PowerProtect Data Manager: Back-up mislukt met foutcode ABV0016

Summary: Back-ups van PowerProtect Data Manager Virtual Machine (VM) mislukken met het volgende bericht: Foutcode: ABV0016VM lokale Direct Engine-host kan geen back-up maken van de virtuele machine vanwege een API-probleem. ...

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Symptoms

VM-back-ups mislukken nadat ze enige tijd zijn uitgevoerd. De gebruikersinterface toont de foutcode ABV0016 En de boodschap:

VM direct engine local host is unable to backup the virtual machine because the API issue

Foutcode VM-back-up mislukt: ABV0016

De vmdm.log heeft de volgende foutmeldingen:

YYYY-MM-DDThh:mm:ssZ DEBUG: [a85c3e1a9c5ee77b;ac8bc10a5b7b4009] Sending state of 'Running' (last: state=Running, progress=27).
YYYY-MM-DDThh:mm:ssZ ERROR: [a85c3e1a9c5ee77b;ac8bc10a5b7b4009] SDM Data Mover: SDM Full Sync: The vCenter task failed: dp.vpx.fault.DiskClosing.summary
YYYY-MM-DDThh:mm:ssZ ERROR: [a85c3e1a9c5ee77b;ac8bc10a5b7b4009] SDM Data Mover: SDM Full Sync: The vCenter task for 'SDM Snapshot Sync fullSync' completed with state 'error'.
YYY-MM-DDThh:mm:ssZ INFO: [a85c3e1a9c5ee77b;ac8bc10a5b7b4009] Connect vCenter: Set custom attribute 'Dell VM Direct Engine Cleanup Descriptor' value for object vm-200 to '{"DataMover":"SDM","SessionType":"Backup","SessionUuid":"0c1dafe9-8d4f-4701-93fd-65c6024b8503","SessionStartTime":"YYYY-MM-DDT14:18:58Z","VmMORef":"vm-243","VmName":"infosys","VProxyMORef":"","SnapshotMORef":"","VmdkBaseFileNames":null,"DpdVendorId":"","LwdDiskIds":null,"DpdTaskMORef":"","LwdSnapshotUuid":""}'.
YYYY-MM-DDThh:mm:ssZ DEBUG: [a85c3e1a9c5ee77b;ac8bc10a5b7b4009] SDM Data Mover: SDM Full Sync: Set VM Cleanup Descriptor. YYYY-MM-DDT15:hh:mm:ssZ ERROR: [a85c3e1a9c5ee77b;ac8bc10a5b7b4009] SDM Data Mover: SDM Full Sync: Unsuccessful after 1 attempts over 42m23.015355429s. YYYY-MM-DDT15:hh:mm:ssZ ERROR: [a85c3e1a9c5ee77b;ac8bc10a5b7b4009] SDM Data Mover: SDM Full Sync: Unable to successfully complete SDM Full Sync operation.

In de vSphere-gebruikersinterface wordt de volgende fout weergegeven:

Task Name Status: Perform LWD-based snapshot sync
Cannot complete the operation. See the event log for details. A disk was closed during the operation. This can happen due to VM lifeCycle events such as VM power off, vMotion and HA failover. The operation should be retried.

Fout bij synchronisatie van snapshots uitvoeren op basis van LWD

VMware-product CloudDR voert snapshot-acties uit op de VM op het moment van VM-back-up door PowerProtect Data Manager. In de bovenstaande schermafbeelding zien we dat de taak 'Virtuele machine opnieuw configureren' wordt uitgevoerd door CloudDR wanneer de PowerProtect Data Manager-back-up wordt uitgevoerd. Hierdoor mislukt de PowerProtect Data Manager-back-up.

Cause

Overlapping van PowerProtect Data Manager-back-up en CloudDR-activiteiten van VMware

 

Resolution

Wijzig de planning van VMware's CloudDR om overlapping tussen CloudDR-activiteiten en PowerProtect Data Manager back-up te voorkomen.

 

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219443
Article Type: Solution
Last Modified: 01 Mar 2024
Version:  3
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