How to enable Java console debugging to troubleshoot NMC log in or NMC GUI launching issue

Summary: This article describes how to set up Java console debugging when troubleshooting NMC login failure or when NMC GUI is not launching

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

How to enable Java console debugging to troubleshoot NMC log in or NMC GUI launching issue

Open the Java Control Panel
Clear the Java  Cache.

kA53a000000L2PiCAK_1_0 

Enable Java Console.

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Launch the NMC - http://NMC server:9000
The Java Console opens. Press "5" in the Java Console box to set the trace level to 5. You should see something like this.


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Copy the contents of the Java Console window to a text file, for analyis.

Additional Information

Other related KBs

How to enable Java UI debugging to troubleshoot  NMC GUI or  display issue
https://support.emc.com/kb/533436

How to redirect the NMC Java UI debug log to a file
https://support.emc.com/kb/533564

Affected Products

NetWorker Management Console

Products

NetWorker Management Console
Article Properties
Article Number: 000019836
Article Type: How To
Last Modified: 26 Aug 2025
Version:  4
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