User-guided troubleshooting to fix problems without calling support. Go to dell.com/support and enter your Service Tag. Select the symptoms you're seeing, then click "Submit".
If required, you'll be guided through downloading and installing the latest drivers for your system. You'll also be presented with Knowledge Base articles with troubleshooting steps to follow, links to your Product Manual, and video guides.
In some cases, you'll be prompted to run hardware diagnostics. If hardware failures are detected, whenever possible, we'll offer you a replacement part automatically.
If your problem hasn't been fixed, submit a service request. You can contact us by chat, email, phone, or on social media. Thanks for watching.
