Connectrix Brocade：“处理器重新启动 - 软件故障：断言”

Summary: 本文介绍了由于错误“处理器重新启动 - 软件故障：断言”而重新启动交换机时的解决方法。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

由于以下错误，交换机重新启动：

Processor rebooted - Software Fault:ASSERT

 

Cause

“软件故障：断言”是软件问题，它发生在 CP1（较早的活动）上，它故障切换到另一个 CP 0（较早的待机）
问题出在路由服务中，在尝试获取数据时收到空指针。

 

故障切换后：

Fabric OS: v7.1.1c1

hadump        :
---------------------------------------
TIME_STAMP: Mar  7 11:23:37.498073
---------------------------------------
Local CP (Slot 6, CP0): Active, Cold Recovered
Remote CP (Slot 7, CP1): Standby, Healthy
HA enabled, Heartbeat Up, HA State synchronized

errdump:
2019/03/04-00:22:05, [HAM-1004], 30432, SLOT 7 | CHASSIS, INFO, ED_DCX8510_8B, Processor rebooted - Software Fault:ASSERT.


Core.pd file:

MSR: 00029200 EE: 1 PR: 0 FP: 0 ME: 1 IR/DR: 0/0
TASK = b06c8e10[1869] 'RTEK_TH' Last syscall: -1
ASSERT - Failed expression: op != NULL,
         file = /vobs/projects/springboard/build/swbd62/fabos/src/sys/lib/fabos/fabobj_mgr/fabmedia.c, line = 183, kernel mode
         args = 0


set_reboot_reason reason=Software Fault:ASSERT
Kernel panic - not syncing: fabos assertion failed cpu 0:
ASSERT - Failed expression: op != NULL,
         file = /vobs/projects/springboard/build/swbd62/fabos/src/sys/lib/fabos/fabobj_mgr/fabmedia.c, line = 183
         args = 0

PD Start
PowerPC Book-E Watchdog Shutdown soft timer
PLATFORM_FIRST
MTRACER
mtracer_panicdump
mtracer_panicdump write=0x44a1
reboot_reason
PD_MISC
CONSOLE_LOG
6300 KBytes in 2 file(s)
use "supportsave" command to upload

 

Resolution

路由服务中的软件缺陷导致该故障命中 Brocade 缺陷 DEFECT000440968。
此问题的修复方法是将交换机升级到 FOS 7.4.x 及更高版本。

 

Affected Products

Connectrix
Article Properties
Article Number: 000055899
Article Type: Solution
Last Modified: 30 Aug 2024
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.