VCF on VxRail: Upgrade non riuscito al 10% con errore "Error: null Details: PartnerUpgradeActionDetail..."

Summary: Upgrade non riuscito al 10% con errore.

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Symptoms

Upgrade non riuscito al 10% con errore:

Error: null Details: PartnerUpgradeActionDetail(action=Failed to upload bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip., message= Please refer to KB000062924 article.)ERROR:PartnerUpgradeActionDetail(action=Failed to upload bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip., message=Failed to upload bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip: null. See the KB 000062924 article.)

 

Cause

Prima causa:

  • Problema riscontrato in vCenter sul dominio WLD aggiornato.
  • Il servizio vSphere-UI si arrestava in modo anomalo a causa di memoria heap insufficiente
    Arresto anomalo di vSphere UI
    Errore Java di memoria insufficiente
  • In /var/log/vmware/vsphere-ui/logs/vsphere-ui-runtime.log.stout: 
    Dumping heap to /var/log/vmware/vsphere-ui/java_pid240884.hprof ...
Heap dump file created [968706533 bytes in 3.764 secs]
Terminating due to java.lang.OutOfMemoryError: Java heap space
  • Controllo della memoria heap per l'interfaccia utente di vSphere utilizzando il comando seguente: 
    cloudvm-ram-size -l
    Controllo della memoria heap

Secondo problema:

  • Gruppo di dischi mancante per il primo nodo nel cluster
  • Impossibile aggiungere un gruppo di dischi a causa del primo problema

 

Resolution

  • Memoria heap aumentata a 2.500 utilizzando il comando seguente: 
    cloudvm-ram-size -C 2048 vsphere-ui
  • Dopo aver risolto il problema di vCenter, aggiungere il gruppo di dischi mancante
  • Aggiornamento completato correttamente

 

Affected Products

VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, VxRail Appliance Family, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes , VxRail V Series Nodes ...

Products

VxRail VD Series Nodes
Article Properties
Article Number: 000225756
Article Type: Solution
Last Modified: 09 Jul 2024
Version:  2
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