How to Add VMware Carbon Black Cloud Administrators

Summary: Learn step-by-step instructions to configure an administrator account for VMware Carbon Black Cloud by following these directions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

This article discusses how to add additional administrators to the VMware Carbon Black Cloud.


Affected Products:

  • VMware Carbon Black Cloud Endpoint

Affected Operating Systems:

  • Windows
  • Mac
  • Linux

VMware Carbon Black Onboarding Part 1: Product Overview, Users, and Roles

Duration: 03:10
Closed captions: Available in multiple languages

  1. In a web browser, go to [REGION].conferdeploy.net.
  2. Sign In to the VMware Carbon Black Cloud.
    VMware Carbon Black sign-in
  3. In the left menu pane, expand Settings and then click Users.
    Users
    Note: The layout in the example may differ slightly from your environment.
  4. In the upper right corner, click Add User.
    Add User button
  5. In the Add User menu:
    1. Optionally, populate the user’s:
      1. First name
      2. Last name
      3. Phone number
    2. Populate the user’s Email.
    3. Optionally, click Show role descriptions.
    4. Select a Role.
    5. Click Save.
    Add User menu
    Note:
    • The administration access invite comes from noreply@carbonblack.com.
    • Additional information about roles can be found in the User Guide under the User Role section.
    • For information about creating custom roles, reference How to Create Custom VMware Carbon Black Cloud Roles.
    • The examples that are used in the screenshot will differ in your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

VMware Carbon Black
Article Properties
Article Number: 000126000
Article Type: How To
Last Modified: 06 Jun 2025
Version:  14
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