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Connect to a Bluetooth Device From Your Dell Computer in Windows 8(8.1)

Summary: Refer to the information on pairing a Dell Bluetooth® enabled computer to a external Bluetooth device in Windows 8(8.1), in addition providing basic troubleshooting assistance.

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Article Content


Symptoms

Table of Contents:

  1. Pair to a Bluetooth Device (new and re-pair)
  2. Additional Troubleshooting for When the Dell Bluetooth Adapter Did Not Pair
 
This article is intended to walk you through pairing a Dell™ Bluetooth® enabled computer to a external Bluetooth device in addition to providing basic troubleshooting assistance.

For other versions of Windows, refer to Dell Knowledge Base article, Fix, connect to and learn about Bluetooth.

1. Pair to a Bluetooth Device (new and re-pair)

  1. On the Desktop screen, click the Show hidden icons arrow to show any hidden icons (located in the lower-right corner of the screen).
     
  2. Locate the Bluetooth icon SLN129897_en_US__1bluetooth icon-small . Compare the status to Table 1.
     
      Bluetooth Icon     Status
    SLN129897_en_US__2Bluetooth enabled Enabled - The Bluetooth adapter is ready to pair with another Bluetooth device.
    SLN129897_en_US__3Bluetooth connected
    Connected - The Bluetooth adapter is already connected to a Bluetooth device (if the desired device is not the one its connected to, it will have to be re-paired).
    SLN129897_en_US__4Bluetooth disabled Disabled - The wireless switch is off. For information on how to turn the wireless switch on refer to the
    Online User's Guide.
    None When no icon shows the Bluetooth driver needs to be installed, refer to Dell Knowledge Base Article:
    How to Download and Install Dell Drivers
    Table 1: Bluetooth status
     
  3. Make sure the following conditions have been met:
    • Fresh batteries are installed in the other Bluetooth device.
    • The Dell Wireless Bluetooth adapter is installed in the computer.
    • The latest driver for the Bluetooth adapter is installed, if unsure refer to Dell Knowledge Base Article: How to Download and Install Dell Drivers
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.
     
  4. Right-click the Bluetooth icon SLN129897_en_US__1bluetooth icon-small in the lower-right corner of the computer screen.
     
  5. Click Add a Bluetooth Device.
     
  6. Put the Bluetooth device in discovery mode. Discovery mode allows the device to be found by your computer and is usually, but not always indicated by a blinking blue LED on the device (refer to your Bluetooth device owner's manual for additional instructions).

    For a Dell branded Bluetooth device, click below to learn how to put it in discovery mode. Then proceed to step 7.
       
    Put the Dell Bluetooth Keyboard in Discovery Mode
    1. Starting with the Bluetooth device off, press the power switch located on the bottom of the keyboard.
    2. Find and press the button located underneath the keyboard on the upper-left side.
      The Bluetooth LED on the top of the keyboard blinks when it is in discovery mode and is off when the keyboard is not in discovery mode.

    Put the Dell Bluetooth Mouse in Discovery mode
    1. Starting with the Bluetooth device off, press the power switch located on the bottom of the mouse.
    2. Find and press the button located on the bottom of the mouse in the upper-right corner.
      The Bluetooth LED on the top of the mouse blinks when in discovery mode and is off when not in discovery mode.

    Put the Dell Travel Mouse in Discovery mode
    1. Starting with the Bluetooth device off, press the power switch located on the bottom of the mouse.
    2. Find and press the connect button located underneath the keyboard on the upper-left side.
      The Bluetooth LED on the top of the mouse blinks when it is in discovery mode and is off when not in discovery mode.

    Put the BH200 Bluetooth Stereo Headset in Discovery mode
    1. Starting with the Bluetooth device off, press the power switch located on the headset.
    2. Press and hold the play/pause center button on the right ear piece until the blue LED starts blinking. This usually takes about 8 seconds.

    Put the Dell AD211 Bluetooth Portable Speaker in Discovery mode
    1. Starting with the Bluetooth device off, press the power button located on the end of the speaker.
    2. Find and press the Bluetooth button located below the power button for two seconds.
      The Bluetooth LED will blink white to indicate that the device is in discovery mode.

    Put the Dell WM713 Wireless Touch Mouse in Discovery mode
    1. Press the power button for two seconds.
      The power-status light blinks blue to indicate that the device is in discovery mode.

  7. Click to highlight the the desired device, then click Next.
     
  8. You may be requested to input the passkey found in the documentation of your Bluetooth device, if so input the passkey, then click Next.
     
  9. The wizard pairs the two devices together and completes, click Close.
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2. Additional Troubleshooting for When the Dell Bluetooth Adapter Did Not Pair

Click the link below for additional troubleshooting steps for when the Dell Bluetooth adapter did not pair.
The Dell Bluetooth Adapter Did Not Pair

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Cause

No Cause information.

Resolution

No Resolution information.

Article Properties


Affected Product

Home & Office Networking

Last Published Date

21 Jul 2021

Version

5

Article Type

Solution

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