NetWorker：RHEL 起始器叢集上的 nws 資源無法啟動「nsrd NSR critical Can't start nsrd...」

Summary: NetWorker 使用起子部署在 RedHat High Availability 叢集上。NetWorker 伺服器 （nsrd） 服務無法開始指出 /nsr 是本機伺服器，需要由叢集管理員管理。

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Symptoms

  • /nsr_share/nsr/logs/daemon.raw 會在服務啟動期間記錄下列錯誤：
73248 01/31/2023 12:57:48 PM  5 5 0 926312256 966299 0 nwrhelnodef.emclab.local nsrd NSR critical Can't start nsrd because /nsr/res (/nsr) is local, and NetWorker is configured as a cluster server. Use cluster manager to check NetWorker service status.
144354 01/31/2023 12:57:48 PM  1 5 0 130900160 963225 0 nwrhelnodef.emclab.local nsrctld NSR notice Daemon nsrd terminated.
  • 節點可看到以下叢集資源： lcmap
root@NWrhelNodeF:~# lcmap
type: NSR_CLU_TYPE;
clu_type: NSR_LC_TYPE;
interface version: 1.0;

type: NSR_CLU_VIRTHOST;
hostname: 192.168.25.28;
local: FALSE;
owned paths: /nsr_share;
  • lcmap 輸出符合 pcs 資源組 態：pcs 資源組態
root@NWrhelNodeF:~# pcs resource config
 Group: NW_group
  Resource: fs (class=ocf provider=heartbeat type=Filesystem)
   Attributes: device=/dev/sdb1 directory=/nsr_share fstype=ext4
   Operations: monitor interval=20 timeout=300 (fs-monitor-interval-20)
               start interval=0s timeout=60s (fs-start-interval-0s)
               stop interval=0s timeout=60s (fs-stop-interval-0s)
  Resource: ip (class=ocf provider=heartbeat type=IPaddr)
   Attributes: cidr_netmask=24 ip=192.168.25.28 nic=ens192
   Operations: monitor interval=15 timeout=120 (ip-monitor-interval-15)
               start interval=0s timeout=20s (ip-start-interval-0s)
               stop interval=0s timeout=20s (ip-stop-interval-0s)
  Resource: nws (class=ocf provider=EMC_NetWorker type=Server)
   Meta Attrs: is-managed=true
   Operations: meta-data interval=0 timeout=10 (nws-meta-data-interval-0)
               migrate_from interval=0 timeout=120 (nws-migrate_from-interval-0)
               migrate_to interval=0 timeout=60 (nws-migrate_to-interval-0)
               monitor interval=100 timeout=1000 (nws-monitor-interval-100)
               start interval=0 timeout=300 (nws-start-interval-0)
               stop interval=0 timeout=300 (nws-stop-interval-0)

Cause

IP 位址無法解析為 NetWorker 叢集組態所使用的名稱： 
root@NWrhelNodeF:~# nslookup 192.168.25.28
** server can't find 28.25.168.192.in-addr.arpa: NXDOMAIN
IP 應解析為 /usr/lib/ocf/resource.d/EMC_NetWorker/Server 檔案中的NSR_SERVERHOST值： 
root@NWrhelNodeF:~# cat /usr/lib/ocf/resource.d/EMC_NetWorker/Server | grep SERVERHOST
                    echo "q" | nsradmin -s ${NSR_SERVERHOST} -i - > /dev/null 2>&1
                        echo "q" | nsradmin -s ${NSR_SERVERHOST} -i - > /dev/null 2>&1
NSR_SERVERHOST=NWrhelClusD.emclab.local
執行 /usr/sbin/networker.cluster 指令檔時會設定此值。

Resolution

修正 VIP 的名稱解析度。系統管理員可在 DNS 組態中修正此問題，或在叢集中的每個節點上使用 /etc/hosts 檔案專案來更正。 
root@NWrhelNodeF:~# nslookup 192.168.25.28
28.25.168.192.in-addr.arpa      name = NWrhelClusD.emclab.local.

名稱正確解析後，即可啟動 NetWorker 服務：

root@NWrhelNodeF:~# pcs resource cleanup nws
Cleaned up fs on NWrhelNodeF.emclab.local
Cleaned up fs on NWrhelNodeE.emclab.local
Cleaned up ip on NWrhelNodeF.emclab.local
Cleaned up ip on NWrhelNodeE.emclab.local
Cleaned up nws on NWrhelNodeF.emclab.local
Cleaned up nws on NWrhelNodeE.emclab.local

root@NWrhelNodeF:~# pcs resource
  * Resource Group: NW_group:
    * fs        (ocf::heartbeat:Filesystem):     Started NWrhelNodeF.emclab.local
    * ip        (ocf::heartbeat:IPaddr):         Started NWrhelNodeF.emclab.local
    * nws       (ocf::EMC_NetWorker:Server):     Started NWrhelNodeF.emclab.local

Additional Information

如果 lcmap 未傳回主機名稱或擁有的路徑值，請參閱： 

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000208093
Article Type: Solution
Last Modified: 30 Apr 2025
Version:  5
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