RecoverPoint for VMs - 11%~12%에서 5.3으로 업그레이드 실패

Summary: RecoverPoint for Virtual Machines 버전 5.3으로의 업그레이드가 11%~12%에서 실패합니다. RPA1은 5.3으로 업그레이드되었지만 아무 설정도 없이 클러스터에서 분리됩니다. 리포지토리는 아직 업그레이드되지 않았습니다.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

제어 및 설치 로그에는 아래 어설션이 표시됩니다.

2020/10/08 14:53:14.525 - #2 - 12686/11893 - AssertLCPrinter: printing LC contents for assert with topic=VCPersistentState, msg=Assertion failed: !hasRegisterVMParams(a_key) Line 1167 File VCPersistentState_DG.cc PID: 11893 Info: (vcUuid=(uuid=cadcb522-1e33-45cf-8ba6-90129a915ed2),uuid=e4276c9a-daa2-ffa1-c4f1-59d19102f99c) already in m_registerVMParamsMap in VCPersistentState

2020/10/08 14:53:14.525 - #2 - 12686/11893 - AssertLCPrinter: finished dumping LC

2020/10/08 14:53:14.525 - #0 - 12686/11893 - VCPersistentState: errno=0 Assertion failed: !hasRegisterVMParams(a_key) Line 1167 File VCPersistentState_DG.cc PID: 11893 Info: (vcUuid=(uuid=cadcb522-1e33-45cf-8ba6-90129a915ed2),uuid=e4276c9a-daa2-ffa1-c4f1-59d19102f99c) already in m_registerVMParamsMap in VCPersistentState

 

Cause

업그레이드 중에 내부 데이터 구조 변환의 일환으로 제어 프로세스는 5.0 ResourcePak 버전에서 섀도우/복제본 VM의 오래된 구성에서 나타나는 데이터 구조에 중복 항목을 추가하거나 두 개의 서로 다른 CG 맵에서 VM에 대한 유효하지 않은 항목을 추가합니다(하나의 CG는 유효하지 않음). 이러한 상황에서 제어 프로세스는 반복적으로 어설션되어 재부팅 규정을 일으킵니다.

 

Resolution

해결 방법:

예방:
RecoverPoint for Virtual Machines 5.3 버전으로 업그레이드하기 전에 모든 RecoverPoint for Virtual Machines 클러스터에서 서명된 스크립트를 실행합니다.
-----------------------------------------------

PuTTY/SSH를 사용하여 관리자로 로그인 >
[2] Setup > [8] Advanced options > [4] Run script

다음 인코딩된 스크립트를 붙여넣습니다.
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#

-----------------------------------------------

 

반응:
업그레이드에 실패한 후:

  1. RPA1을 수동으로 다운그레이드합니다(RPA1이 분리되고 리포지토리가 업그레이드되지 않은 경우에만 수행)
  2. 예방적 해결 방법에서 서명된 스크립트를 실행하고 응답하여 반환된 VM을 보호 해제하고 다시 보호한 다음 업그레이드를 반복합니다.

 

 

해상도:
이 문제는 RecoverPoint 5.3.1에서 해결되었습니다.

업그레이드가 환경에 적합한지 확인하려면 Dell 고객 지원 센터 또는 서비스 담당자에게 문의하고 이 솔루션 ID를 참조하십시오.

 

 

Affected Products

RecoverPoint for Virtual Machines

Products

RecoverPoint
Article Properties
Article Number: 000180298
Article Type: Solution
Last Modified: 21 Nov 2023
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.