OptiPlex 3040 MFF Microphone Not Recognized

Summary: This article provides information about how to resolve an issue with the microphone not recognized on your Dell OptiPlex 3040 Micro Form Factor (MFF) system.

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Symptoms

OptiPlex 3040 MFF systems may encounter an issue with the microphone not getting recognized when it is connected to the system.

Microphone settings 
Figure 1: Microphone settings

Cause

Generally this issue is related to an audio configuration issue in the audio software settings.

Resolution

  1. Right-click the Dell audio speaker icon and select Sound Manager.

    Sound manager 

  2. Click Advanced.

    Advanced 

  3. Click Jack Information and check the box next to Enable auto popup dialog when a device has been plugged on.

    Jack information 
  4. Connect the microphone to the system.
  5. In the menu that appears, select Mic-In.
  6. Test the Microphone.

Affected Products

OptiPlex 3040 Micro
Article Properties
Article Number: 000149418
Article Type: Solution
Last Modified: 07 Oct 2024
Version:  7
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