Precision 5810 and 5820 Intermittently Stop Responding with On-Screen Error "0X000000D1 - DRIVER_IRQL_NOT_LESS_OR_EQUAL"
Summary: The following article provides information about an intermittent issue seen on the Precision 5810 and 5820 fixed workstations. They intermittently stop responding and display an on-screen error with a Driver IRQL not less or equal to the error for the iaStorB.sys driver. ...
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Symptoms
Precision 5810 and 5820 Towers fail with 0X000000D1 against the iaStorB.sys driver
Precision 5810 and 5820 fixed workstations owners may experience an intermittent problem. They have called in to report that the tower intermittently stops responding and displays the following on-screen error message:
The iaStorB.sys driver is causing a 0X000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL error.
Cause
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Resolution
Note: You must have administrator rights on the laptop to make any operating system changes or update any software.
Updating to the latest version of the Intel Rapid Storage Technology (IRST) Enterprise Driver available from the support site resolves the problem. To download and install the latest updated version, follow these instructions:
Precision 5810 Tower Fixed Workstation:
Update the storage controller driver to Intel Rapid Storage Technology Driver and Management Console, version 5.5.4.1037, A09 or later. To download and install the Intel-Rapid-Storage-Technology-Driver-and-Management_2206F_WIN_5.5.4.1037_A09_05.exe see:
Precision 5820 Tower Fixed Workstation:
Update the storage controller driver to Intel Rapid Storage Technology enterprise F6 Driver, version 5.3.1.1031, A05 or later. To download and install the Intel-Rapid-Storage-Technology-enterprise-F6-Driver_558DN_WIN_5.3.1.1031_A05_02.exe see:
Affected Products
Precision 5820 Tower, Precision Tower 5810Article Properties
Article Number: 000177929
Article Type: Solution
Last Modified: 27 Aug 2024
Version: 7
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