How to Assign an Administrator in Absolute

Summary: Learn how to configure an administrator account for Absolute by following these step-by-step instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

This article describes how to add administrators to Absolute.


Affected Products:

  • Absolute

Affected Operating Systems:

  • Windows

The process to add an administrator differs between setting up a New User or modifying an Existing User. Select the appropriate process for more information.

New User

  1. In a web browser, go to cc.absolute.comThis hyperlink is taking you to a website outside of Dell Technologies..
  2. Log in to the Absolute web console.
    Absolute web console login
  3. In the top menu, select the + icon and then click User.
    + icon and user option
  4. From the Enter User Details menu:
    1. Populate the Email Address.
    2. Populate the First Name.
    3. Populate the Last Name.
    4. Click Next.
    Enter user details menu
    Note: The example user details in the screenshot will differ in your environment.
  5. From the Configure User Preferences menu:
    1. Select a Role.
    2. Select a Device Group.
    3. Select a Default User Language and Locale.
    4. Select a Default Time Zone.
    5. Select a Default User Session Timeout.
    6. Click Invite User.
    Configure user preferences menu
    Note:
    • The roles that are available to select depend on the roles that your role is authorized to manage.
    • Additional information about roles can be found in the Console Help under the Getting Started with Roles section.
    • The invitation email leads the user to create a password and then log in to the Absolute console.
    • This invitation email expires after 30 days. If the user fails to log in to the Absolute console before the invitation expires, reinvite the user. For more information, refer to How to Resend an Absolute Console User Invitation.
  6. Click OK.
    User invite confirmation

Existing User

  1. In a web browser, go to cc.absolute.comThis hyperlink is taking you to a website outside of Dell Technologies..
  2. Log in to the Absolute web console.
    Absolute login
  3. In the left menu pane, click Settings.
    Settings option
  4. Click User Management.
    User management option
  5. Click Users.
    Users option
  6. Locate and then click the targeted username.
    Searching for and then locating a username
  7. Click User Preferences.
    User preferences
  8. From User Preferences:
    1. Select a Role.
    2. Select a Device Group.
    3. Optionally, change User Preferences.
    4. Click Save.
    User preference settings and save button
    Note:
    • Additional information about roles can be found in the Console Help under the Getting Started with Roles section.
    • The examples used in the screenshot will differ in your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Absolute
Article Properties
Article Number: 000126199
Article Type: How To
Last Modified: 16 Jun 2025
Version:  9
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