CloudLink: How to Gather Logs from CloudLink
Summary: How to gather logs from CloudLink.
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Instructions
Process:
- Go to CloudLink web UI at
https://cloudlink.ip.address/ - Monitoring > Diagnostics > Actions > Generate Diagnostics
- Monitoring > Diagnostics > Actions > Download Logs
The Generate Diagnostics step is not required but it collects an additional inwd.diag file that gets in the log bundle. Each CloudLink node has its own web UI. You should collect the logs from each node individually. When saving the file, you should change the filename to include the hostname.
In a PowerFlex environment, there is a CloudLink agent (svmd) that gets installed on the storage only nodes. If you are having an issue on a specific SDS node, you can collect agent logs by running the command svm gentechsupport.
Affected Products
CloudLinkProducts
CloudLinkArticle Properties
Article Number: 000008501
Article Type: How To
Last Modified: 04 Dec 2025
Version: 8
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