Article Number: 000064579
An administrator may reset the VxRail Manager root password if the password is lost.
The root password may have been lost.
Follow these steps to reset the root password:
Figure 1: Restarting guest
init=/bin/bash
as shown in the screen below (shown in a red square in Figure 2), then press F10 or Control+X.
Figure 2: Adding information
Step 3. Change the password by typing passwd
and then update the new password. You may see the "Authentication token lock busy" error (Figure 3).
Figure 3: Changing password
If you see the "Authentication token lock busy," error, type:
mount -o remount rw -t ext3 / chmod -v 4711 /usr/bin/passwd
Figure 4: Correcting Authentication token lock busy message
Step 4. Change the password again by typing passwd
and then update the new password.
Figure 5: Correcting Authentication token lock busy message
Step 5. Exit from the VxRail Manager Console, then either click Restart Guest or Power Off and then Power On on the VxRail Manager VM from vCenter.
VxRail, VxRail Software
VxRail Appliance Family, VxRail Appliance Series
25 Jan 2024
13
Solution