, Select the action after all sessions exit. We want to default Sign-off automatically. This was set in older version of 8.5X, was un