Dell ProSupportFaster, more reliable support services designed to address the technology challenges you face today. This new support portfolio is focused on your needs, time demands and budgets.
Need professional support services that take care of both you and your employees’ IT needs 7x24? Choose Dell™ ProSupport™ to get access to a certified technician in two minutes or less.
Got an IT staff? Choose Dell ProSupport for IT and get tech-to-tech support with Fast-Track dispatch, along with 7x24 access to Dell-certified technicians.
Dell ProSupport for End Users
Designed for organizations with limited or no dedicated IT staff.
Dell ProSupport for IT
Next, add Same-day Response for faster resolution:
Same-day Response — Ideal for customers using their Dell systems for time-sensitive operations or critical business functions. A Dell-trained technician will arrive onsite within 4 hours after problem determination, depending on location, to help get your system back in operation as rapidly as possible.
Basic Hardware Warranty
Customization and Set-Up