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Article Number: 000131221

How to boot to an external device using USB TYPE-C connection

Summary: BIOS settings to select to boot to an external device using USB TYPE-C connection for XPS, Precision, and Latitude laptops.

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Article Content

Symptoms

Follow the steps provided in this article to boot to an external device using USB TYPE-C connection for XPS, Precision, and Latitude laptops.

Cannot boot to an external USB-C Connected device.

XPS, Precision, and Latitude users may report that they are unable to boot to externally connected USB Type-C devices.

The computer may report a "Device not identified" error.

Cause

The default specification bypasses the USB boot sequence to reduce the boot times in the default configuration. Due to this default configuration, the computer does not boot to the external device.

Resolution

Enable below two options to support boot from an external device.

  1. At boot, Press the F2 key (or alternately press the F12 key then select the option to enter the BIOS setup).
  2. In POST Behavior, Select - Fastboot the select the Thorough option (Figure 1):

    SLN301218_en_US__1THunderbolt-boot-2
    Figure 1: Select the Thorough setting for the Fastboot configuration in the BIOS  
  3. In System Configuration -Select USB/Thunderbolt Configuration -Enable Thunderbolt Boot Support (Figure 2):

    SLN301218_en_US__2THunderbolt-boot-1
    Figure 2: Enable Thunderbolt Boot Support under the USB/Thunderbolt Configuration settings in the BIOS
    Note: You may also need to check to Enable USB Boot Support to recognize the USB boot device.
  4. In the General Tab, Advanced Boot Configuration, check Enable Legacy Option ROMs & Enable UEFI Network Stack if not already checked (Figure 3):
    SLN301218_en_US__4UEFI-5
    Figure 3: Enable UEFI Network Stack under the Advanced Boot Options settings in the BIOS
  5. Reboot the computer, the USB Type-C device should now appear in the boot options.

Additional Information

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Article Properties

Affected Product

Latitude 7275, Precision 3520, Precision 5520, Precision 3510, Precision 5510, XPS 12 9250

Last Published Date

17 Apr 2024

Version

7

Article Type

Solution

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