Dell Unity: Ring hjem-alarm 301:28000 Storageprocessor genstartet
Summary: Storageprocessoren genstarter pga. et problem med høj tilgængelighed (kan rettes af Dell)
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Symptoms
SymptomCode: neo301:28000
Description:
Storage Processor SPx has rebooted due to an unexpected High Availability issue. Verify the health of the SP after the reboot has completed. Contact your Service Provider if the SP does not return to normal service.
Alert Message ID 301:28000 ALRT_PLATFORM_MGMT_SP_REBOOTCause
Storageprocessoren genstarter pga. et problem med høj tilgængelighed.
Resolution
Kontroller SP'ens tilstand, når genstarten er fuldført.
Hvis systemet ikke vender tilbage til normal service efter genstart, skal du indsamle kernedumps ved hjælp af artiklen Dell Unity: Sådan finder og downloader du DUMP-filer fra et Unity-system fra den fejlbehæftede SP og kontakter Dells tekniske support eller din autoriserede serviceudbyder og citer dette vidensartikel-id.
Hvis systemet er vendt tilbage til normal tilstand efter genstarten, er SP genstartet som designet til at løse et problem med høj tilgængelighed, og der kræves ingen yderligere handling.
Affected Products
Dell EMC Unity FamilyProducts
Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F
, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family
...
Article Properties
Article Number: 000064283
Article Type: Solution
Last Modified: 29 Jul 2025
Version: 4
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