PowerStore Alerts: Fan Module Failure

Summary: Fan Module fails and is marked as faulted by the system.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.

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Alert ID XMS_FANPACK_FRU_STATE_FAILED
Alert Text Node's fan module is faulted.
Error Code (0x00309403 )
Resolution Cause
This may occur if the fan module fails.

Solution
The fan module should be replaced with a compatible fan module for your system. Contact technical support for further assistance. 

Cause

This may occur if the fan module fails.

Resolution

The fan module should be replaced with a compatible fan module for your system. Contact technical support for further assistance.

Affected Products

PowerStore
Article Properties
Article Number: 000130726
Article Type: Solution
Last Modified: 17 Jun 2025
Version:  5
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