Flickering Display on External Monitor Through DA200 Adapter Connected to Dell WD19/WD19S Series Docking Station

Summary: This article provides information about an issue with external displays flickering. This is seen when connected through a DA200 adapter dongle connected to one of Dell's WD19/WD19S series of Type-C docking stations. ...

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Symptoms

There have been reports of a flicker on an external monitor if the video output is from the HDMI port of a DA200 USB Adapter Dongle which is connected through a Type-C port on the rear of one of Dell's WD19, WD19S, WD19TB, WD19TBS, WD19DCS, or WD19DC docking Station.

Affected systems

  • DA200 USB Adapter Dongle

    (Figure.1 DA200 USB Adapter Dongle)

  • WD19 Series of Type-C USB docking stations

    (Figure.2 WD19 Series of Type-C USB docking stations)

 
 

Cause

The WD19/WD19S series of Type-C USB Docking Stations do not support this type of connection.

Resolution

The WD19/WD19S docks are working as designed.

If you want to use HDMI to an external monitor - connect the HDMI cable directly from the monitor to the back on the dock instead.

Affected Products

Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000135633
Article Type: Solution
Last Modified: 05 May 2025
Version:  8
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