VxRail: Set node iDRAC VLAN configuration failed in VxRail Manager plug-in

Summary: Enabling iDRAC VLAN ID fails with the message, "Running script error: Script output fail: Set iDRAC VLAN configuration failed: Set VLAN configuration failed

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

VxRail Manager provides a method to set the IDRAC VLAN ID without accessing the iDRAC UI.
When Enabling iDRAC VLAN ID from Node → Configure → VxRail (iDRAC Configuration) → VLAN settings, it fails with the message:

  "Running script error: Script output fail: Set iDRAC VLAN configuration failed: Set VLAN configuration failed."

iDRAC VLAN settings 

 

Cause

This is a defect in the iDRAC version 4.40.00.201.

Resolution

Workaround:

  • If there is access to the iDRAC UI, try to configure the VLAN from the iDRAC Settings → Connectivity → Network → VLAN Settings.
  • Use the following steps to enable VLAN and set the VLAN ID using the command line:
  1. SSH to the ESXi node
  2. From ESXi operating system, SSH to the iDRAC with iDRAC root credential:
    •  Ssh root@169.254.0.1
  3. Enable VLAN with the command "set iDRAC.NIC.VLanEnable" with 0 for disable and 1 for enable:
    • Racadm>>set iDRAC.NIC.VLanEnable 1
    • Key=iDRAC.Embedded.1#NIC.1
    • Object value modified successfully 
  4. Set the VLAN ID with the command "set iDRAC.NIC.VLanID" following with the vlan ID:
    • Racadm>>set iDRAC.NIC.VLanID <VLAN_ID>
    • Key=iDRAC.Embedded.1#NIC.1
    • Object value modified successfully
  5. If the above process does not fix the issue, contact Dell support for other workarounds.

Additional Information

If the iDRAC VLAN ID is enabled and takes effect, it may not be possible to access the iDRAC IP, or enter iDRAC UI. Access the iDRAC using ssh root@169.254.0.1 from Node ESXi operating system.

Disable the iDRAC VLAN again using racadm if needed:

  • Racadm>>set iDRAC.NIC.VLanEnable 0
  • Key=iDRAC.Embedded.1#NIC.1
  • Object value modified successfully
  • Racadm>>exit

Affected Products

VxRail Appliance Family, VxRail Appliance Series

Products

VxRail Software
Article Properties
Article Number: 000182267
Article Type: Solution
Last Modified: 20 Feb 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.