Avamar: DD Boost 사용자 암호가 만료되어 Data Domain이 응답하지 않는 것으로 표시됨

Summary: DD Boost 사용자 암호가 만료되어 Data Domain이 응답하지 않는 것으로 표시됩니다.

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Symptoms

 

  • Avamar Administrator 콘솔에서 Data Domain이 Unresponsive로 표시됨

Avamar Administrator 콘솔에 표시되는 시스템 상태

  • MCCLI Data Domain 속성을 통해 DD Boost 사용자는 유효하지만 SNMP가 비활성화된 것으로 표시됩니다

mccli dd show-prop
0,23000,CLI command completed successfully.
IPv4Hostname                    IPv6Hostname TotalCapacity ServerUtilization BytesProtected FileSystemAvailable FileSystemUsed UserName DefaultReplicationStorageSystem TargetForAvamarCheckpointBackups MaximumStreamsForAvamarCheckpointBackups MaximumStreams MaximumStreamsLimit InstantAccessLimit DDOSVersion    SerialNumber   ModelNumber EncryptionStrength AuthenticationMode MonitoringStatus                                     DDBoostLicensed DDBoostEnabled DDBoostUserEnabled DDBoostUserStatus DDBoostOptionStatus SNMPstatus FileSystemStatus                Synchronizationofmaintenanceoperations
------------------------------- ------------ ------------- ----------------- -------------- ------------------- -------------- -------- ------------------------------- -------------------------------- ---------------------------------------- -------------- ------------------- ------------------ -------------- -------------- ----------- ------------------ ------------------ ---------------------------------------------------- --------------- -------------- ------------------ ----------------- ------------------- ---------- ------------------------------- --------------------------------------
dd.emc.com       N/A          174654.5 GiB  24%               57.4 TB        132008.4 GiB        42646.1 GiB   avamaruser   Yes                             No                               0                                        100            270                 1              5.6.0.5-501748 xxxxxxxxxxxxxx DD4500      unknown            unknown            Missing SNMP community string on Data Domain system. true            true           true               User Valid        Option Enabled      Disabled   Unknown since SNMP is disabled. on
 

  • DD Boost 사용자를 사용하여 Data Domain에 로그인을 시도하면 사용자의 암호가 만료되었다고 표시됩니다

ssh avamaruser@dd.emc.com
Warning: Permanently added 'dd.emc.com,10.10.10.10' (RSA) to the list of known hosts.
Data Domain OS
You are required to change your password immediately (password aged)
Last login: Tue Mar  8 11:41:10 CET 2016 from 10.10.10.11 on ssh
WARNING: Your password has expired.
You must change your password now and login again!
Changing password for avamaruser.
(current) UNIX password:

Cause

  • 비밀번호 에이징 옵션이 Data Domain에서 DD Boost 사용자로 설정됨

user show detailed avamaruser
User:                                   avamaruser
Uid:                                    xxx
Role:                                   admin
Last Login From:                        <unknown>
Last Login Time:                        never
Status:                                 enabled
Password Last Changed:                  Apr 03, 2016
Disable Date:                           never
Minimum Days Between Password Change:   15
Maximum Days Between Password Change:   90
Warning Days Between Password Change:   15
Disable Days After Expire:              3
Force Password Change at Next Login:    no

Resolution

  • SSH를 통해 DD Boost 사용자로 Data Domain에 로그인합니다.

  • 암호를 갱신하라는 메시지가 표시되면 현재 암호와 새 암호를 입력합니다 

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000064106
Article Type: Solution
Last Modified: 22 Jul 2025
Version:  5
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