• Three engineers in an office setting working with a robotic arm using artificial intelligence

    Autonomous Operations

    Dare to imagine a radically simplified path to Digital Transformation

      • Realize the full potential of your digital future by taking data all the way from insight to action.

        Digital transformation is no longer an aspirational target, but rather a modern-day business imperative.

        Many organizations struggling to find IT staff are told outsourcing may be their only option. We reject that notion.

        The path forward is clear. It must be operated autonomously by embracing the benefits of intelligent infrastructure and automated operations to improve productivity and gain more strategic value.

    • Reshaping your digital future

    • A continuum framework for success

      Knowing where to augment your IT skills is as important as knowing when. To help make sense of the vast and complex array of existing and emerging technologies, Dell Technologies has created a continuum framework for IT automation. But this isn’t just an idea, it’s a methodology delivered by artificially intelligent operations and the ability to act on it with intelligent infrastructure, from edge to core to cloud with as-a-Service delivery models, so you can develop and deploy effectively.

    • Level 0: No Automation

      Level 0: No Automation

      Exclusively driven by manual actions.

    • Level 1: Operator Assisted

      Level 1: Operator Assisted

      Scripted and manual driven IT actions. Human input is required for all operations.

    • Level 2: Partial Automation

      Level 2: Partial Automation

      Rules-based decision making to achieve explicit outcomes. System is dependent on human for all input and intervention.

    • Level 3: Conditional Automation

      Level 3: Conditional Automation

      Inferred decision making to achieve generalized outcomes, including insights, recommendations and actions. System can handle most operations with some exceptions.

    • Level 4: Supervised Autonomy

      Level 4: Supervised Autonomy

      Automatically takes actions to achieve service-level objectives. Automatic alignment with these outcomes is expected. System can handle all operations with few exceptions.

    • Level 5: Full Autonomy

      Level 5: Full Autonomy

      Automatically takes action to align with organizational priorities. Alignment with these priorities is expected with or without human input. System can handle all operations without exception.

    • More to discover

    • Making History with Autonomous Operations by Jon Siegal

      Making History with Autonomous Operations by Jon Siegal

    • Talking Tech with Travis on Automated IT

      Talking Tech with Travis on Automated IT

    • The role of IT has forever shifted. Your time is now.

      We believe Autonomous Operations empowers employees to do more and be strategically valuable to the business. And only Dell Technologies has the framework and the breadth of innovative infrastructure automation to deliver on this promise.

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    • 1 Based on internal Dell Technologies testing (July 2020). Actual results will vary. AD# G21000081

      2 Based on IDC report commissioned by Dell Technologies, “The Business Value of VxRail and VMware Cloud Foundation on VxRail,” December 2020. Actual results may vary.

      3 VxRaill achieved 99.9999% uptime. Based on Dell Technologies field performance (July 2020). AD# G2000025

      4 Based on a Dell Technologies survey of CloudIQ users conducted May through June 2021. Actual results may vary. AD# CLM-000884