Data Protection Advisor (DPA): DPA server install fails with 'JRE libraries are missing or not compatible'
Summary: This article provides the resolution when the DPA server install fails with 'JRE libraries are missing or not compatible'.
Symptoms
Attempting to install DPA Server on Linux exits immediately with the following error in the command line:
[root@hostname data]# ./DPA-Server-Linux-x86_64-18.2.0.104694.bin Preparing to install Extracting the JRE from the installer archive... Unpacking the JRE... Extracting the installation resources from the installer archive... Configuring the installer for this system's environment... Launching installer... JRE libraries are missing or not compatible.... Exiting.... [root@hostname data]#
Cause
Insufficient space in the system temp directory (/tmp)
As per the DPA 18.2 Installation and Administration Guide more free space in the tmp directory is required:
https://support.emc.com/docu91989_Data_Protection_Advisor_18.2_Installation_and_Administration_Guide.pdf?language=en_US&source=Coveo System requirements section:
3GB of free space is required in the system temp directory for Server or DataStore installation.
Resolution
Allocate more disk space to the /tmp file system and attempt the install again.
OR
Implement the following workaround to point the installer to a different directory which has 3GB or more free disk space:
IATEMPDIR=path_to_directory- Export IATEMPDIR
- Run DPA install
Contact Dell Technical Support for further details or information.