PowerFlex: Adding an SDS device fails with "A device with the given name already exists in the SDS"

Summary: Adding an SDS device fails with "A device with the given name already exists in the SDS"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

While adding a device to an SDS through scli, this error will be displayed:

PowerFlex device with the given name already exists

# scli --add_sds_device --sds_name sds-01 --device_path /dev/sdc --storage_pool pool1
Error: MDM failed command. Status: A device with the given name already exists in the SDS

 

Typically, this can be resolved by using "--update_device_original_path." However, trying to fix the problem of device paths A device with the given name already exists in the SDS now ends with this error:

#  scli --update_device_original_path --sds_id be84190600000001 --device_id cd82454400010008
Error: MDM failed command.  Status: Device has an unhandled error that cannot yet be cleared 

 

This issue might also appear as a duplicate device path entry in the UI , while if checking the device path from the related server (for example by "lsblk") you will not see any duplication in the device paths.

 

Impact

Cannot add new devices to SDS to expand storage capacity in the cluster.

Cause

As mentioned earlier, when we see this error, the first thing to try is to update the device's original path that currently exists in the SDS. If this fails, it is because the devices the SDS is controlling in this host had an error at one time that was cleared, either in the UI or from the command line, but the MDM is not allowing the device errors to be cleared any further, as it is no longer in an "errored" state. The "unhandled error" is a ScaleIO issue that is resolved in a later revision of code.

Resolution

To work around the issue, the quickest way is to add a temporary device which fills the gap in the device list. For example:

# scli --query_sds --sds_id be84190600000001 |grep ID: |awk '{print $4,$5,$6,$7}'
Path: /dev/sdb Original-path: /dev/sdb
Path: /dev/sdc Original-path: /dev/sdc
Path: /dev/sdd Original-path: /dev/sdd
Path: /dev/sde Original-path: /dev/sde
Path: /dev/sdf Original-path: /dev/sdf
Path: /dev/sdg Original-path: /dev/sdh
Path: /dev/sdh Original-path: /dev/sdi
Path: /dev/sdi Original-path: /dev/sdj
 
# lsblk
NAME   MAJ:MIN RM   SIZE RO MOUNTPOINT
sdb      8:16   0 930.4G  0
sdc      8:32   0 930.4G  0
sdd      8:48   0 930.4G  0
sde      8:64   0 930.4G  0
sdf      8:80   0 930.4G  0
sdg      8:96   0 930.4G  0
sda      8:0    0     8G  0
ââsda1   8:1    0  1011M  0 [SWAP]
ââsda2   8:2    0     7G  0 /
sdi      8:128  0 930.4G  0
sdh      8:112  0 930.4G  0
fd0      2:0    1     4K  0
sr0     11:0    1  1024M  0

 

Note the current path that each device is using. The last device is /dev/sdi. When a new device is added, it comes in as /dev/sdj. There is already a /dev/sdj listed under original-path. When a new SDS device is added, the current and original paths must match. The "--update_device_original_path" command is supposed to clear this up and match the current and original paths.

In this case, with the host being an SVM on ESXi, we add a small (8 GB, thin) VMDK to the SVM, which will come in as /dev/sdj. Now when the new real SDS device is added, it comes in as /dev/sdk, which is free on both current and original path, and will succeed.

 

Additional Information

Impacted Versions

v2.0.0.3 and above

Fixed in Version

v3.0 

Affected Products

Hyper-converged Systems, PowerFlex rack, ScaleIO
Article Properties
Article Number: 000045689
Article Type: Solution
Last Modified: 11 Nov 2025
Version:  9
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.