vProxy: Unable to select a device from the client's 'backup target disks' attribute. All backup target disks for client 'vcenter.lab.local' are either not available or not mounted
Summary: vProxy VM (SQL) Application Consistent Backup fails with error "Unable to process VM 'SQL01.lab.local': Unable to select a device from the client's 'backup target disks' attribute. All backup target disks for client 'vcenter.lab.local' are either not available or not mounted" ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
The NetWorker VMware Protection integration is configured with the vProxy Appliance. The Microsoft VM App Agent for SQL Server application-consistent protection was configured using the Advanced Application Consistency backup action option.
Figure 1: VM backup action configuration settings for SQL server protection.
The backup action fails to complete successfully:
Figure 1: VM backup action configuration settings for SQL server protection.
MM/DD/YYYY HH:MM:SS Action backup vmware-vproxy 'Backup' has initialized as 'vproxysave job' with job id 1984042
MM/DD/YYYY HH:MM:SS Calling the nsrvim program to collect the inventory data.
MM/DD/YYYY HH:MM:SS Setting default timeout 1800.
MM/DD/YYYY HH:MM:SS Using a timeout of 1800 seconds for the nsrvim request. Minimum timeout is 360 seconds. Maximum timeout is 3600 seconds.
MM/DD/YYYY HH:MM:SS Total number of static VM's selected: 1.
MM/DD/YYYY HH:MM:SS Total number of merged VM's obtained from static and dynamic association: 1.
MM/DD/YYYY HH:MM:SS Unable to process VM 'SQL01.lab.local': Unable to select a device from the client's 'backup target disks' attribute. All backup target disks for client 'vcenter.lab.local' are either not available or not mounted
MM/DD/YYYY HH:MM:SS SQL01.lab.local: Backup failed.
MM/DD/YYYY HH:MM:SS Final Summary of VMs:
MM/DD/YYYY HH:MM:SS 0 canceled backups
6MM/DD/YYYY HH:MM:SS 1 failed backups
Cause
The "SQL Server VSS Writer" service is not running on the target SQL virtual machine.
Resolution
Start the "SQL Server VSS Writer" service on the target SQL virtual machine.
Article Properties
Article Number: 000166559
Article Type: Solution
Last Modified: 03 Nov 2023
Version: 3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.