ECS: GeoDrive experiences performance issues

Oversigt: Troubleshooting GeoDrive slow performance and timeout errors

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Udforsk andre ressourcer

Symptomer

  • Slow performance identified when archiving to the ECS using Geo Drive on Windows Storage Server. 
  • Also noticed 404 errors for requests on ECS. 

Årsag

A possible cause is a very large change-log found for each cloud-drives. The change log contains things like permission, attribute changes, file/folder deletes, folder creates, file renames. It is a first-in/first-out queue that must preserve the ordering of operations. If the count of the change log is huge, that causes performance issues. 

Løsning

Resolution:

For all Geodrive Versions:

Find the size of the change log and if huge, disable it from saving file security/description in cloud server:
  • From the screenshot over on the right in the Activity Window, it shows the size of the change log for each of the cloud drives.
  • Right-click on the cloud drives, go to Settings, and checkmark "DO not save file security/description in cloud server". Click “OK”
image.png

Berørte produkter

GeoDrive for Windows, Elastic Cloud Storage
Artikelegenskaber
Artikelnummer: 000194162
Artikeltype: Solution
Senest ændret: 12 maj 2026
Version:  3
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