Audio Noise from Inspiron 3505 and Vostro 3405 When in Battery Mode
Summary: The speaker may have a popping noise when playing audio or video in battery mode.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
The speaker may emit a popping noise when playing music or video in battery mode. The noise is gone once the AC adapter is connected.
Affected Platforms:
- Inspiron 3505
- Vostro 3405
Cause
The issue is related to the Toshiba solid state drive.
Resolution
Updating to BIOS version 1.4.4 or later, and Toshiba SSD Firmware Version 1041.0106, A00 or later on the computer resolves the issue.
To download and install the BIOS, reference BIOS Update Guide.
To download and install the firmware, reference How to Download and Install Dell Drivers.
Affected Products
Inspiron 3505, Vostro 3405Article Properties
Article Number: 000182664
Article Type: Solution
Last Modified: 25 Nov 2025
Version: 9
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.