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How to configure Integrated Dell Remote Access Controller (iDRAC) Email Alerts

Summary: The Integrated Dell Remote Access Controller (iDRAC) allows email notifications for system events (alerts). This step by step guide explains how to configure the iDRAC network settingsSee more

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Article Content


Symptoms

The Integrated Dell Remote Access Controller can provide email alert notifications in addition to IPMI alerts, SNMP traps, and other management notifications for system events. To enable email alerts from the Integrated Dell Remote Access Controller (iDRAC), the recommendation is to
  1. Configure the iDRAC network settings to enable DNS registration
  2. Enable and configure email alerts
  3. Configure email settings and enable email destinations

Cause

This iDRAC email alert notication overview provides the typical configuration for iDRAC7, iDRAC8 and iDRAC9. Additional configuration details, options, and descriptions for all iDRAC versions are documented in the iDRAC User's Guide.

Resolution


To configure the email alert notificitions for iDRAC9

  1. Enable DNS Registration for iDRAC9

    The SMTP email server may require the iDRAC to be registered on DNS for enabling proper identification when receiving an email notification, for example, IdracName@DomainName.com.
    iDRAC9 Network Settings Configuration
    Figure 1: Common Network Settings iDRAC9
    1. In iDRAC Web interface, go to iDRAC Settings > Connectivity > Network > Common Settings.
    2. Set Register iDRAC on DNS to Enabled.
    3. Provide a DNS iDRAC Name.
    4. Provide a valid Static DNS Domain Name.
    5. Click Apply.
  2. Enable and configure email alerts

    The Alerts and Remote System Log Configuration can be configured to alert the user of system events and their level of severity.

    Alert Settings iDRAC9
    Figure 2: Alert Settings iDRAC9
    1. Enable generating alerts:
      1. In iDRAC Web interface, go to Configuration > System Settings > Alert Configuration.
      2. Under the Alerts section, select Enable to enable alert generation or perform an event action.
      3. Click Apply.
    2. Set an event alert:
      1. In iDRAC Web interface, go to Configuration > System Settings > Alerts and Remote System Log Configuration.
      2. Under Category, select Email alerts as needed.
      3. Select Apply to save the settings.
  3. Configure the email settings and destinations

    The iDRAC allows multiple recipients for email notifications. To activate multiple recipients, enter the email address and tick the relevant box in the State column. Recipients can be removed from notifications by clearing, the relevant box in the State column.

    Email Settings iDRAC9
    Figure 3: Email Settings iDRAC9
    1. SMTP Server Settings:
      1. In iDRAC Web interface, go to Configuration > System Settings > SMTP (Email) Configuration.
      2. For SMTP (Email) Server Settings provide the following details:
        1. SMTP (Email) Server IP Address or FQDN/DNS Name
        2. Sender Address, Message Subject Prefix, SMTP Port Number
        3. If needed: Enable Authentication, and enter Username and Password
      3. Click Apply.
    2. Destination Email Configuration:
      1. In iDRAC Web interface, go to Configuration > System Settings > SMTP (Email) Configuration.
      2. Type a valid email address, and check the box in the State column next to it.
      3. Click Apply.
      4. Click Send under Test Email to test the configured email alert settings.
After iDRAC is upgraded to version 4.00.00.00, you may stop receiving encrypted email alerts from iDRAC, if the external email server does not support encryption. iDRAC firmware version 4.00.00.00 introduces a user-selectable encryption option and the default protocol is StartTLS. To start receiving email messages again, disable the email encryption by using the following RACADM command: racadm set idrac.RemoteHosts.ConnectionEncryption None

To configure email alert notifications for iDRAC7 and iDRAC8

  1. Enable DNS Registration for iDRAC7 and iDRAC8

    The SMTP email server may require the iDRAC to be registered on DNS for enabling proper identification when receiving an email notification, for example, IdracName@DomainName.com.
    Common Network Settings iDRAC7 and iDRAC8
    Figure 1: Common Network Settings iDRAC7 and iDRAC8
    1. In iDRAC Web interface, go to iDRAC Settings > Network > Common Settings.
    2. Enable Register iDRAC on DNS by selecting it.
    3. Provide a DNS iDRAC Name.
    4. Provide a valid Static DNS Domain Name.
    5. Click Apply.
  2. Enable and configure email alerts

    Alert Settings for iDRAC7 and iDRAC8
    Figure 2: Alert Settings iDRAC7 and iDRAC8
    1. Enable generating alerts
      1. In iDRAC Web interface, go to Server > Alerts.
      2. Under the Alerts section, select Enable to enable alert generation or perform an event action.
      3. Click Apply to save the setting.
    2. Set an event alert
      1. In iDRAC Web interface, go to Server > Alerts > Alerts and Remote System Log Configuration.
      2. Under Category, select Email alerts as needed.
      3. Select Apply to save the settings.
  3. Configure the email settings and destination

    Email Settings iDRAC7 and iDRAC8
    Figure 3: Email Settings iDRAC7 and iDRAC8
    1. SMTP Server Settings:
      1. In iDRAC Web interface, go to Server > Alerts > SNMP and Email Settings > SMTP (Email) Server Address Settings.
      2. Provide the following details:
        1. SMTP (Email) Server IP Address or FQDN/DNS Name.
        2. SMTP Port Number.
        3. If needed: Enable Authentication, and enter Username and Password.
      3. Click Apply.
    2. Destination Email Configuration:
      1. In iDRAC Web interface, go to Server > Alerts > SNMP and Email Settings > Destination Email Addresses.
      2. Type a valid email address, and check the State box.
      3. Click Send under Test Email to test the configured email alert settings.
      4. Click Apply.

Article Properties


Affected Product

iDRAC7, iDRAC8, iDRAC9

Last Published Date

14 Apr 2021

Version

7

Article Type

Solution