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Dell Rewards

The more you shop, the more you earn.

Join for free and receive a £15 Dell Rewards* coupon for every £500 spent, to be redeemed against future purchases.


Dell Rewards
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It’s easy and free! To join Dell Rewards*, just sign in to your Dell Account (or create one) and select the box to join the Dell Rewards program. Your name and email is all you need to join.
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Receive £15 back in rewards* coupons for every £500 spent, to be redeemed against future purchases.  Plus as a Dell Rewards* member you’ll receive communications regarding exclusive offers, early access to sales and product announcements from Dell.

 

By joining Dell Rewards*, you agree to receive reward point balances and expiration notices by email. These will be sent to the primary email address associated with your My Account.
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Rewards post to your account typically within 30 business days after your order's ship date. To view your rewards, simply go to your Dell Account. Apply your rewards at checkout on your next purchase.

Redeem your rewards

Select from a wide range of award winning Dell PCs, monitors and accessories.

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How rewards work


All Dell
Customers
Dell Rewards* Members
Rewards
-
£15 coupon
Early access to sales
-
Yes
Exclusive promotions
-
Yes

Rewards add up fast


Example Price
Dell Rewards* Members
Laptop
£1500
3 x £15 coupons
Gaming PC
£700
1 x £15 coupon, +200 points towards next coupon
2-in-1 and speaker purchased
£425 + £75
1 x £15 coupon
Monitor
£300
300 points towards next coupon
Total  (all purchased together)
£3000
5 x £15 coupons, +500 points

Dell Rewards FAQ


Dell Rewards is Dell’s free Loyalty Program for UK Consumer customers. When you join Dell Rewards and purchase items as a member, you’ll receive a £15 Dell Rewards coupon for every £500 spent, to be redeemed against future purchases. £1 in purchases is equal to 1 point. 500 points are needed for a Dell Rewards £15 coupon to be issued. You can earn up to 5 Dell Rewards coupons at any given time regardless of the number of points in your account.
Becoming a Dell Rewards member is easy!

Simply tell your phone or chat rep that you would like to join, or visit Dell.co.uk/rewards and click “register now” to create a new My Account and register for Dell Rewards.

Already have a Dell.com My Account? Simply opt-in to Dell Rewards when you’re logged in - you’ll receive a welcome email to confirm your membership. Be sure to check your junk/spam folder.
There is no fee to join and no ongoing membership fee.
No, but members may use My Account to track rewards. For customers who don’t have a “My Account,” an account will be created with registration. For customers who already have a "My Account," Dell Rewards registration and benefits are available through your "My Account".
When you join Dell Rewards and purchase items as a member, you’ll receive a £15 Dell Rewards coupon for every £500 spent, to be redeemed against future purchases. You can earn up to 5 Dell Rewards coupons at any given time regardless of the number of points in your account.
When placing an order over the phone or via chat, simply provide the email address associated with your Dell Rewards enabled My Account.

You will need to accumulate 500 points to earn a Dell Rewards coupon.  £1 in purchases is equal to 1 point. You’ll receive a £15 Dell Rewards coupon for every 500 points, meaning for every £500 value of products purchased. Dell will only ever convert your accumulated points into a maximum of 5 coupons at any given time, and the remaining points will be converted when some or all of those 5 coupons have been redeemed.

Pending points are points that are not yet active on your My Account rewards balance.  In most cases this is the result of the product you purchased having not yet been shipped.
No, you are unable to exchange multiple coupons for a single higher denomination. Coupons are issued only in £15 denominations, but you can use multiple (up to 5) coupons on a single purchase. See also next question.
To redeem your coupons against a purchase, you must have a basket value of at least £100 each time you add a coupon. You can use up to 5 coupons (for a maximum £75 discount) on any single purchase.  If you have multiple Dell Rewards coupons plus traditional Dell discount coupons, you must choose which 5 coupons you would like to use on any single transaction.  Rewards coupons, once issued, in £15 increments, expire in 90 days.
Yes. The discount will work with other coupons and offers made available in our online store. However, please note that you can only use up to 5 Rewards coupons (for a maximum £75 discount) on any single purchase, and if you have multiple Dell Rewards coupons plus traditional Dell discount coupons, you must choose which 5 coupons you would like to use on any single transaction. Please note that the discount coupon must be used in the same segment as the original purchase (i.e. if you made your purchase on a product in the For Home segment, the discount can only be redeemed on your next purchase in that segment of the online store).
No, coupons can only be redeemed online at Dell.co.uk.
You can earn up to 125 Dell Reward coupons (up to £1,875 coupon value) within a 3-month period.  The 3-month period will follow Dell’s fiscal calendar.  February – April, May – July, August – October, November - January.
Rewards apply to eligible purchases made with or after your registration into the Dell Rewards program. Log in to your Dell Rewards enabled “My Account” prior to check out to receive your rewards.  You must be logged into your My Account when completing your purchase to earn Rewards. Reward points appear on your Dell.com My Account typically within 30 business days after your order’s ship date.
Your reward value (reward points earned) is based on total price of your order, inclusive of taxes and shipping.
Online orders placed on Dell.co.uk are eligible. Dell Outlet, Dell Premier or purchases through our partners are not eligible for Dell Rewards.
Rewards are only earned on eligible purchases made through the online UK Consumer and Small Business segments. Purchases made outside of these business segments will not earn Rewards, and rewards may vary by segment. In addition, certain products may be ineligible to receive rewards. Total rewards earned may not exceed 125 Dell Rewards Coupons within a 3-month period. The 3-month period will follow Dell’s fiscal calendar.  February – April, May – July, August – October, November - January.  Certain orders are not eligible for Rewards, including but not limited to Dell Outlet orders, those placed by resellers, third parties, or as the result of fraud. Dell reserves the right to alter and modify benefits and exclusions at any time.
No. Dell Outlet orders are not eligible to earn Rewards.
Reward points post to your Dell Rewards-enabled My Account typically within 30 business days after your order’s ship date.  You will receive Dell Reward points (£1 equal to 1 point), which will automatically convert into a £15 reward coupon for every £500 spent, to be used against your next Dell purchase. Rewards coupons expire 90 days from date of issuance. Rewards coupons may be used once they are available in your My Account.  Rewards coupons cannot be redeemed the same day you make your initial purchase. During peak seasonal periods, it can take up to an additional 5-10 business days or longer for reward points or coupons to be made available. If you believe that you are missing Rewards for an order you placed and want to redeem coupons for which you believe you are eligible, please contact us via chat or call 0800-587-1456.
Yes. Rewards coupons expire 90 days from the issue date. Expiration date can be found by visiting your Dell.com My Account and clicking “view rewards details.” Expiration dates cannot be extended. Don’t worry, Dell will contact you in time and notify you about expiring coupons.
Points will only expire if your account has not had activity in 12 months.  Account activity includes additional purchases that add points to your account or points that have been converted into rewards coupons.  Providing that your account remains active, reward points earned but not converted to coupons will be saved and shown in your online Dell Rewards Account.
No. The discount is a benefit for returning customers and the Dell Rewards coupon can only be redeemed on a future purchase.
Redeem your Rewards coupons at Dell.co.uk. Log in to your Dell Rewards-enabled My Account, choose your product then enter the coupon code within the “Basket”. Your active coupon codes will be shown at the bottom of the basket page.
Since you are required to have a basket value of at least £100 to add a coupon, you could use three of your coupons to bring your order total down to £90.  You will be responsible for paying the £90 with another form of payment.
The offer is contingent upon the purchase of an eligible product. The Dell Reward points will not be issued or will be cancelled if an eligible product is returned for a refund. If an eligible product is returned for a refund after the Reward points have been issued and a Dell Reward coupon has been issued and redeemed, the redeemed amount will be deducted from the Rewards account balance.
Occasionally, your welcome email will fall into your junk or spam folders. Be sure to check the inbox and any junk or spam folders of the email address you used to register with Dell Rewards.
At Dell.co.uk, select “Sign In”. Then select “Forgot your password?”. Insert the email address you used to create your My Account and click “Reset Password.” You will receive a prompt to reset your password via email.
When registering for Dell Rewards, you can choose not to receive emails with offers. Or, if you are currently receiving special offers, you can select "unsubscribe" at the bottom of your current emails.
While signed onto your My Account at Dell.com, you can select “Manage my preferences” under “Account Settings” to update your Dell Rewards account preferences.
To remove yourself from the program, please call 0800-587-1456 or contact your sales agent. Please note that deactivating your account will prevent you from earning future Rewards on eligible items or from redeeming Dell Rewards coupons issued to your My Account.
The Dell Rewards benefits are applied on each individual order, against a single customer’s My Account, so registering multiple email addresses won’t enable duplicate rewards.  Dell rewards coupons may only be redeemed against future purchases by the Dell Rewards member having earned the relevant Dell rewards points and been issued with the corresponding Dell Rewards coupon(s).
No. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred. Dell reserves the right to reject requests for consolidation of any Dell promotional codes or Rewards at its own discretion for any reason.
Live customer service support is available Monday – Friday, 9AM to 5PM GMT only, at 0800-587-1456. Services include, but are not limited to:

Balance inquiries

Transaction history

Reward replacement

Disputed transactions

Problems with payment

Reward declines
If you still have questions after reviewing our FAQs, please call our freephone Customer Service line at 0800-587-1456, Monday – Friday, 9AM to 5PM GMT only, to speak with a representative.

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