PowerStore Alerts: Node IPMI BMC Connection Alert

Summary: This article details error alerts generated when PowerStore system software is unable to communicate with the nodes Baseboard Management Controller (BMC).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.

 

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Alert ID XMS_NODE_IPMI_CONNECTION_STATE_DISCONNECTED
Alert Text Node Intelligent Platform Management Interface (IPMI) BMC connection is no longer active.
Error Code (0x00305503)
Resolution Cause
This event occurs when the system software unable to communicate with the nodes Baseboard Management Controller (BMC). The system software uses the BMC to monitor the hardware so a failure to communicate means we cannot accurately reflect the state of the hardware. In addition to this alert, the BMC communication problem may cause other Base Enclosure hardware alerts to be raised (that is power supplies or Backup Battery Unit (BBUs)).

Solution
1. Often the communications problem is temporary and clear itself without any intervention and no additional action is required.
2. If the condition persists for more than 30 minutes, corrective action must be taken, contact technical support for further assistance.

 


Cause

N/A

Resolution

N/A

Affected Products

PowerStore
Article Properties
Article Number: 000130723
Article Type: Solution
Last Modified: 17 Jun 2025
Version:  7
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