Alienware 13 R3 and 15 R3 LED by the Integrated Camera Keeps Blinking

Summary: Your Alienware 15 R3 and 13 R3 support Tobii EyeX Lite, this app uses the system's IR Camera to track your eyes and activate features including dim your screen, turn off your display or send your system to stand by if your presence is not detected. ...

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Symptoms

SLN303806_en_US__1iC_aw_alienhead_mr_v1 Description  

There is an LED next to the IR Camera that will start blinking if no presence is detected or if you are more than 2.5 ft away from the computer.
   

Supported Systems:

 
  Alienware 13 R3   Alienware 15 R3
 

Cause

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Resolution

This is an expected behavior of the system, if you would like to turn of the IR LED you must disable the Tobii Eye Tracking app.

How to disable the IR Camera LED?

  1. Turn On the system and boot into Windows

  2. Double-Click The Tobii icon in the system tray at the lower right-hand side of the screen

  3. At the Tobii app click on, the On/Off button to turn the eye tracking off

SLN303806_en_US__2I_aw_tobiieyexlite_off_mr_v2

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Affected Products

Alienware 15 R3

Products

Alienware 13 R3
Article Properties
Article Number: 000178459
Article Type: Solution
Last Modified: 19 Apr 2025
Version:  7
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