How to Get Support for Secureworks Taegis XDR
Summary: Learn about the several methods of support that Dell offers for Secureworks Taegis XDR.
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Instructions
This article provides support information for customers who have purchased Secureworks Taegis XDR (formerly Secureworks Red Cloak Threat Detection & Response) through Dell.
Affected Products:
- Secureworks Taegis XDR
- Secureworks Red Cloak Threat Detection & Response
Customers who have purchased Secureworks Taegis XDR through Dell may get support by calling Dell Data Security phone support. For more information, reference Dell Data Security International Support Phone Numbers.
Note:
- Chat support is available in some regions. Check www.dell.com/support to see if chat support is available in your region.
- A service tag is provided at the time of purchase and is required for support. To find the software service tag, reference How to find the Service Tag for Dell Software.
- To find the duration of the contract of a specific software service tag, reference Dell Warranty & Contracts.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Affected Products
SecureworksArticle Properties
Article Number: 000126075
Article Type: How To
Last Modified: 09 Jan 2025
Version: 12
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