Latitude 3490 Hinge Caps Comes Loose and Falls Off

Summary: This article provides information about how the hinge cap comes loose on Latitude 3490 and to reseat it.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The hinge caps on Latitude 3490 come loose when pressure is applied and may fall off.

SLN320016_en_US__1SLN320016-1

Cause

Applying pressure on the hinges releases the hinge cap while moving your Latitude 3490. Once the hinge cap is released:

  • The hinge cap may come loose when closing the lid [3]
  • The hinge cap may fall off
  • The hinge cap may get damaged
  • Exposes the hinge inside [4]
SLN320016_en_US__2I_Latitude-3490-Hinge-cap_CH_v1

Resolution

You can reseat the hinge caps.

SLN320016_en_US__3I_Latitude-3490-Hinge-cap-reseat_CH_v1
Note: This is not a quality issue. The hinge cap of Latitude 3490 is designed for ease of service, and releases when pressure is applied.

Affected Products

Latitude 3490
Article Properties
Article Number: 000132295
Article Type: Solution
Last Modified: 29 Aug 2024
Version:  5
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