Dell VCF on VxRail: Receive alert in NSX-T "Edge VM Present in NSX Inventory Not Present in vCenter"

Summary: Receive alert in NSX-T "Edge VM Present in NSX Inventory Not Present in vCenter."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

A critical alert is reported in NSX-T for the Edge VM issue.

Moref-id of Edge virtual machines is correct in vCenter server.

Issue is found in version NSX-T 3.2.1.2 and VCF 4.5 but have not concluded that this is a version-specific issue.

Error description: 
The VM "Edge VM" with moref id "vm-xxxxx" corresponding to the Edge Transport node fede "Edge Transport node id" vSphere placement parameters is found in NSX inventory but is not present in vCenter. Please check if the VM has been removed in vCenter or is present with a different VM moref id.

Alert from NSX-T:
 
Screenshot of alert from NSX-T
Figure 1: Screenshot of alert from NSX-T

Cause

Configuration sync issue between NSX-T and vCenter server

Resolution

To resolve this issue: 
  1. Refresh the connection using the API command.
  2. Verify that the NSX-T latest backup is available.
  3. The API can be run from the "Postman" API Platform.
  4. Use the below POST API, add admin user account for authorization, and keep the content type as "xml."
POST https://<manager-ip>/api/v1/transport-nodes/<tn-id>?action=refresh_node_configuration&resource_type=EdgeNode&read_only=true

<tn-id> is the edge transport node id 
<manager-ip> is the FQDN of NSX-T VIP
For example:
 
Screenshot of example with POST API information added
Figure 2: Screenshot of an example with POST API information added

The API response is 200 once it is successfully completed. The alert turns to a "resolve" state immediately. No other action is required.

Affected Products

VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF, VxRail P580N VCF, VxRail S570 VCF, VxRail V570 VCF

Products

VMWare Cloud on Dell EMC VxRail E560F, VxRail V570F VCF
Article Properties
Article Number: 000216031
Article Type: Solution
Last Modified: 10 Sept 2025
Version:  4
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