Dell Encryption Enterprise exclusions for Examplify

Summary: This article discusses the exclusions for Examplify in Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Platforms:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Affected Operating Systems:

  • Windows

Some users may experience issues taking Secure exams with Examplify while having Dell Encryption installed. To prevent these issues, you want to add the following exclusions.

Cause

Not Applicable

Resolution

To resolve this issue, select your version below to see the exclusions that must be added:

v8.17.2 and later

Add the following exclusions to SDE and COMMON encryption.

-^%ENV:SYSTEMDRIVE%\Users\All Users\Examplify
-^%ENV:SYSTEMDRIVE%\Users\Public\Documents\.adata-Examplify
v8.17.0 and earlier

Add the following exclusions to SDE and COMMON encryption.

-^%ENV:SYSTEMDRIVE%\ProgramData\Examplify
-^%ENV:SYSTEMDRIVE%\Program Files (x86)\Examsoft
-^%ENV:SYSTEMDRIVE%\Users\All Users\Examplify
-^%ENV:SYSTEMDRIVE%\Users\Public\Documents\.adata-Examplify

To add exclusions in Dell Encryption Personal, reference How to Modify Policy for Dell Encryption Personal / Dell Data Protection Personal Edition.

To add exclusions in Dell Encryption Enterprise, reference How To Modify Policies on the Dell Data Protection Server.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000126748
Article Type: Solution
Last Modified: 27 Sep 2023
Version:  9
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