Dell Endpoint Security Suite Enterprise ConnectWise Automate Configuration
Summary: ConnectWise Automate is a remote management and monitoring tool which can be configured to view details from anti-malware solutions.
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Symptoms
Note:
- As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This article is no longer updated by Dell. For more information, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
Affected Products:
- Dell Endpoint Security Suite Enterprise
Affected Platforms:
- Windows
Cause
Not Applicable
Resolution
The following settings are required to be implemented when using Dell Endpoint Security Suite Enterprise:
- Program Location:
{%-HKLM\SOFTWARE\Cylance\Desktop:Path-%}cylancesvc.exe - Definition Location:
%ProgramData%\Cylance\Desktop\chp.db - Update Command:
{%-HKLM\SOFTWARE\Cylance\Desktop:Path-%}cyupdate.exe - AP Process (Service):
cylancesvc
To contact support, reference Dell Data Security International Support Phone Numbers.
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Affected Products
Dell Endpoint Security Suite EnterpriseArticle Properties
Article Number: 000156399
Article Type: Solution
Last Modified: 23 Jul 2024
Version: 9
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