Keyboard Usage and Troubleshooting Guide

Summary: When your Dell keyboard is not working as it should, refer to the information in this article to help resolve your issue.

Article Content


Symptoms

Suggested Quick Fixes for External Keyboards:

  1. Reseat the USB cable or wireless USB receiver.
  2. When you have a wireless USB or Bluetooth mouse, install new batteries.
  3. Save any data, close any open programs, and restart the computer.

Cause

Perform a SupportAssist diagnostic on the keyboard

Duration: 00:58
Closed captions: English only

Select the tab below that matches the type of keyboard you have. Follow the steps on how to connect your keyboard to your computer.

 

  1. Locate the wireless USB receiver that came with your keyboard.
    Note:

    When buying a keyboard or mouse with a computer:

    • Look in every compartment of the box that the device came in. The wireless USB receiver is small and can be easily overlooked. The receiver has an informational tag that is attached to help you locate the receiver. Refer to Figure 1 to see the size and shape of the receiver.

    When buying a keyboard or mouse separately from a computer:

    • The wireless USB receiver is under the keyboard when buying a keyboard or keyboard, mouse combination, and under the mouse when purchased separately. The receiver has an informational tag that is attached to help you locate the receiver. Refer to Figure 2 for the typical location, size, and shape of the receiver.
    SLN305029_en_US__2I_Keybord_Mouse_Receiver_Size_Shape_BD_v6
    Figure 1: Wireless Receive
      SLN305029_en_US__3I_Keyboard_Packaging_Receiver_BD_v6
    Figure 2: Wireless Receiver Location in Packaging

     

    When you cannot locate your wireless receiver after you have unpacked the devices, some mice and keyboards have a place to store the wireless receiver. Look under the mouse buttons where the batteries are or in the battery compartment on the keyboard.

     
  2. Make sure the keyboard is turned on.
    Note: The power switch can be in one of several locations. Refer to the Knowledge Base article Manuals and Documentation for your Dell Product for information about how to locate, and download, or view the manual for your Dell device to locate the power switch.

  3. Insert the wireless USB receiver, as shown in Figure 3.

    SLN305029_en_US__5I_Notebook_Wireless_USB_Receiver_Placement_BD_v1
    Figure 3: Wireless USB Receiver Insertion
    Notes:
    • The receiver only goes in one way. When the connector does not seem to fit, adjust the angle, or flip it over.
    • When using the receiver that came with the keyboard, no driver or configuration is needed for the keyboard to work.
    • Your receiver and keyboard may have a connect button; if so, press the connect button on the receiver and on the bottom of the keyboard. See the example in Figure 4.
      SLN305029_en_US__7I_Wireless_Keyboard_Connect_Location_BD_v2
      Figure 4: Wireless Keyboard Connect Button Location

 

  1. Look at the connector on the end of the USB keyboard cable.
     
  2. Look for a matching port and USB symbol on the notebook. For more information, refer to Figure 1.

    SLN305029_en_US__8I_Notebook_USB_Port_BD_v1
    Figure 1: USB Port Locations
    Notes:
    • The connector only goes in one way. When the connector does not seem to fit, adjust the angle, or flip it over.
    • No drivers or configuration is needed for the keyboard to work.

 

For information about how to connect to your Bluetooth keyboard, refer to Dell Knowledge Base article Fix, Connect to and Learn About Bluetooth.

 

Select the tab below that matches the Operating System (OS) that is installed on your computer. Follow the steps to make sure the settings are correct to prevent the cursor from moving around erratically while typing.

 

Note:: For more information, refer to the Microsoft Knowledge Base Article Touch and Keyboard. SLN305029_en_US__12iC_External_Link_BD_v1
  1. In the Search box, type main.cpl.
     
  2. Touch or click main.cpl in the list of programs.
     
  3. Touch or click the Dell Touchpad tab.
    Notes:

    When the Dell Touchpad tab is not listed, it means one of two things:

    • The utility is not installed. In that case, refer to Dell Knowledge Base article Drivers and Downloads FAQs for more information about downloading drivers. The Dell Touchpad Driver or Utility is listed under Mouse, Keyboard & Input Devices.
    • That your newer computer has a Precision Touchpad, to determine whether your computer has the Precision Touchpad, refer to Dell Knowledge Base article How to Use the Precision Touchpad Features in Windows 8(8.1) and 10, and then refer to the "The Cursor Moves Around Erratically While Typing on the Notebook Keyboard" section for instructions on how to change the settings, when necessary.
     
  4. Touch or click the picture of the touchpad.
     
  5. Touch or click Sensitivity.
     
  6. Make sure there is a checkmark in the Turn On box to the right of Touch Guard.
     
  7. Move the circle under Touch Guard all the way to the right (this can always be adjusted back if the setting is too high).
     
  8. Touch or click Save.
     
  9. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
     
  10. Touch or click OK on the Mouse Properties window.

 

  1. Press and hold the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key, and then press the q key.
     
  2. In the Search box type main.cpl.
     
  3. Click or touch main.cpl in the list of programs.
     
  4. Click or touch the Dell Touchpad or Cypress Trackpad tab.
    Notes:

    When the Dell Touchpad or Cypress Trackpad tab is not listed, it means one of two things:

     
  5. Touch or click the picture of the touchpad.
     
  6. Touch or click Sensitivity.
     
  7. Make sure there is a checkmark in the Turn On box to the right of Touch Guard.
     
  8. Move the circle under Touch Guard all the way to the right (this can always be adjusted back if the setting is too high).
     
  9. Touch or click Save.
     
  10. Touch or click the X in the upper-right corner to close the Dell Touchpad or Cypress Trackpad Utility.
     
  11. Touch or click OK on the Mouse Properties window.

 

  1. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key.
     
  2. In the Search box type main.cpl.
     
  3. Touch or click main.cpl in the list of programs.
     
  4. Touch or click the Dell Touchpad tab.
    Note: When the Dell Touchpad tab is not listed, it means that the utility is not installed. Refer to Dell Knowledge Base article Drivers and Downloads FAQs for more information about downloading drivers. The Dell Touchpad Driver or Utility is listed under Mouse, Keyboard & Input Devices.
     
  5. Touch or click the picture of the touchpad.
     
  6. Touch or click Sensitivity or Touchpad Settings.
     
  7. Make sure there is a checkmark in the Turn On or Enable box next to Touch Guard, Palm Check, or TouchCheck.
     
  8. Move the Touch Guard, Palm Check, or TouchCheck slider all the way to the right (this can always be adjusted back if the setting is too high).
     
  9. Touch or click Save or OK.
     
  10. Close the Dell Touchpad Utility.
     
  11. Touch or click OK on the Mouse Properties window.

 

  1. Click Start.
     
  2. In the search box type Mouse.
     
  3. Click Mouse.
     
  4. Click the Dell Touchpad tab.
    Note:: When the Dell Touchpad tab is not listed, it means that the utility is not installed. Refer to Dell Knowledge Base article Drivers and Downloads FAQs for more information about downloading drivers. The Dell Touchpad Driver or Utility is listed under Mouse, Keyboard & Input Devices.
     
  5. Click the picture of the touchpad.
     
  6. Click Sensitivity.
     
  7. Make sure there is a checkmark in the Turn On box to the right of Touch Guard.
     
  8. Move the circle under Touch Guard all the way to the right (this can always be adjusted back if the setting is too high).
     
  9. Click Save.
     
  10. Click the X in the upper-right corner to close the Dell Touchpad Utility.
     
  11. Click OK on the Mouse Properties window.
Note: When you are receiving a keyboard error, or your keyboard is nonfunctional, you may have several options:
  • When your computer has a touchscreen, the On-Screen Keyboard can be used until issues on your keyboard are resolved.
    • When at the login-in screen, touch the Ease of Access icon SLN305029_en_US__19iC_Windows_Ease_of_Access_Icon_BD_v1, and then touch On-Screen Keyboard.
    • From within Windows touch or click the On-Screen Keyboard icon SLN305029_en_US__20iC_On_Screen_Keyboard_Icon_BD_v1 (located in the lower right-hand corner).

      For more information, refer to Microsoft Base article Use the On-Screen Keyboard (OSK) to type. SLN305029_en_US__12iC_External_Link_BD_v1


  • Connect an external keyboard from another computer, when available and browse to the Online Keyboard Diagnostics page.
    Notes:
    • The test will start automatically.
    • You may be prompted to install or update the SupportAssist program, if so, follow the prompts.
    • The keyboard test is an interactive test, and you must press every key to test your keyboard thoroughly.
    • Make sure to perform the test on the keyboard that is having the issue.

  • Connect an external keyboard from another computer when available and run the built-in diagnostics. For more information, refer to Dell Knowledge Base article Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes).
    Notes:
    • The test determines if the keyboard is detected at a hardware level below the Operating System (OS). When it is detected, it means that the OS or installed software is preventing the keyboard from working. You can use a restore point to return the OS to a previous state when the keyboard worked (in Windows 10, it is called refreshing the OS). If that does not work, you may need to reinstall your OS. For more information, refer to Dell Knowledge Base article How To Restore or Reinstall Microsoft Windows on a Dell Computer.
    • When an error is reported during the test, write down the error and the validation code as seen. Then on another Internet device, browse to the SupportAssist Pre-Boot System Performance Check page to submit the issue.
    • Make sure to perform the test on the keyboard that is having the issue.

 

  1. Make sure the Number Lock Key is set correctly.
    Notes:
    • For notebooks that have a numeric keypad on the right-hand side, it is normally turned on. When it is off, no numbers appear when the keys are pressed. Press the Number Lock Key to toggle the numeric keypad on and off.
    • Some notebooks simulate a numeric keypad by using dual purpose keys. When the Number Lock Key is active, numbers appear instead of letters when pressed. Press the num lock key to toggle the numeric keypad on and off.


      Refer to Dell Knowledge Base article How to Obtain Manuals and Documentation for your Dell Product, for more information about where the Number Lock Key is.

     
  2. Turn off the computer.
     
  3. Unplug everything except the power cord, including the following:
    • Speakers.
    • Printers.
    • Scanners.
    • USB devices.
    • USB flash drive or other external storage devices.
    • External monitor.
    • External keyboard.
    • External mouse.

      When your computer is attached to a docking station, undock it.

     
  4. Turn the computer back on and retest the keyboard. When the keyboard does work correctly, attach one external device at a time, and test the keyboard to see which one may have caused the issue.
     
  5. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  6. When the keyboard still only works intermittently, refer to the instructions below that best matches the issue you are having:
    1. When a specific key is not working or sticks, turn off the computer and use a can of compressed air to clean around the problem key and then retest the keyboard. For more information, refer to the How to Clean Your Keyboard section.
    2. When the issue only occurs in a specific application program, test the keyboard in another application program, such as Notepad. If the problem only occurs in a specific program, you need to troubleshoot that specific program.
    3. When you have software that may change how the keyboard operates, uninstall or disable it, including:
      • Keyboard macro programs.
      • External gaming keyboard software or drivers.
      • KVM (keyboard, video, mouse) switch software.
     
  7. Try an external wired USB, wireless USB, or Bluetooth keyboard when available, to test if it responds correctly.
     
  8. When your computer has a touchscreen, the On-Screen Keyboard can be used until issues on your keyboard are resolved.
    • When at the login-in screen, touch the Ease of Access icon SLN305029_en_US__19iC_Windows_Ease_of_Access_Icon_BD_v1, and then touch On-Screen Keyboard.
    • From within Windows, touch or click the On-Screen Keyboard icon SLN305029_en_US__20iC_On_Screen_Keyboard_Icon_BD_v1 (located in the lower right-hand corner).

      For more information, refer to Microsoft Base article Use the On-Screen Keyboard (OSK) to type. SLN305029_en_US__12iC_External_Link_BD_v1


  9. Run diagnostics on your keyboard, and you have the option to run online or built-in diagnostics (you will need an external keyboard that is attached to start the diagnostics).
    • Online diagnostics.
      1. Browse to the Online Keyboard Diagnostics page.
        Notes:
        • The test will start automatically.
        • You may be prompted to install or update the SupportAssist program, if so, follow the prompts.
        • The keyboard test is an interactive test, and you must press every key to test your keyboard thoroughly.
        • Make sure to perform the test on the keyboard that is having the issue.

    • Built-in diagnostics.

      Refer to Dell Knowledge Base article Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes).

      Notes:
      • The test determines if the keyboard is detected at a hardware level below the Operating System (OS). When it is detected, it means that the OS or installed software is preventing the keyboard from working. You can use a restore point to return the OS to a previous state when the keyboard worked (in Windows 10, it is called refreshing the OS). If that does not work, you may need to reinstall your OS. For more information, refer to Dell Knowledge Base article How To Restore or Reinstall Microsoft Windows on a Dell Computer.
      • When an error is reported during the test, write down the error and the validation code as seen. Then on another Internet device, browse to the SupportAssist Pre-Boot System Performance Check page to submit the issue.
      • Make sure to perform the test on the keyboard that is having the issue.

       

 

  1. Reseat the USB cable into the computer.
     
  2. Make sure the Number Lock Key is set correctly.
    Note: The numeric keypad on a desktop keyboard is normally turned on. When it is off, no numbers appear when the keys are pressed. Press the Number Lock Key to toggle the numeric keypad on and off.

    For more information about where the Number Lock Key is, refer to the document that came with the keyboard or browse to the Keyboard and Mouse Manual page for the manual.

     
  3. Turn off the computer.
     
  4. Unplug any nonessential external devices, including the following:
    • Speakers.
    • Printers.
    • Scanners.
    • USB devices.
    • USB flash drive or other external storage devices.
     
  5. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  6. Turn the computer back on and retest the keyboard. When the keyboard does work correctly, attach one external device at a time, and test the keyboard to see which one may have caused the issue.
     
  7. When the keyboard still only works intermittently, refer to the instructions below that best matches the issue you are having:
    1. When a specific key is not working or sticks, turn off the computer and use a can of compressed air to clean around the problem key and then retest the keyboard. For more information, refer to the How to Clean Your Keyboard section.
    2. When the issue only occurs in a specific application program, test the keyboard in another application program, such as Notepad. If the problem only occurs in a specific program, you need to troubleshoot that specific program.
    3. When you have software that may change how the keyboard operates, uninstall or disable it, including:
      • Keyboard macro programs.
      • External gaming keyboard software or drivers.
      • KVM (keyboard, video, mouse) switch software.
     
  8. Try another wired USB, wireless USB, or Bluetooth keyboard when available, to test if it responds correctly.
     
  9. Run diagnostics on your keyboard. You have the option to run online or built-in diagnostics (you will need a known good keyboard that is attached to start the diagnostics).
    • Online diagnostics.
      1. Browse to the Online Keyboard Diagnostics page.
        Notes:
        • The test will start automatically.
        • You may be prompted to install or update the SupportAssist program, if so, follow the prompts.
        • The keyboard test is an interactive test, and you must press every key to test your keyboard thoroughly.
        • Make sure to perform the test on the keyboard that is having the issue.

    • Built-in diagnostics.

      Refer to Dell Knowledge Base article Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes).

      Notes:
      • The test determines if the keyboard is detected at a hardware level below the Operating System (OS). When it is detected, it means that the OS or installed software is preventing the keyboard from working. You can use a restore point to return the OS to a previous state when the keyboard worked (in Windows 10, it is called refreshing the OS). If that does not work, you may need to reinstall your OS. For more information, refer to Dell Knowledge Base article How To Restore or Reinstall Microsoft Windows on a Dell Computer.
      • When an error is reported during the test, write down the error and the validation code as seen. Then on another Internet device, browse to the SupportAssist Pre-Boot System Performance Check page to submit the issue.
      • Make sure to perform the test on the keyboard that is having the issue.

       

 

  1. Make sure to use the wireless USB receiver that came with your wireless keyboard. Using another receiver may mean it uses another technology, and it will not be compatible with the mouse. For more information about the latest technology offered by Dell, refer to Dell Knowledge Base article How to use the Dell Universal Pairing For products that are labeled Logitech SLN305029_en_US__33iC_Logitech_icon_BD_v2, please browse to the Logitech Downloads Site for drivers and software.
    Note:

    When buying a keyboard or mouse with a computer:

    • Look in every compartment of the box that the devices came in. The wireless USB receiver is small and can be easily overlooked. The receiver has an informational tag that is attached to help you locate the receiver. Refer to Figure 1 to see the size and shape of the receiver.

    When buying a keyboard or mouse separately from a computer:

    • The wireless USB receiver is under the keyboard when buying a keyboard or keyboard, mouse combination, and under the mouse when purchased separately. The receiver has an informational tag that is attached to help you locate the receiver. Refer to Figure 2 for the typical location, size, and shape of the receiver.
    SLN305029_en_US__2I_Keybord_Mouse_Receiver_Size_Shape_BD_v6
    Figure 1: Wireless Receive
      SLN305029_en_US__3I_Keyboard_Packaging_Receiver_BD_v6
    Figure 2: Wireless Receiver Location in Packaging

     

    When you cannot locate your wireless receiver after you have unpacked the devices, some mice and keyboards have a place to store the wireless receiver. Look under the mouse buttons where the batteries are or in the battery compartment on a keyboard, but they are not shipped in those locations.

     
  2. Reinsert the batteries or install fresh batteries. For more information about how to install the batteries, refer to the document that came with the wireless keyboard or browse to the Keyboard and Mouse Manual page for the manual.
     
  3. Make sure the keyboard is within 10 feet (3 meters) of the computer.
     
  4. Reseat the wireless USB receiver into the USB port.
     
  5. Make sure the keyboard is turned on. Refer to Figure 3 for an example of what the power button may look like. For more information about where the power switch is, refer to the document that came with the wireless keyboard or browse to the Keyboard and Mouse Manual page for the manual.
    SLN305029_en_US__37I_Wireless_Keyboard_On_Switch_Location_BD_v2
    Figure 3: Power Button Example
     
  6. Make sure the Number Lock Key is set correctly.
    Note:: The numeric keypad on a desktop keyboard is normally turned on, when it is off, no numbers appear when the keys are pressed. Press the Number Lock Key to toggle the numeric keypad on and off.

    For more information about where the Number Lock Key is, refer to the document that came with the wireless keyboard or browse to the Keyboard and Mouse Manual page for the manual.

     
  7. Save any data, close any open programs, and restart the computer.
     
  8. Your receiver and keyboard may have a connect button. If so, press the connect button on the receiver and on the bottom of the keyboard. Refer to Figure 4 for an example.
    SLN305029_en_US__7I_Wireless_Keyboard_Connect_Location_BD_v2
    Figure 4: Wireless Keyboard Connect Button Location
     
  9. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  10. When the keyboard still only works intermittently, refer to the instructions below that best matches the issue you are having:
    1. When a specific key is not working or sticks, turn off the computer and use a can of compressed air to clean around the problem key and then retest the keyboard. For more information, refer to the How to Clean Your Keyboard section.
    2. When the issue only occurs in a specific application program, test the keyboard in another application program, such as Notepad. If the problem only occurs in a specific program, you need to troubleshoot that specific program.
    3. When you have software that may change how the keyboard operates, uninstall or disable it, including:
      • Keyboard macro programs.
      • External gaming keyboard software or drivers.
      • KVM (keyboard, video, mouse) switch software.
     
  11. Try the wireless USB receiver in another USB port on the computer. A notice that drivers are being installed may appear; if so, wait until a message that the drivers were installed before using the keyboard.
    Note:: When using a wireless USB keyboard with a connect button, make sure to press the connect button on the receiver and on the bottom of the keyboard again.
     
  12. Try another external wired USB or wireless USB keyboard and receiver when available. A notice that drivers are being installed may appear; if so, wait until a message that the drivers were installed before using the keyboard.
    Note:: When using a wireless USB keyboard with a connect button, make sure to press the connect button on the receiver and on the bottom of the keyboard again.
     
  13. Run diagnostics on your keyboard, and you have the option to run online or built-in diagnostics (you will need a known good keyboard that is attached to start the diagnostics).
    • Online diagnostics.
      1. Browse to the Online Keyboard Diagnostics page.
        Notes:
        • The test will start automatically.
        • You may be prompted to install or update the SupportAssist program, if so, follow the prompts.
        • The keyboard test is an interactive test, and you must press every key to test your keyboard thoroughly.
        • Make sure to perform the test on the keyboard that is having the issue.

    • Built-in diagnostics.

      Refer to Dell Knowledge Base article Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes).

      Notes::
      • The test determines if the keyboard is detected at a hardware level below the Operating System (OS). When it is detected, it means that the OS or installed software is preventing the keyboard from working. You can use a restore point to return the OS to a previous state when the keyboard worked (in Windows 10, it is called refreshing the OS). If that does not work, you may need to reinstall your OS. For more information, refer to Dell Knowledge Base article How To Restore or Reinstall Microsoft Windows on a Dell Computer.
      • When an error is reported during the test, write down the error and the validation code as seen. Then on another Internet device, browse to the SupportAssist Pre-Boot System Performance Check page to submit the issue.
      • Make sure to perform the test on the keyboard that is having the issue.

       

 

  1. Reinsert the batteries or install fresh batteries. For more information about how to install the batteries, refer to the document that came with the Bluetooth keyboard or browse to the Keyboard and Mouse Manual page for the manual.
     
  2. Make sure the keyboard is within 10 feet (3 meters) of the computer.
     
  3. Make sure the keyboard is turned on; refer to Figure 1 for an example of what the power button may look like. For more information about where the power switch is, refer to the document that came with the wireless keyboard or browse to the Keyboard and Mouse Manual page for the manual.
    SLN305029_en_US__37I_Wireless_Keyboard_On_Switch_Location_BD_v2
    Figure 1: Power Button Example
     
  4. Make sure the Number Lock Key is set correctly.
    Note:: The numeric keypad on a desktop keyboard is normally turned on, when it is off, no numbers appear when the keys are pressed. Press the Number Lock Key to toggle the numeric keypad on and off.

    For more information about where the Number Lock Key is, refer to the document that came with the Bluetooth keyboard or browse to the Keyboard and Mouse Manual page for the manual.

     
  5. Save any data, close any open programs, and restart the computer.
     
  6. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  7. When the keyboard still only works intermittently, refer to the instructions below that best matches the issue you are having:
    1. When a specific key is not working or sticks, turn off the computer and use a can of compressed air to clean around the problem key and then retest the keyboard. For more information, refer to the How to Clean Your Keyboard section.
    2. When the issue only occurs in a specific application program, test the keyboard in another application program, such as Notepad. If the problem only occurs in a specific program, you need to troubleshoot that specific program.
    3. When you have software that may change how the keyboard operates, uninstall or disable it, including:
      • Keyboard macro programs.
      • External gaming keyboard software or drivers.
      • KVM (keyboard, video, mouse) switch software.
     
  8. Install the latest Bluetooth drivers for your computer. For more information, refer to the Dell Knowledge base article How do I download and install a device driver?
    Notes:
    • The driver is located in the Network category.
    • For additional drivers and software on products that are labeled Logitech SLN305029_en_US__33iC_Logitech_icon_BD_v2, please browse to the Logitech Downloads Site.
     
  9. Re-pair the mouse to the computer. For this information and more on Bluetooth mice and keyboards, refer to the Dell Knowledge base article Fix, Connect to and Learn About Bluetooth.

 

  1. Make sure the Number Lock Key is set correctly.
    Notes::
    • The numeric keypad on a desktop keyboard is normally turned on. When it is off, no numbers appear when pressed. Press the Number Lock Key to toggle the numeric keypad on and off.
    • For notebooks that have a numeric keypad on the right-hand side, it is normally turned on. When it is off, no numbers appear when the keys are pressed. Press the Number Lock Key to toggle the numeric keypad on and off.
    • Some notebooks simulate a numeric keypad by using dual-purpose keys. When the Number Lock Key is active, numbers appear instead of letters when pressed. Press the Number Lock Key to toggle the numeric keypad on and off.


      Refer to Dell Knowledge Base article How to Obtain Manuals and Documentation for your Dell Product, for more information about where the Number Lock Key is.

  2. Make sure the keyboard language setting in Windows is correct (select the tab below that matches the Operating System (OS) that is installed on your computer for more information).

 

  1. Press and hold the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key, and then press the q key.
     
  2. In the Search box, type language.
     
  3. Touch or click Edit language and keyboard options.
     
  4. Using the drop-down menu, select the preferred language.
    Note: Refer to the Microsoft Knowledge Base article Manage the input and display language settings in Windows 10, for information about how to add and display additional languages.
     
  5. Close the Time and Language window.
     
  6. Make sure the BIOS for your computer is up to date. For information about how to download the BIOS, refer to Dell Knowledge Base article Dell BIOS Updates.
    Note: Using the SupportAssist application provides automatic computer updates and detects issues that will be resolved for you. Let us take the effort out of maintaining your Dell Computer or Tablet. For more information about SupportAssist, browse to the SupportAssist for PCs and tablets page.
     

 

Refer to the Microsoft Knowledge Base Article, Change your keyboard layout, and then select your Operating System (OS) using the drop-down menu and follow the instructions.  SLN305029_en_US__12iC_External_Link_BD_v1
Notes:
  • Make sure the BIOS for your computer is up to date. For information about how to download the BIOS, refer to Dell Knowledge Base article Dell BIOS Updates.
  • Using the SupportAssist application provides automatic computer updates and detects issues that will be resolved for you. Let us take the effort out of maintaining your Dell Computer or Tablet. For more information about SupportAssist, browse to the SupportAssist for PCs and tablets page.  

 

Refer to the Microsoft Knowledge Base Article, Change your keyboard layout, and then select your Operating System (OS) using the drop-down menu and follow the instructions.  SLN305029_en_US__12iC_External_Link_BD_v1
Notes:
  • Make sure the BIOS for your computer is up to date. For information about how to download the BIOS, refer to Dell Knowledge Base article Dell BIOS Updates.
  • Using the SupportAssist application provides automatic computer updates and detects issues that will be resolved for you. Let us take the effort out of maintaining your Dell Computer or Tablet. For more information about SupportAssist, browse to the SupportAssist for PCs and tablets page.  

 

  1. Click Start.
     
  2. Click Control Panel.
     
  3. Click Clock, Language, and Region.
     
  4. Click the Keyboard and Languages tab.
     
  5. Click Change keyboards.
     
  6. Using the drop-down menu, select the preferred language for your keyboard.
    Note:: You can also add another language by clicking Add under Installed Services. Select the preferred language and click OK.
     
  7. Click OK twice.
     
  8. Make sure the BIOS for your computer is up to date. For information about how to download the BIOS, refer to Dell Knowledge Base article Dell BIOS Updates.
    Note: Using the SupportAssist application provides automatic computer updates and detects issues that will be resolved for you. Let us take the effort out of maintaining your Dell Computer or Tablet. For more information about SupportAssist, browse to the SupportAssist for PCs and tablets page.
     

There are four options to switch between the F1-F12 function and special keys that are on the top row of your Notebook keyboard.

  • Single keystroke:
    1. Press and hold the Fn key (SLN305029_en_US__58I_Keyboard_Function_Key_BD_v1) and then press the desired function key to activate the special key that is associated with that function key.

  • Function Key Lock Toggle:
    1. Press and hold the Fn key (SLN305029_en_US__58I_Keyboard_Function_Key_BD_v1), and then press the Escape key (SLN305029_en_US__60I_Notebook_Escape_Key_BD_v1).

      Pressing the function key will now activate the special key that is associated with that function key without having to press the Fn key first.

      Note: Repeating the keystrokes returns the function keys to their normal state.

       


  • Change the Function key behavior in the BIOS:
    1. Restart or power on the computer.
    2. When you see the Dell logo during POST, press the F2 key once a second to enter the System Setup.
      Note: When the computer boots into Windows. Restart the computer and try again.

    Depending on the type of BIOS (System Setup) your Dell computer has, the screen looks one of two ways.

    Select the picture that matches the one on your computer for information about how to set the Function keys default.

    1. On the BIOS (System Setup) screen, click Post Behavior.
    2. Click Fn Lock Options.
    3. Read the information as to what the options are, and make the desired selection.
    4. Click Exit.
    5. Confirm saving the changes.

    Your computer restarts now.

    1. On the BIOS screen, press the Right Arrow key until the Advanced menu is highlighted.
    2. Press the Down Arrow key until Function Key Behavior.
    3. Using the Up or Down arrows, select the desired Function Key Behavior default, and press the Enter key.
    4. Press the Right Arrow key until the Exit menu is highlighted.
    5. Press the Down Arrow key until Exit Saving Changes or Save Changes (or similar wording) is highlighted, and then press the Enter key.
    6. Press the Enter key on Yes to Save Configuration (or similar wording).

    Your computer restarts now.


  • Windows Mobility Center:
    1. Press and hold the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key, and then press the q key.
    2. In the Search box, type mobility center.
    3. Click Mobility Center in the search results.
    4. On the Windows Mobility Center screen, find the Function Key Row option. Using the drop-down menu, select the desired option.
      Note: There may not be a Function Key Row option depending on the version of your Operating System.

 


Internet Keys
For information about a button's action, locate it in Table 1.
(Not all keyboards have every button that is shown.)
 
Button Action
SLN305029_en_US__67I_Notebook_Return_Home__Key_BD_v1 Go to the Home Internet page
SLN305029_en_US__68I_Keyboard_Launch_e_Mail_Key_BD_v1 Launch Email
SLN305029_en_US__69I_Keyboard_Go_to_Key_BD_v1 Go to a Web page or Web menu (configured by software).
SLN305029_en_US__70I_Start_Web_Search_Key_BD_v1 Start Web Search
Table 1: Internet Keys 
 
Multimedia Keys
For information about a button's action, locate it in Table 2
(Not all keyboards have every button that is shown.) 
 
Button Action
SLN305029_en_US__71I_Notebook_Mute_Key_BD_v1 or SLN305029_en_US__72I_Notebook_Mute_Sound_Key_BD_v1 Mute Sound
SLN305029_en_US__73I_Notebook_Volume_Down_BD_v1 or SLN305029_en_US__74I_Notebook_Volume_Down_Key_BD_v1 Volume Down
SLN305029_en_US__75I_Notebook_Volume_Up_BD_v1 or SLN305029_en_US__76I_Notebook_Volume_Up_Key_BD_v1 Volume Up
SLN305029_en_US__77I_Notebook_Play_Pause_key_BD_v1 or SLN305029_en_US__78I_Notebook_Play_Pause_Key_2_BD_v1 Play/Pause
SLN305029_en_US__79I_Notebook_Stop_Key_BD_v1 or SLN305029_en_US__80I_Notebook_Stop_Play_Key_BD_v1 Media Stop
SLN305029_en_US__81I_Notebook_Previous_Button_Key_BD_v1 or SLN305029_en_US__82I_Notebook_Previous_Key_BD_v1 Previous
SLN305029_en_US__83I_Notebook_Next_Button_BD_v1 or SLN305029_en_US__84I_Notebook_Next_Key_BD_v1 Next
SLN305029_en_US__85Music Key Audio Key (starts Windows Media Player)
SLN305029_en_US__86Disc_Eject CD/DVD Ejection Key - Quickset may need to be installed before this key works.
(You may have to press and hold the Fn key first, for it to work.)
Table 2: Multimedia Keys 
 

Notebook Keys
For information about a button's action, locate it in Table 3
(Not all keyboards have every button that is shown.) 
 
Button Action
SLN305029_en_US__87Num_Lock Number Lock
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__88Scroll_Lock Scroll Lock
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__89Brighten_Button Brighten Display - Tap it to brighten the display.
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__90Dim_Button Dim Display - Tap it to dim the display.
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__91External_Display_Button External Display - Pressing this key toggles between an external or internal monitor or both.
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__86Disc_Eject CD/DVD Ejection - This key only works if Quickset is installed.
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__93Standby_Button Standby - This key only works if Quickset or Dell ContolPoint is installed, depending on your model.
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__94Battery_Status Battery Status - This key only works if Quickset or Dell ContolPoint is installed, depending on your model.
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__95Battery_On_Off Battery Charging - Allows you to disable battery charging until the next reboot. It does not affect battery usage and only works if Dell ContolPoint is installed.
(You may have to press and hold the Fn key first, for it to work.)
SLN305029_en_US__96Notebook_Fn_key_only Fn Key - Fn stands for function. Pressing and holding this key allows you to access the alternative function of a key. It is typically located between the CTRL and the Windows key on the lower left of the keyboard. 
(The alternative function of the key may be in blue or red letters under the primary function. For more information, refer to the pictures above for descriptions of what the key does.)
SLN305029_en_US__97Latitude ON Button Latitude ON:
  • Boots to the Latitude ON module or Reader if installed when the computer is off.
  • Reboots from Windows to the Latitude ON module or Reader if installed (Dell ContolPoint has to be installed).
SLN305029_en_US__98I_Keyboard_Disable_Touchpad_F3_Button_BD_v1 Disables or Enables the Touchpad on some computers.
Press and hold the Fn key then press the F3 key to toggle the Touchpad off or on.
SLN305029_en_US__99I_Keyboard_Disable_Touchpad_F6_Key_White_BD_v1 Disables or Enables the Touchpad on some computers.
Press just the F6 key to toggle the Touchpad off or on.
SLN305029_en_US__100I_Keyboard_Generic_Touchpad_Disable_Key_BD_v1 Disables or Enables the Touchpad on some computers.
Press just the Touchpad Disable or Enable key (the key is located to the right of the F12 key) to toggle the Touchpad off or on.
Table 3: Notebook Keys 
 

Audio Cluster
When the buttons and knob on your keyboard do not look like Figure 1, refer to the Audio Cluster or Sound Volume Wheel section. 

SLN305029_en_US__101Audio center 
Figure 1: Audio Controls
 
Numbers reference image above:
SLN305029_en_US__102SG_Caption1 Mute On or Off
SLN305029_en_US__103SG_Caption2 Media Stop
SLN305029_en_US__104SG_Caption3 Previous Track
SLN305029_en_US__105SG_Caption4 Volume Knob - Volume Up or Volume Down (turns right to left, not a push-button).
SLN305029_en_US__106SG_Caption5 Next Track
SLN305029_en_US__107SG_Caption6 Play or Pause
SLN305029_en_US__108SG_Caption7 Audio Key (starts Windows Media Player)
 

Audio Controls
When the buttons and knob on your keyboard do not look like Figure 2, refer to the Audio Controls or Sound Volume Wheel section. 

SLN305029_en_US__109Audio Controls 
Figure 2: Audio Cluster
 
Numbers reference image above:
SLN305029_en_US__102SG_Caption1 Volume Knob - Volume Up or Volume Down (turns right to left, not a push-button).
SLN305029_en_US__103SG_Caption2 Audio Key (starts Windows Media Player)
SLN305029_en_US__104SG_Caption3 Media Stop
SLN305029_en_US__105SG_Caption4 Previous Track
SLN305029_en_US__106SG_Caption5 Play or Pause
SLN305029_en_US__107SG_Caption6 Next Track
SLN305029_en_US__108SG_Caption7 Mute On or Off
 

Sound Volume Wheel
When the buttons and knob on your keyboard do not look like Figure 3, refer to the Audio Cluster or Audio Controls section. 

SLN305029_en_US__117KB Sound Wheel
Figure 3: Sound Volume Wheel - Volume Up or Volume Down (turns right to left, not a push-button).
 
  1. Press and hold the Fn key (SLN305029_en_US__58I_Keyboard_Function_Key_BD_v1), and then press the Backlit key (SLN305029_en_US__119I_Keyboard_Backlit_Key_BD_v1) to toggle the keyboard light off and on.
    Notes::
    • Look for the Backlit key first on the Function key row across the top of the keyboard. Otherwise, it may be in the lower-left side of the keyboard.
    • When your computer does not have the Backlit key, your computer does not have this feature.
    • For more information, refer to Dell Knowledge Base article How to Troubleshoot the Backlit Keyboard on Your Dell Notebook Computer.
  1. Make sure the computer is turned off.
  2. When using a wired, wireless, or Bluetooth keyboard, turn the keyboard upside down and shake it gently to remove any loose material.
     
  3. Use a vacuum cleaner specifically designed for computers, when available.
     
  4. Use a can of compressed air to remove any additional loose material when available.
    SLN305029_en_US__121icon Caution: Do not turn the can on its side or upside down. This causes a freezing liquid to spray out and can damage your keyboard and skin.
     
  5. Using a Microfiber or terry cloth wipe the keys and frame around the keys.
    Note:: When there is a build-up, take a cotton swab, microfiber towel or terry cloth and dip it in isopropyl alcohol. It should be damp but not wet. Wipe away the build-up and let the isopropyl alcohol evaporate away before using the keyboard again.

 

When a keycap comes off, perform the following steps to try to put the keycap back on the notebook:

  1. Make sure the area that was under the keycap is clean. Using a can of compressed air is best.
    SLN305029_en_US__121icon Caution: Do not turn the can on its side or upside down. This causes a freezing liquid to spray out and can damage your keyboard and skin.
     
  2. Examine the plastic scissor spring that was under the keycap for any damage, as indicated by the red circles in Figure 1.
    SLN305029_en_US__124I_Keyboard_Scissors_Structure_BD_v1
    Figure 1: Scissor Spring Mechanism on a Notebook Internal Keyboard
    • When the plastic scissor spring looks intact, align the keycap, and gently press down to try to reseat the keycap. You need to wiggle your finger back and forth so that the keycap is buckled down on the shear spring. There are two snaps, one at the top of the key and one at the lower part of the key.
      SLN305029_en_US__121icon Caution: Do not try to force the keycap back on, as you may damage other parts of the computer.
    • When there is damage to the plastic scissor spring, the keycap cannot go back onto the keyboard.
    Notes::
    • When you have purchased Accidental Damage coverage, please refer to the Accidental Damage for Consumer Customers documentation for information about the scope of service, how to contact tech support, limitations, and other important terms and conditions relevant to this coverage (English only PDF).
    • For all other hardware support, browse to the Contact Technical Support page.

 

When a keycap comes off, perform the following steps to try to put the keycap back on the keyboard:

  1. Make sure the area that was under the keycap is clean, a can of compressed air is best.
    SLN305029_en_US__121icon Caution: Do not turn the can on its side or upside down. This causes a freezing liquid to spray out and can damage your keyboard and skin.
     
  2. Examine the mechanism that was under the keycap for any damage.
    • When the mechanism looks undamaged, align the keycap and gently press down to try to reseat the keycap.
      SLN305029_en_US__121icon Caution: Do not try to force the keycap back on, as you may damage other parts of the keyboard.
    • When there is damage to the mechanism, the keycap cannot go back onto the keyboard.
    Notes::
    • When you have purchased Accidental Damage coverage, please refer to the Accidental Damage for Consumer Customers documentation for information about the scope of service, how to contact tech support, limitations, and other important terms and conditions relevant to this coverage (English only PDF).
    • For all other hardware support, browse to the Contact Technical Support page.

 

  1. In the Search box, type settings.
     
  2. In the list of programs, touch or click Settings.
     
  3. Touch or click Ease of Access.
     
  4. Touch or click Keyboard.
     
  5. Make sure Turn on Filter Keys is set to off.
     
  6. Close the Settings window.

 

  1. Press and hold the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key, and then press the q key.
     
  2. In the Search box, type settings.
     
  3. In the list of programs, touch or click PC settings.
     
  4. Touch or click Ease of Access.
     
  5. Touch or click Keyboard.
     
  6. Make sure Filter Keys is set to off.
     
  7. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key to close the Settings window.

 

  1. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key.
     
  2. In the Search box type, ease of access.
     
  3. Touch or click Ease of Access Center in the list of programs.
     
  4. Touch or click Make the keyboard easier to use.
     
  5. Make sure the checkbox to the left of Turn on Filter Keys is not checked.
     
  6. Touch or click Apply, and then OK.

 

  1. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key.
     
  2. In the Search box type, ease of access.
     
  3. Click Ease of Access Center in the list of programs.
     
  4. Click Make the keyboard easier to use.
     
  5. Make sure the checkbox to the left of Turn on Filter Keys is not checked.
     
  6. When you have made changes, click Apply and then Save, otherwise click Cancel.

 

  1. In the Search box, type settings.
     
  2. In the list of programs, touch or click Settings.
     
  3. Touch or click Ease of Access.
     
  4. Touch or click Keyboard.
     
  5. Make sure Turn on Sticky Keys is set to off.
     
  6. Make sure Turn on Toggle Keys is set to off.
     
  7. Close the Settings window.

 

  1. Press and hold the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key, and then press the q key.
     
  2. In the Search box, type settings.
     
  3. In the list of programs, touch or click PC settings.
     
  4. Touch or click Ease of Access.
     
  5. Touch or click Keyboard.
     
  6. Make sure Sticky Keys is set to off.
     
  7. Make sure Toggle Keys is set to off.
     
  8. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key to close the Settings window.

 

  1. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key.
     
  2. In the Search box type, ease of access.
     
  3. Touch or click Ease of Access Center in the list of programs.
     
  4. Touch or click Make the keyboard easier to use.
     
  5. Make sure the checkbox to the left of Turn on Sticky Keys is not checked.
     
  6. Make sure the checkbox to the left of Turn on Toggle Keys is not checked.
     
  7. Touch or click Apply, and then OK.

 

  1. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key.
     
  2. In the Search box type, ease of access.
     
  3. Click Ease of Access Center in the list of programs.
     
  4. Click Make the keyboard easier to use.
     
  5. Make sure the checkbox to the left of Turn on Sticky Keys is not checked.
     
  6. Make sure the checkbox to the left of Turn on Toggle Keys is not checked.
     
  7. When you have made changes, click Apply and then Save, otherwise click Cancel.

 

  1. Save any data, close any open programs, and restart the computer. When the mouse and keyboard do not respond at all, you may have to press and hold the power button down for at least 15 seconds to turn the computer off, and you lose any data that is not saved.
     
  2. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  3. Make sure Windows has the latest updates. For more information, refer to Microsoft Knowledge Base article Windows Update: FAQ.

 

  1. Reseat the USB cable into the computer.
     
  2. Save any data, close any open programs, and restart the computer. When the mouse and keyboard do not respond at all, you may have to press and hold the power button down for at least 15 seconds to turn the computer off, and you lose any data that is not saved.
     
  3. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  4. Make sure Windows has the latest updates. For more information, refer to Microsoft Knowledge Base article Windows Update: FAQ.

 

  1. Reseat the wireless USB receiver into the computer.
     
  2. Save any data, close any open programs, and restart the computer. When the mouse and keyboard do not respond at all, you may have to press and hold the power button down for at least 15 seconds to turn the computer off, and you lose any data that is not saved.
     
  3. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  4. Make sure Windows has the latest updates. For more information, refer to Microsoft Knowledge Base article Windows Update: FAQ.

 

  1. Save any data, close any open programs, and restart the computer. When the mouse and keyboard do not respond at all, you may have to press and hold the power button down for at least 15 seconds to turn the computer off, and you lose any data that is not saved.
     
  2. Make sure the BIOS is updated to the latest version. For more information, refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
     
  3. Make sure Windows has the latest updates. For more information, refer to Microsoft Knowledge Base article Windows Update: FAQ.

 

To disable the On-Screen Keyboard, perform the following steps.

Note: To enable the On-Screen Keyboard, perform the following steps, but instead check the box to the left of Use the computer without a mouse or keyboard in Step 5.

 

  1. Press and hold the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key, and then press the q key.
     
  2. In the Search box, type ease of access center.
     
  3. Touch or click Ease of Access Center (Control Panel) from the list.
     
  4. Touch or click Use the computer without a mouse or keyboard.
     
  5. Make sure the box to the left of Use the computer without a mouse or keyboard is unchecked.
     
  6. Touch or click Apply (when you have made changes).
     
  7. Touch or click OK.
     
  8. Close the Settings window.

 

To disable the On-Screen Keyboard, perform the following steps.

Note: To enable the On-Screen Keyboard, perform the following steps, but instead check the box to the left of Use the computer without a mouse or keyboard in Step 5.

 

  1. Press and hold the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key, and then press the q key.
     
  2. In the Search box, type ease of access center.
     
  3. Touch or click Ease of Access Center (Control Panel) from the list.
     
  4. Touch or click Use the computer without a mouse or keyboard.
     
  5. Make sure the box to the left of Use the computer without a mouse or keyboard is unchecked.
     
  6. Touch or click Apply (when you have made changes).
     
  7. Touch or click OK.
     
  8. Close the Settings window.

 

To disable the On-Screen Keyboard, perform the following steps.

Note: To enable the On-Screen Keyboard, perform the following steps, but instead check the box to the left of Use the computer without a mouse or keyboard in Step 5.

 

  1. Press the Windows (SLN305029_en_US__13iC_Windows_Key_BD_v4) key.
     
  2. In the Search box, type ease of access center.
     
  3. Touch or click Ease of Access Center from the list.
     
  4. Touch or click Use the computer without a mouse or keyboard.
     
  5. Make sure the box to the left of Use the computer without a mouse or keyboard is unchecked.
     
  6. Touch or click Apply (when you have made changes).
     
  7. Touch or click OK.
     
  8. Close the Settings window.

Using the SupportAssist application provides automatic computer updates and detects issues that will be resolved for you. Let us take the effort out of maintaining your Dell Computer or Tablet. For more information about SupportAssist, browse to the SupportAssist for PCs and tablets page.


How to Change Keyboard Settings on Windows 10
(English Only)

How to fix Keyboard not working
(English Only)

USB Devices Not Working Windows 10
(English Only)
Resolution
SLN305029_en_US__146Keyboard(1)   Visit our Keyboard knowledge base for additional resources and information.

SLN305029_en_US__147Mouse Additional articles and information can also be found on our Mouse support page.

SLN305029_en_US__148Touchpad  For additional articles and information visit our Touchpad support page.
Videos

Article Properties


Affected Product

Dell Wireless Keyboard and Mouse- KM636 (black), Dell Multi-Device Wireless Keyboard and Mouse Combo KM7120W, Alienware Advanced Gaming Mouse – AW558, Alienware Advanced Gaming Keyboard – AW568, Alienware Mechanical Gaming Keyboard | AW310K, Dell Premier Wireless Keyboard and Mouse KM717, Alienware Pro Gaming Keyboard – AW768, Dell Wireless Keyboard and Mouse - KM117, Alienware Aurora R8, Alienware Low-Profile RGB Mechanical Gaming Keyboard | AW510K, Dell Bluetooth Keyboard Folio WK415, Dell Wireless Keyboard & Mouse Bundle KM632, Dell Premier Wireless Keyboard WK717, Dell Wireless Keyboard & Mouse KM714, Alienware Palm Rest – AW168, Dell Chromebox 3010, ChromeBox For Meetings, Adamo 13, Adamo XPS, 212N, 316LT, 320LT, 320N, 320N-Plus, 320SLI, 325N, 325NC, 325SLI, NL20, NL25, NL2xC, NX20, Studio 1435, Studio 1440, Studio 1450, Studio 1457, Studio 1458, Studio 15 1555, Studio 1535, Studio 1536, Studio 1537, Studio 1555, Studio 1557, Studio 1558, Studio 1569, Studio 1735, Studio 1737, Studio 1745, Studio 1747, Studio 1749, Studio XPS M1340, Studio XPS M1640, Studio XPS 1645, Studio XPS 1647, Adamo 13, Adamo XPS, Alienware 13, Alienware 13 R3, Alienware 13 R2, Alienware 14, Alienware 15, Alienware 15 R3, Alienware 15 R2, Alienware 15 R4, Alienware 17, Alienware Area-51m, Alienware 17 R4, Alienware 17 R2, Alienware 17 R3, Alienware 17 R5, Alienware 18, Alienware Area-51m R2, Alienware M11x, Alienware M11x R2, Alienware M11x R3, Alienware M14x, Alienware M14x R2, Alienware m15, Alienware m15 R2, Alienware m15 R3, Alienware m15 R4, Alienware M15x, Alienware m17, Alienware m17 R2, Alienware m17 R3, Alienware m17 R4, Alienware M17x, Alienware M17x R2, Alienware M17x R3, Alienware M17x R4, Alienware M18x, Alienware M18x R2, Chromebook 11, Chromebook 3100 2-in-1, Chromebook 3100, Chromebook 3120, Chromebook 11 3180, Chromebook 11 3189, Chromebook 5190 2-in-1, Chromebook 5190 Education, Chromebook 13 3380, Chromebook 7310, Chromebook 3400, Dell G3 15 3500, Dell G3 3579, Dell G3 15 3590, Dell G5 15 5500, Dell G5 SE 5505, Dell G5 15 5587, Dell G5 15 5590, Dell G7 15 7500, Dell G7 15 7588, Dell G7 15 7590, Dell G3 3779, Dell G7 17 7700, Dell G7 17 7790, Inspiron 1000, Inspiron 3137, Inspiron 3138, Inspiron 3147, Inspiron 3148, Inspiron 3152 2-in-1, Inspiron 3153 2-in-1, Inspiron 3157 2-in-1, Inspiron 3158 2-in-1, Inspiron 11 3162/3164, Inspiron 11 3168, Inspiron 11 3169, Inspiron 11 3179, Inspiron 11 3180, Inspiron 11 3185 2-in-1, Inspiron 3195 2-in-1, Inspiron 1100, Inspiron 10z 1120, Inspiron 11z 1121, Inspiron 1150, Inspiron 11z 1110, Inspiron 11z 1120, Inspiron 5280 2-in-1, Inspiron 1200, Inspiron 1210, Inspiron 13 N3010, Inspiron 5300, Inspiron 5301, Inspiron 13 5368 2-in-1, Inspiron 5370, Inspiron 13 5378 2-in-1, Inspiron 13 5379 2-in-1, Inspiron 5390, Inspiron 5391, Inspiron 7300 2-in-1, Inspiron 7300, Inspiron 7306 2-in-1, Inspiron 7347, Inspiron 7348 2-in-1, Inspiron 7352, Inspiron 7353 2-in-1, Inspiron 7359 2-in-1, Inspiron 13 7368 2-in-1, Inspiron 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7071, OptiPlex 7080, OptiPlex 740, OptiPlex 7440 AIO, OptiPlex 745, OptiPlex 7450 All In One, OptiPlex 745c, OptiPlex 7460 All In One, OptiPlex 7470 All In One, OptiPlex 7480 All In One, OptiPlex 755, OptiPlex 760, OptiPlex 7760 All In One, OptiPlex 7770 All In One, OptiPlex 7780 All In One, OptiPlex 780, OptiPlex 790, OptiPlex 9010, OptiPlex 9010 All In One, OptiPlex 9020 All In One, OptiPlex 9020, OptiPlex 9020M, OptiPlex 9030 All In One, OptiPlex 960, OptiPlex 980, OptiPlex 990, OptiPlex DGX, OptiPlex E1, OptiPlex FX130, OptiPlex FX160, OptiPlex FX170, OptiPlex G1, OptiPlex GC, OptiPlex GL Plus, OptiPlex GM Plus, OptiPlex GMT Plus, OptiPlex GN Plus, OptiPlex GS, OptiPlex GS Plus, OptiPlex GX1, OptiPlex GX100, OptiPlex GX110, OptiPlex GX115, OptiPlex GX150, OptiPlex GX1p, OptiPlex GX200, OptiPlex GX240, OptiPlex GX260, OptiPlex GX260n, OptiPlex GX270, OptiPlex GX270n, OptiPlex GX280, OptiPlex GX300, OptiPlex GX400, OptiPlex GX50, OptiPlex GX520, OptiPlex GX60, OptiPlex GX60n, OptiPlex GX620, OptiPlex GXA, OptiPlex Gxi, OptiPlex GXL, OptiPlex GXM, OptiPlex GXMT, OptiPlex GXPRO, OptiPlex HUB, OptiPlex L60, OptiPlex N, OptiPlex NX, OptiPlex NX1, OptiPlex SX260, OptiPlex SX270, OptiPlex SX270N, OptiPlex SX280, OptiPlex VDI Blaster Dell Edition, OptiPlex XE, OptiPlex XE2, OptiPlex XE3, OptiPlex XL5, OptiPlex XM5, OptiPlex XMT5, OEMR 1435, OEMR 1850, OEMR 1950, OEMR R210II, OEMR 2800, OEMR 2850, System 200, 200e, System 210, System 220, System 220e, PCs Limited 286 X, OEMR 2950, OEMR 2970, Precision 3440 XE Small Form Factor, Precision 3640 XE Tower, System 300, System 310, System 316, 320LX, 320SX, System 325, System 325D, 333D, PCs Limited 386-16, System 325P, 333P, 316SX, 333S/L, 3xxSXcr, V386 DX, V386 SX, 433P, 486D/xx, 486/MT, 486P/xx, 4xxDE, 4xx/V, 4xxs/V, 4xx/DV, 4xxs/DV, 425E, 433E, 4xx/L, 4xxs/L, 4xx/M, 4xxs/M, V486/__ MDT Rev 2, V486/__ MDT Rev 3, V486/50/66 MDT Rev 3 Cache, 4xx/ME, 4xxs/ME, 4xx/P, 4xxs/P, V4xx/i, V4xxs/i, V486/__ Rev. 1, V486/__ FS Rev 3, V486/50/66 FS Rev. 3 Cache, V486/__ SDT Rev 3, 4xxSE, V486/__S Rev 1 FS, V486/__S Rev 2 FS, 4xx/T, 425TE, 433TE, 40xe/XE, Pentium 5 ME, 560 NP, OptiPlex 7080 XE Micro Form Factor, OEM Ready OptiPlex 760, OEMR 850, OEMR 860, Pentium CR100, OEMR DBE, Dell Edge Gateway 5000 OEM Ready, Dell Edge Gateway 5100 OEM Ready, Dell Embedded Box PC 3000 OEM, Dell Embedded Box PC 5000 OEM, Pentium 510D, Pentium 610D, Dell PowerVault OEM Ready MD34XX and MD38XX, OEMR ME40XX and ME4XX, OEMR P2214H, OEMR R200, OEMR R210, OEMR R220, OEMR R230, OEMR R240, OEMR R300, OEMR R310, OEMR R320, OEMR R330, OEMR R340, OEMR R410, OEMR R420, OEMR R430, OEMR R440, OEMR R510, OEMR R520, OEMR R530, OEMR R540, OEMR R5500, OEMR R610, OEMR R620, OEMR R630, OEMR R640, OEMR XL R640, OEMR R6415, OEMR R6515, OEMR R6525, OEMR R710, OEMR R720, OEMR R720xd, OEMR R730, OEMR R730xd, OEMR R740, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R7515, OEMR R7525, OEMR R810, OEMR R820, OEMR R830, OEMR R840, OEMR R910, OEMR R920, OEMR R930, OEMR R940, OEMR R940xa, OEMR SC400 and SC420, OEMR SC460, OEMR SC5020, OEMR SC7020, OEMR SC7020 All Flash, OEMR SCv20XX and SC1XX, OEMR SCV300, OEMR SCV3000, OEMR SCV3020, OEMR SCV320, OEMR SCv360, OEM Dell Storage Manager, OEMR T130, OEMR T140, OEMR T320, OEMR T330, OEMR T340, OEMR T420, OEMR T430, OEMR T440, OEMR T610, OEMR T620, OEMR T630, OEMR T640, OEMR XL T640, OEMR T710, OEMR OPTI XE, Pentium Proc Upgrade, OEMR OPTI XE2, OEMR OPTI XE3, XL 9010, OEMR XL R210, OEMR XL R210II, OEMR XL R220, OEMR XL R230, OEMR XL R240, OEMR XL R330, OEMR XL R340, Precision 3930 XL Rack, OEMR XL R520, OEMR XL R5500, OEMR XL R610, OEMR V2 XL R610, OEMR XL R620, OEMR XL R630, OEMR XL R710, OEMR XL V2 R710, OEMR XL R720, OEMR XL R720xd, OEMR XL R730, OEMR XL R730XD, R7910 XL, 7920 XL Rack, Precision 3430 XL Small Form Factor, T3600 XL, Precision 3630 XL Tower, T5600 XL, T5810 XL, 5820 XL Tower, T7810 XL, 7820 XL Tower, T7910 XL, 7920 XL Tower, Studio Desktop D540, Studio Hybrid D140G, Studio One 19 1909, Studio Slim D540S, Studio XPS 435 MT, Studio XPS 7100, Studio XPS 8000, Studio XPS 8100, Studio XPS 435T / 9000, Studio XPS 9100, Vostro 3015, Vostro 3052, Vostro 3055, Vostro 200, Vostro 220, Vostro 220s, Vostro 3340, Vostro 230, Vostro 230s, Vostro 5450, Vostro 5460 AIO, Vostro 260, Vostro 260g, Vostro 260s, Vostro 270, Vostro 270g, Vostro 270s, Vostro 3070, Vostro 320, Vostro 3250, Vostro 3252, Vostro 3267, Vostro 3268, Vostro 330, Vostro 3470, Vostro 3471, Vostro 360, Vostro 3650, Vostro 3653, Vostro 3660 Desktop, Vostro 3667 Desktop, Vostro 3668, Vostro 3669 Desktop, Vostro 3670, Vostro 3671, Vostro 3681, Vostro 3800, Vostro 3881, Vostro 3888, Vostro 3900, Vostro 3900G Mini Tower, Vostro 3901, Vostro 3902, Vostro 3905, Vostro 400, Vostro 410, Vostro 420, Vostro 430, Vostro 460, Vostro 470, Vostro 5090, Vostro 5880, Vostro A100, Vostro A180, XPS 18 1810, XPS 18 1820, XPS 200, XPS 210, XPS One 2720, XPS 27 7760, XPS 400/Dimension 9150, XPS 410, XPS 420, XPS 430, XPS 625, XPS 630i, XPS 700 Jet Black, XPS 710, XPS 710 H2C, XPS 720, XPS 720 H2C, XPS 730, XPS 730 H2C, XPS 730x, XPS 730x H2C, XPS 8300, XPS 8500, XPS 8700, XPS 8900, XPS 8910, XPS 8920, XPS 8930, XPS 8940, XPS 600, XPS One 20, XPS One 24, XPS One 2710, Dell Edge Gateway 3000 Series OEM Ready, Dimension 4__DMT, Dimension 4__DM, Dimension 1000, Dimension 1100/B110, Dimension 2010, Dimension 2100, Dimension 2200, Dimension 2300, Dimension 2300C, Dimension 2350, Dimension 2400, Dimension 2400C, Dimension 3000, Dimension 3100/E310, Dimension 3100C, Dimension 4100, Dimension 4200 (Germany and Japan Only), Dimension 4300, Dimension 4300S, Dimension 4400, Dimension 4500, Dimension 4500C (Japan Only), Dimension 4500S, Dimension 4550, Dimension 4590T, Dimension 4600, Dimension 4600C, Dimension 4700, Dimension 4700C, Dimension 5000, Dimension 5100, Dimension 5100C, Dimension 5150C, Dimension 5150/E510, Dimension 8100, Dimension 8200, Dimension 8250, Dimension 8300, Dimension 8300N, Dimension 8400, Dimension 900 (Japan Only), Dimension 9100, Dimension 9150/XPS 400, Dimension 9200, Dimension 9200c, Dimension XPS B___r, Dimension C___ (Japan Only), Dimension C521, Dimension J___c (Japan Only), Dimension XPS D___, Dimension XPS 50 / 66 MDT, Dimension E520, Dimension E521, Dimension XPS __ FS, Dimension XPS H___, Dimension L___c, Dimension L___cx, Dimension L___cxe, Dimension L___r, Dimension M___a / P___a, Dimension XPS P___c MDT, Dimension XPS P___c MT, Dimension P75,90 MDT, Dimension P75,90 MT, Dimension XPS P___s MDT, Dimension XPS P___s MT, Dimension P___t MDT, Dimension P___t MT, Dimension P___v MDT, Dimension P___v MT, Dimension XPS P60 FS, Dimension XPS P60 M, Dimension XPS P60 MT, Dimension XPS Pro___ MT, Dimension XPS Pro___n MDT, Dimension XPS Pro___n MT, Dimension XPS R___, Dimension 4__DL, Dimension XPS T___, Dimension V___ / V___c, Dimension XPS 4100V / 66V MT, Dimension XPS M___s, Dimension XPS 66 / 100 MDT II, Dimension XPS P75,90,100 MDT, Dimension XPS P75,90,100 MT, OEMR 1435, OEMR 1850, OEMR 1950, OEMR R210II, OEMR 2800, OEMR 2850, System 200, 200e, System 210, System 220, System 220e, PCs Limited 286 X, OEMR 2950, OEMR 2970, Precision 3440 XE Small Form Factor, Precision 3640 XE Tower, System 300, System 310, System 316, 320LX, 320SX, System 325, System 325D, 333D, PCs Limited 386-16, System 325P, 333P, 316SX, 333S/L, 3xxSXcr, V386 DX, V386 SX, 433P, 486D/xx, 486/MT, 486P/xx, 4xxDE, 4xx/V, 4xxs/V, 4xx/DV, 4xxs/DV, 425E, 433E, 4xx/L, 4xxs/L, 4xx/M, 4xxs/M, V486/__ MDT Rev 2, V486/__ MDT Rev 3, V486/50/66 MDT Rev 3 Cache, 4xx/ME, 4xxs/ME, 4xx/P, 4xxs/P, V4xx/i, V4xxs/i, V486/__ Rev. 1, V486/__ FS Rev 3, V486/50/66 FS Rev. 3 Cache, V486/__ SDT Rev 3, 4xxSE, V486/__S Rev 1 FS, V486/__S Rev 2 FS, 4xx/T, 425TE, 433TE, 40xe/XE, Pentium 5 ME, 560 NP, OptiPlex 7080 XE Micro Form Factor, OEM Ready OptiPlex 760, OEMR 850, OEMR 860, Pentium CR100, OEMR DBE, Dell Edge Gateway 5000 OEM Ready, Dell Edge Gateway 5100 OEM Ready, Dell Embedded Box PC 3000 OEM, Dell Embedded Box PC 5000 OEM, Pentium 510D, Pentium 610D, Dell PowerVault OEM Ready MD34XX and MD38XX, OEMR ME40XX and ME4XX, OEMR P2214H, OEMR R200, OEMR R210, OEMR R220, OEMR R230, OEMR R240, OEMR R300, OEMR R310, OEMR R320, OEMR R330, OEMR R340, OEMR R410, OEMR R420, OEMR R430, OEMR R440, OEMR R510, OEMR R520, OEMR R530, OEMR R540, OEMR R5500, OEMR R610, OEMR R620, OEMR R630, OEMR R640, OEMR XL R640, OEMR R6415, OEMR R6515, OEMR R6525, OEMR R710, OEMR R720, OEMR R720xd, OEMR R730, OEMR R730xd, OEMR R740, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R7515, OEMR R7525, OEMR R810, OEMR R820, OEMR R830, OEMR R840, OEMR R910, OEMR R920, OEMR R930, OEMR R940, OEMR R940xa, OEMR SC400 and SC420, OEMR SC460, OEMR SC5020, OEMR SC7020, OEMR SC7020 All Flash, OEMR SCv20XX and SC1XX, OEMR SCV300, OEMR SCV3000, OEMR SCV3020, OEMR SCV320, OEMR SCv360, OEM Dell Storage Manager, OEMR T130, OEMR T140, OEMR T320, OEMR T330, OEMR T340, OEMR T420, OEMR T430, OEMR T440, OEMR T610, OEMR T620, OEMR T630, OEMR T640, OEMR XL T640, OEMR T710, OEMR OPTI XE, Pentium Proc Upgrade, OEMR OPTI XE2, OEMR OPTI XE3, XL 9010, OEMR XL R210, OEMR XL R210II, OEMR XL R220, OEMR XL R230, OEMR XL R240, OEMR XL R330, OEMR XL R340, Precision 3930 XL Rack, OEMR XL R520, OEMR XL R5500, OEMR XL R610, OEMR V2 XL R610, OEMR XL R620, OEMR XL R630, OEMR XL R710, OEMR XL V2 R710, OEMR XL R720, OEMR XL R720xd, OEMR XL R730, OEMR XL R730XD, R7910 XL, 7920 XL Rack, Precision 3430 XL Small Form Factor, T3600 XL, Precision 3630 XL Tower, T5600 XL, T5810 XL, 5820 XL Tower, T7810 XL, 7820 XL Tower, T7910 XL, 7920 XL Tower, Studio Desktop D540, Studio Hybrid D140G, Studio One 19 1909, Studio Slim D540S, Studio XPS 435 MT, Studio XPS 7100, Studio XPS 8000, Studio XPS 8100, Studio XPS 435T / 9000, Studio XPS 9100, OptiPlex 160, OptiPlex 160L, OptiPlex 170L, OptiPlex 210L, OptiPlex 210LN, OptiPlex 3010, OptiPlex 3011, OptiPlex 3020, OptiPlex 3020M, OptiPlex 3030 All In One, OptiPlex 3040, OptiPlex 3046, OptiPlex 3050 All In One, OptiPlex 3050, OptiPlex 3060, OptiPlex 3070, OptiPlex 3080, OptiPlex 320, OptiPlex 3240 All-in-One, OptiPlex 3280 All In One, OptiPlex 330, OptiPlex 360, OptiPlex 380, OptiPlex 390, OptiPlex 486 L, OptiPlex 486 LE, OptiPlex 486 MTE, OptiPlex 486 MX, OptiPlex 486 MXE, OptiPlex 5040, OptiPlex 5050, OptiPlex 5055 A-Series, OptiPlex 5055 Ryzen APU, OptiPlex 5055 Ryzen CPU, OptiPlex 5060, OptiPlex 5070, OptiPlex 5080, OptiPlex 5250 All In One, OptiPlex 5260 All In One, OptiPlex 5270 All In One, OptiPlex 5480 All In One, OptiPlex 560L, OptiPlex 580, OptiPlex 7010, OptiPlex 7020, OptiPlex 7040, OptiPlex 7050, OptiPlex 7060, OptiPlex 7070, OptiPlex 7070 Ultra, OptiPlex 7071, OptiPlex 7080, OptiPlex 740, OptiPlex 7440 AIO, OptiPlex 745, OptiPlex 7450 All In One, OptiPlex 745c, OptiPlex 7460 All In One, OptiPlex 7470 All In One, OptiPlex 7480 All In One, OptiPlex 755, OptiPlex 760, OptiPlex 7760 All In One, OptiPlex 7770 All In One, OptiPlex 7780 All In One, OptiPlex 780, OptiPlex 790, OptiPlex 9010, OptiPlex 9010 All In One, OptiPlex 9020 All In One, OptiPlex 9020, OptiPlex 9020M, OptiPlex 9030 All In One, OptiPlex 960, OptiPlex 980, OptiPlex 990, OptiPlex DGX, OptiPlex E1, OptiPlex FX130, OptiPlex FX160, OptiPlex FX170, OptiPlex G1, OptiPlex GC, OptiPlex GL Plus, OptiPlex GM Plus, OptiPlex GMT Plus, OptiPlex GN Plus, OptiPlex GS, OptiPlex GS Plus, OptiPlex GX1, OptiPlex GX100, OptiPlex GX110, OptiPlex GX115, OptiPlex GX150, OptiPlex GX1p, OptiPlex GX200, OptiPlex GX240, OptiPlex GX260, OptiPlex GX260n, OptiPlex GX270, OptiPlex GX270n, OptiPlex GX280, OptiPlex GX300, OptiPlex GX400, OptiPlex GX50, OptiPlex GX520, OptiPlex GX60, OptiPlex GX60n, OptiPlex GX620, OptiPlex GXA, OptiPlex Gxi, OptiPlex GXL, OptiPlex GXM, OptiPlex GXMT, OptiPlex GXPRO, OptiPlex HUB, OptiPlex L60, OptiPlex N, OptiPlex NX, OptiPlex NX1, OptiPlex SX260, OptiPlex SX270, OptiPlex SX270N, OptiPlex SX280, OptiPlex VDI Blaster Dell Edition, OptiPlex XE, OptiPlex XE2, OptiPlex XE3, OptiPlex XL5, OptiPlex XM5, OptiPlex XMT5, Vostro 3015, Vostro 3052, Vostro 3055, Vostro 200, Vostro 220, Vostro 220s, Vostro 3340, Vostro 230, Vostro 230s, Vostro 5450, Vostro 5460 AIO, Vostro 260, Vostro 260g, Vostro 260s, Vostro 270, Vostro 270g, Vostro 270s, Vostro 3070, Vostro 320, Vostro 3250, Vostro 3252, Vostro 3267, Vostro 3268, Vostro 330, Vostro 3470, Vostro 3471, Vostro 360, Vostro 3650, Vostro 3653, Vostro 3660 Desktop, Vostro 3667 Desktop, Vostro 3668, Vostro 3669 Desktop, Vostro 3670, Vostro 3671, Vostro 3681, Vostro 3800, Vostro 3881, Vostro 3888, Vostro 3900, Vostro 3900G Mini Tower, Vostro 3901, Vostro 3902, Vostro 3905, Vostro 400, Vostro 410, Vostro 420, Vostro 430, Vostro 460, Vostro 470, Vostro 5090, Vostro 5880, Vostro A100, Vostro A180, Inspiron 3043, Inspiron 3048, Inspiron 3052, Inspiron 3059, Inspiron 20 3064, Inspiron 3263, Inspiron 3264 AIO, Inspiron 3265, Inspiron 3275, Inspiron 3277, Inspiron 3280 AIO, Inspiron 5348, Inspiron 2350, Inspiron 3452 AIO, Inspiron 3455, Inspiron 3459, Inspiron 24 3464, Inspiron 3475, Inspiron 3477, Inspiron 3480 AIO, Inspiron 5400 AIO, Inspiron 5401 AIO, Inspiron 24 5459 AIO, Inspiron 24 5475, Inspiron 5477, Inspiron 24 5488, Inspiron 5490 AIO, Inspiron 5491 AIO, Inspiron 7459, Inspiron 7700 AIO, Inspiron 27 7775, Inspiron 7777, Inspiron 7790 AIO, Inspiron 3045, Inspiron 3050, Inspiron 3250, Inspiron 3252, Inspiron 3268, Inspiron 3470, Inspiron 3471, Inspiron 3472, Inspiron 3646, Inspiron 3647, Inspiron 3650, Inspiron 3655, Inspiron 3656, Inspiron 3662, Inspiron 3668, Inspiron 3670, Inspiron 3671, Inspiron 3847, Inspiron 3880, Inspiron 3881, Inspiron 518, Inspiron 519, Inspiron 530, Inspiron 530s, Inspiron 531, Inspiron 531s, Inspiron 535, Inspiron 535s, Inspiron 537, Inspiron 537s, Inspiron 545, Inspiron 545s, Inspiron 546, Inspiron 546s, Inspiron 560, Inspiron 560s, Inspiron 5675, Inspiron 5676, Inspiron 5680, Inspiron 570, Inspiron 580, Inspiron 580s, Inspiron 620, Inspiron 620s, Inspiron 660, Inspiron 660s, Inspiron One 19, Inspiron One 19 Touch, Inspiron One 2020, Inspiron One 2205, Inspiron One 2330, Inspiron One 2305, Inspiron One 2310, Inspiron One 2320, Inspiron Zino 300, Inspiron Zino HD 400, Inspiron Zino HD 410, Chromebook 11, Chromebook 3100 2-in-1, Chromebook 3100, Chromebook 3120, Chromebook 11 3180, Chromebook 11 3189, Chromebook 5190 2-in-1, Chromebook 5190 Education, Chromebook 13 3380, Chromebook 7310, Chromebook 3400, Inspiron Chromebook 11 3181, Inspiron Chromebook 11 3181 2-in-1, Inspiron Chromebook 7486, Latitude 5300 2-in-1 Chromebook Enterprise, Latitude 5400 Chromebook Enterprise, XPS/Dimension XPS Gen 2, XPS/Dimension XPS Gen 3, XPS/Dimension XPS Gen 4, XPS/Dimension XPS Gen 5, XPS/Dimension XPS, XPS 18 1810, XPS 18 1820, XPS 200, XPS 210, XPS One 2720, XPS 27 7760, XPS 400/Dimension 9150, XPS 410, XPS 420, XPS 430, XPS 625, XPS 630i, XPS 700 Jet Black, XPS 710, XPS 710 H2C, XPS 720, XPS 720 H2C, XPS 730, XPS 730 H2C, XPS 730x, XPS 730x H2C, XPS 8300, XPS 8500, XPS 8700, XPS 8900, XPS 8910, XPS 8920, XPS 8930, XPS 8940, XPS 600, XPS One 20, XPS One 24, XPS One 2710, Alienware Alpha & Alienware Steam Machine, Alienware Area 51, Alienware Area-51 ALX, Alienware Area-51 R2, Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7, Alienware Aurora, Alienware Aurora ALX, Alienware Aurora Ryzen Edition R10, Alienware Aurora R11, Alienware Aurora R2, Alienware Aurora R3, Alienware Aurora R4, Alienware Aurora R5, Alienware Aurora R6, Alienware Aurora R7, Alienware Aurora R8, Alienware Aurora R9, Alienware Alpha R2 & Alienware Steam Machine R2, Alienware X51, Alienware X51 R2, Alienware X51 R3, Dell G3 15 3500, Dell G3 3579, Dell G3 15 3590, Dell G5 15 5500, Dell G5 SE 5505, Dell G5 15 5587, Dell G5 15 5590, Dell G7 15 7500, Dell G7 15 7588, Dell G7 15 7590, Dell G3 3779, Dell G7 17 7700, Dell G7 17 7790, XPS 11 9P33, XPS 12 9250, XPS 12 9Q33, XPS 12 9Q23, XPS 13 7390 2-in-1, XPS 13 7390, XPS 13 9300, XPS 13 9310 2-in-1, XPS 13 9310, XPS 13 9333, XPS 13 9343, XPS 13 9350, XPS 13 9360, XPS 13 9365 2-in-1, XPS 13 9370, XPS 13 9380, XPS 13 L321X, XPS 13 L322X, XPS 14 L401X, XPS 14 L421X, XPS 15 L501X, XPS 15 7590, XPS 15 9500, XPS 15 9530, XPS 15 9550, XPS 15 9560, XPS 15 9570, XPS 15 9575 2-in-1, XPS 15 L521X, XPS 15Z L511Z, XPS 17 L701X, XPS 17 9700, XPS 14Z L412Z, XPS 15 L502X, XPS 17 L702X, XPS M1210, XPS M1330, XPS M140, XPS M1530, XPS M170, XPS M1710, XPS M1730, XPS M2010, Vostro 1000, Vostro 1011, Vostro 1014, Vostro 1015, Vostro 1088, Vostro 1200, Vostro 1220, Vostro 5300, Vostro 5301, Vostro 5370, Vostro 5390, Vostro 5391, Vostro 1310, Vostro 1320, Vostro 3400, Vostro 3401, Vostro 3405, Vostro 3445, Vostro 3446, Vostro 14 3449, Vostro 3458, Vostro 3459, Vostro 14 3468, Vostro 3478, Vostro 3480, Vostro 3481, Vostro 3490, Vostro 3491, Vostro 5401, Vostro 5402, Vostro 5459, Vostro 14 5468, Vostro 5471, Vostro 5480, Vostro 5481, Vostro 5490, Vostro 1400, Vostro 1440, Vostro 1450, Vostro 3500, Vostro 3501, Vostro 15 3549, Vostro 3558, Vostro 3559, Vostro 15 3562, Vostro 15 3568, Vostro 3572, Vostro 3578, Vostro 3580, Vostro 3581, Vostro 3582, Vostro 3583, Vostro 3584, Vostro 3590, Vostro 3591, Vostro 5501, Vostro 5502, Vostro 15 5568, Vostro 5581, Vostro 5590, Vostro 7500, Vostro 15 7570, Vostro 15 7580, Vostro 7590, Vostro 1500, Vostro 1510, Vostro 1520, Vostro 1540, Vostro 1550, Vostro 1700, Vostro 1710, Vostro 1720, Vostro 2420, Vostro 2421, Vostro 2510, Vostro 2520, Vostro 2521, Vostro 3300, Vostro 3350, Vostro 3360, Vostro 3400 (End of Life), Vostro 3450, Vostro 3460, Vostro 3500 (End of Life), Vostro 3546, Vostro 3550, Vostro 3555, Vostro 3560, Vostro 3561, Vostro 15 3565, Vostro 3700, Vostro 3750, Vostro 500, Vostro 5460, Vostro 5470, Vostro 5560, Vostro A840, Vostro A860, Vostro A90, Vostro V13, Vostro V130, Vostro V131, Alienware 13, Alienware 13 R3, Alienware 13 R2, Alienware 14, Alienware 15, Alienware 15 R3, Alienware 15 R2, Alienware 15 R4, Alienware 17, Alienware Area-51m, Alienware 17 R4, Alienware 17 R2, Alienware 17 R3, Alienware 17 R5, Alienware 18, Alienware Area-51m R2, Alienware M11x, Alienware M11x R2, Alienware M11x R3, Alienware M14x, Alienware M14x R2, Alienware m15, Alienware m15 R2, Alienware m15 R3, Alienware m15 R4, Alienware M15x, Alienware m17, Alienware m17 R2, Alienware m17 R3, Alienware m17 R4, Alienware M17x, Alienware M17x R2, Alienware M17x R3, Alienware M17x R4, Alienware M18x, Alienware M18x R2, Inspiron 1000, Inspiron 3137, Inspiron 3138, Inspiron 3147, Inspiron 3148, Inspiron 3152 2-in-1, Inspiron 3153 2-in-1, Inspiron 3157 2-in-1, Inspiron 3158 2-in-1, Inspiron 11 3162/3164, Inspiron 11 3168, Inspiron 11 3169, Inspiron 11 3179, Inspiron 11 3180, Inspiron 11 3185 2-in-1, Inspiron 3195 2-in-1, Inspiron 1100, Inspiron 10z 1120, Inspiron 11z 1121, Inspiron 1150, Inspiron 11z 1110, Inspiron 11z 1120, Inspiron 5280 2-in-1, Inspiron 1200, Inspiron 1210, Inspiron 13 N3010, Inspiron 5300, Inspiron 5301, Inspiron 13 5368 2-in-1, Inspiron 5370, Inspiron 13 5378 2-in-1, Inspiron 13 5379 2-in-1, Inspiron 5390, Inspiron 5391, Inspiron 7300 2-in-1, Inspiron 7300, Inspiron 7306 2-in-1, Inspiron 7347, Inspiron 7348 2-in-1, Inspiron 7352, Inspiron 7353 2-in-1, Inspiron 7359 2-in-1, Inspiron 13 7368 2-in-1, Inspiron 7370, Inspiron 7373 2-in-1, Inspiron 13 7375 2-in-1, Inspiron 13 7378 2-in-1, Inspiron 7380, Inspiron 7386 2-in-1, Inspiron 7390 2-in-1, Inspiron 7391 2-in-1, Inspiron 7391, Inspiron 1300, Inspiron 1318, Inspiron 1320, Inspiron 13 1370, Inspiron 13z N301z, Inspiron 13z 5323, Inspiron 14 1440, Inspiron 3420, Inspiron 3421, Inspiron 3437, Inspiron 3441, Inspiron 3442, Inspiron 3443, Inspiron 3451, Inspiron 3452, Inspiron 3458, Inspiron 14 3459, Inspiron 14 3462, Inspiron 14 3465, Inspiron 14 3467, Inspiron 14 3468, Inspiron 14 3473, Inspiron 14 3476, Inspiron 3480, Inspiron 3481, Inspiron 3482, Inspiron 3490, Inspiron 3493, Inspiron 5400 2-in-1, Inspiron 5401/5408, Inspiron 5402/5409, Inspiron 5405, Inspiron 5406 2-in-1, Inspiron 5439, Inspiron 5442, Inspiron 14 5443, Inspiron 5445, Inspiron 5447, Inspiron 5448, Inspiron 5451, Inspiron 5452, Inspiron 5455, Inspiron 5457, Inspiron 5458, Inspiron 5459, Inspiron 14 5468, Inspiron 5480, Inspiron 5481 2-in-1, Inspiron 5482 2-in-1, Inspiron 14 5485 2-in-1, Inspiron 14 5485, Inspiron 5488, Inspiron 5490, Inspiron 5491 2-in-1, Inspiron 5493, Inspiron 5494, Inspiron 5498, Inspiron 7400, Inspiron 7405 2-in-1, Inspiron 7437, Inspiron 14 7447, Inspiron 14 7460, Inspiron 14 Gaming 7466, Inspiron 14 Gaming 7467, Inspiron 7472, Inspiron 7490, Inspiron 14 M4010, Inspiron 14 M4040, Inspiron 14 N4020, Inspiron 14 N4050, Inspiron 14 N4030, Inspiron 14 (N4120), Inspiron 1410, Inspiron 1420, Inspiron 1425, Inspiron 1427, Inspiron 1428, Inspiron 1440, Inspiron 1464, Inspiron 14R N4010, Inspiron 14R 5420, Inspiron 14R 5421, Inspiron 14R 5437, Inspiron 14R N4110, Inspiron 14R SE 7420, Inspiron 14z 1470, Inspiron 14z 5423, Inspiron 3501, Inspiron 3502, Inspiron 3505, Inspiron 3520, Inspiron 3521, Inspiron 3531, Inspiron 3537, Inspiron 3541, Inspiron 3542, Inspiron 3543, Inspiron 3551, Inspiron 3552, Inspiron 15 3555, Inspiron 3558, Inspiron 15 3559, Inspiron 15 3565, Inspiron 15 3567, Inspiron 15 3568, Inspiron 15 3573, Inspiron 15 3576, Inspiron 3580, Inspiron 3581, Inspiron 3582, Inspiron 3583, Inspiron 3584, Inspiron 3585, Inspiron 3590, Inspiron 3593, Inspiron 3595, Inspiron 5501/5508, Inspiron 5502/5509, Inspiron 5505, Inspiron 5542, Inspiron 5543, Inspiron 5545, Inspiron 5547, Inspiron 5548, Inspiron 5551, Inspiron 5552, Inspiron 5555, Inspiron 5557, Inspiron 5558, Inspiron 5559, Inspiron 15 5565, Inspiron 15 5566, Inspiron 15 5567, Inspiron 15 5568 2-in-1, Inspiron 5570, Inspiron 5575, Inspiron 15 Gaming 5576, Inspiron 15 Gaming 5577, Inspiron 15 5578 2-in-1, Inspiron 15 5579 2-in-1, Inspiron 5580, Inspiron 15 5582 2-in-1, Inspiron 15 5583, Inspiron 15 5584, Inspiron 15 5585, Inspiron 5590, Inspiron 5591 2-in-1, Inspiron 5593, Inspiron 5594, Inspiron 5598, Inspiron 7500 2-in-1 Black, Inspiron 7500 2-in-1 Silver, Inspiron 7500, Inspiron 7501, Inspiron 7506 2-in-1, Inspiron 7537, Inspiron 7547, Inspiron 7548, Inspiron 7557, Inspiron 7558, Inspiron 15 7559, Inspiron 15 7560, Inspiron 15 Gaming 7566, Inspiron 15 Gaming 7567, Inspiron 7568 2-in-1, Inspiron 15 7569 2-in-1, Inspiron 7570, Inspiron 15 7572, Inspiron 7573 2-in-1, Inspiron 15 Gaming 7577, Inspiron 15 7579 2-in-1, Inspiron 7580, Inspiron 7586 2-in-1, Inspiron 7590 2-in-1, Inspiron 7590, Inspiron 7591 2-in-1, Inspiron 7591, Inspiron M5040, Inspiron 15 N5010, Inspiron 15 N5040, Inspiron 15 N5050, Inspiron 15 M5010, Inspiron 15 M5030, Inspiron 15 N5030, Inspiron 1501, Inspiron 1520, Inspiron 1521, Inspiron 1525, Inspiron 1526, Inspiron 1545, Inspiron 1546, Inspiron 15 1564, Inspiron 15R 5520, Inspiron 15R 5521, Inspiron 15R 5537, Inspiron 15R N5110, Inspiron 15R SE 7520, Inspiron 15z 1570, Inspiron 15z 5523, Inspiron 3721, Inspiron 3737, Inspiron 3780, Inspiron 3781, Inspiron 3782, Inspiron 3785, Inspiron 3790, Inspiron 3793, Inspiron 5748, Inspiron 5749, Inspiron 5755, Inspiron 5758, Inspiron 5759, Inspiron 17 5765, Inspiron 17 5767, Inspiron 5770, Inspiron 5775, Inspiron 7706 2-in-1, Inspiron 7737, Inspiron 7746, Inspiron 17 7773 2-in-1, Inspiron 17 7778 2-in-1, Inspiron 17 7779 2-in-1, Inspiron 7786 2-in-1, Inspiron 7791 2-in-1, Inspiron 17 N7010, Inspiron 1720, Inspiron 1721, Inspiron 1750, Inspiron 1764, Inspiron 17R 5720, Inspiron 17R 5721, Inspiron 17R 5737, Inspiron 17R N7110, Inspiron 17R SE 7720, Inspiron 2000, Inspiron 2100, Inspiron 2200, Inspiron 2500, Inspiron 2600, Inspiron 2650, Inspiron 3000, Inspiron 300m, Inspiron 3135, Inspiron 3200, Inspiron 3500, Inspiron 3700, Inspiron 3800, Inspiron 4000, Inspiron 4100, Inspiron 4150, Inspiron 5000, Inspiron 5000e, Inspiron 500m, Inspiron 5100, Inspiron 510m, Inspiron 5150, Inspiron 5160, Inspiron 5425, Inspiron 6000, Inspiron 600m, Inspiron 630m, Inspiron 6400, Inspiron 640M, Inspiron 7000, Inspiron 700M, Inspiron 710M, Inspiron 7500 (End of Life), Inspiron 8000, Inspiron 8100, Inspiron 8200, Inspiron 8500, Inspiron 8600, Inspiron 8600c, Inspiron 9100, Inspiron 9200, Inspiron 9300, Inspiron 9400, Inspiron B120, Inspiron B130, Inspiron Chromebook 11 3181, Inspiron Chromebook 11 3181 2-in-1, Inspiron Chromebook 7486, Inspiron Mini Duo 1090, Inspiron E1405, Inspiron E1505, Inspiron E1705, Inspiron 1122 M102z, Inspiron M301Z, Inspiron M411R, Inspiron M421R, Inspiron M431R, Inspiron M501R, Inspiron M511R, Inspiron M521R, Inspiron M531R, Inspiron M731R, Inspiron Mini 10 1010, Inspiron Mini 10 1012, Inspiron Mini 10v 1018, Inspiron Mini 10v 1011, Inspiron Mini 12 1210, Inspiron Mini 9 910, Inspiron 13z N311z, Inspiron 14z N411z, Inspiron X200, Inspiron XPS, Inspiron XPS Gen 2, Latitude 10e ST2E, Latitude 10, Latitude 100L, Latitude 3120, Latitude 3180, Latitude 3189, Latitude 3190 2-in-1, Latitude 3190, Latitude 110L, Latitude 5280/5288, Latitude 5285 2-in-1, Latitude 5289 2-in-1, Latitude 5290 2-in-1, Latitude 5290, Latitude 7200 2-in-1, Latitude 7210 2-in-1, Latitude 7214 Rugged Extreme, Latitude 7280, Latitude 7285 2-in-1, Latitude 7290, Latitude 120L, Latitude 13, Latitude 3300, Latitude 3301, Latitude 3310 2-in-1, Latitude 3310, Latitude 13 3379 2-in-1, Latitude 13 3380, Latitude 3390 2-in-1, Latitude 5300 2-in-1 Chromebook Enterprise, Latitude 5300 2-in-1, Latitude 5300, Latitude 5310 2-in-1, Latitude 5310, Latitude 5320, Latitude 7300, Latitude 7310, Latitude 7320, Latitude 7350 2-in-1, Latitude 7370, Latitude 7380, Latitude 7389 2-in-1, Latitude 7390 2-in-1, Latitude 7390, Latitude 131L, Latitude 3400, Latitude 3410, Dell Latitude 3480/3488, Latitude 3490, Latitude 5400 Chromebook Enterprise, Latitude 5400, Latitude 5401, Latitude 5410, Latitude 5411, Latitude 5414 Rugged, Latitude 5420 Rugged, Latitude 5424 Rugged, Latitude 5480/5488, Latitude 5490, Latitude 5491, Latitude 5495, Latitude 7400 2-in-1, Latitude 7400, Latitude 7410 Chromebook Enterprise, Latitude 7410, Latitude 7414 Rugged, Latitude 7420, Latitude 7424 Rugged Extreme, Latitude 7480, Latitude 7490, Latitude 9410, Latitude 3500, Latitude 3510, Dell Latitude 3580/3588, Latitude 3590, Latitude 5500, Latitude 5501, Latitude 5510, Latitude 5511, Latitude 5520, Latitude 5580, Latitude 5590, Latitude 5591, Latitude 7520, Latitude 9510, Latitude 2100, Latitude 2110, Latitude 2120, Latitude 3150, Latitude 3160, Latitude 3330, Latitude 3340, Latitude 3350, Latitude 3440, Latitude 3450, Latitude 3460, Latitude 3470, Latitude 3540, Latitude 3550, Latitude 3560, Latitude 3570, Latitude 5175 2-in-1, Latitude 5179 2-in-1, Latitude 5404 Rugged, Latitude 5420, Latitude 6430u, Latitude 7204 Rugged, Latitude 7275, Latitude 7404 Rugged, Latitude C400, Latitude C500, Latitude C510, Latitude C540, Latitude C600, Latitude C610, Latitude C640, Latitude C800, Latitude C810, Latitude C840, C/Dock Expansion Station, C/Dock II Expansion Station, Latitude CP, Latitude Cpi, Latitude CPi A, Latitude CPi R, C/Port APR, C/Port II APR, Latitude CPt, Latitude CPt S, Latitude CPt V, Latitude CPx H, Latitude CPx J, Latitude CS R, Latitude CSx H, Latitude D400, Latitude D410, Latitude D420, Latitude D430, Latitude D500, Latitude D505, Latitude D510, Latitude D520, Latitude D530, Latitude D531, Latitude D600, Latitude D610, Latitude D620, Latitude D620 ATG, Latitude D630, Latitude D630 ATG, Latitude D630 XFR, Latitude D630C, Latitude D631, Latitude D800, Latitude D810, Latitude D820, Latitude D830, Latitude E4200, Latitude E4300, Latitude E4310, Latitude E5250/5250, Latitude E5270, Latitude E5400, Latitude E5410, Latitude E5420, Latitude E5420M, Latitude E5430, Latitude E5440, Latitude E5450/5450, Latitude E5470, Latitude E5500, Latitude E5510, Latitude E5520, Latitude E5520M, Latitude E5530, Latitude E5540, Latitude E5550/5550, Latitude E5570, Latitude E6220, Latitude E6230, Latitude E6320, Latitude E6330, Latitude E6400, Latitude E6400 ATG, Latitude E6400 XFR, Latitude E6410, Latitude E6410 ATG, Latitude E6420, Latitude E6420 ATG, Latitude E6420 XFR, Latitude E6430, Latitude E6430 ATG, Latitude E6430s, Latitude E6440, Latitude E6500, Latitude E6510, Latitude E6520, Latitude E6530, Latitude E6540, Latitude E7240 Ultrabook, Latitude E7250/7250, Latitude E7270, Latitude E7440, Latitude E7450, Latitude E7470, Latitude L400, Latitude LM, Latitude LS, Latitude LT, Latitude LX 4 D, Latitude LX 4 DT, Latitude LX 4100D T, Latitude MMC, Latitude ST, Latitude SX 4, Latitude V700, Latitude V710, Latitude V740, Latitude X1, Latitude X200, Latitude X300, Latitude XP4, Latitude Xpi, Latitude Xpi CD, Latitude Xpi CD MMX, Latitude XT, Latitude XT2, Latitude XT2 XFR, Latitude XT3, Latitude Z, Latitude E7270 mobile thin client, Latitude 3460 mobile thin client, Latitude 3480 mobile thin client, Latitude 5280 mobile thin client, Dell G5 5000, Dell G5 5090, Dell Canvas 27, FX100 Remote Access Device, Precision 210, Precision 220, Precision 3240 Compact, Precision 330, Precision 340, Precision 3430 Small Form Factor, Precision 3431, Precision 3440 Small Form Factor, Precision 350, Precision 360, Precision 3630 Tower, Precision 3640 Tower, Precision 370, Precision 380, Precision 390, Precision 3930 Rack, Precision 400, Precision 410, Precision 420, Precision 450, Precision 470, Precision 490, Precision 530, Precision 5720 AIO, Precision 5820 Tower, Precision 610, Precision 620, Precision 650, Precision 670, Precision 690, Precision 7820 Tower, Precision 7920 Tower, Precision 7920 Rack, Precision R5400, Precision R5500, Precision R7610, Precision Rack 7910, Precision T1500, Precision T1600, Precision T1650, Precision T1700, Precision T3400, Dell Precision Tower 3420, Precision T3500, Precision T3600, Precision T3610, Dell Precision Tower 3620, Precision T5400, Precision T5500, Precision T5600, Precision T5610, Precision Tower 5810, Precision T7400, Precision T7500, Precision T7600, Precision T7610, Dell Precision Tower 7810, Precision Tower 7910, Dell Hybrid Client, Wyse 1010 zero client, Latitude E7270 mobile thin client, Latitude 3460 mobile thin client, Wyse 3010 Thin Clients/T10/T50/T00X, Wyse 3020 Thin / Zero Client, Wyse 3030 Thin Client, Wyse 3030 LT Thin Client, Wyse 3040 Thin Client, Latitude 3480 mobile thin client, Wyse 5010 Thin Clients / D10D/D10DP/D90D7, Wyse 5020 Thin Client, Wyse 5040 AIO Thin Client, Wyse 5050 All-In-One, Wyse 5060 Thin Client, Wyse 5070 Thin Client, Latitude 5280 mobile thin client, Wyse 5470 All-In-One, Wyse 5470, Wyse 7020 Thin Client, Wyse 7030 PCoIP zero client, Wyse 7040 Thin Client, Wyse C Class, Wyse Cloud Client Manager/Edge Device Manager, Wyse Cloud Connect, Wyse Converter for PCs, Wyse 5010 Zero Client (Citrix) / D00DX, Wyse 1000 Series (wyse-e-class), Wyse 5030 Zero Client (VMWare) / P25, Wyse PC Extender, Wyse R Class, Wyse S Class, Wyse TCX Suite, Wyse ThinOS, Wyse V Class, Wyse Device Manager, Wyse Management Suite, Wyse X Class, Wyse ThinOS Lite (Xenith), Wyse 7010 Thin Client / Z90D7

Last Published Date

19 Jan 2021

Version

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Solution

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