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Avamar — 升级后,复制无法启动,并显示错误消息“Failed to initiate replication because no proxy was found to service the job.”(未能启动复制,因为找不到代理来服务作业。)

Summary: 升级 Avamar Server 后,复制将不会启动,系统提示错误消息和代码 30978,并在说明中显示“Failed to initiate replication because no proxy was found to service the job.”(未能启动复制,因为找不到代理来服务作业。)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

复制将不会启动或排队,每当您尝试手动运行复制时,会收到此错误:



此外,/usr/local/avamar/var/client/avagent.log 下的 avagent 日志不是最新的,并且其中的最后一个条目是在服务器升级之前。

Cause

还需要进一步调查以确定原因,但原因看起来似乎是在工作流期间或之后 Avagent 服务未正确重新启动。

Resolution

重新启动 avagent 服务并重试。

1- 以管理员身份登录实用程序节点并切换到根用户:
su -

2- 重新启动 avagent 服务:
服务 avagent 重新启动

3- 确认 avagent 已启动并正在运行:
服务 avagent 状态

4- 检查 avagent 日志并确认它是最新的:
ls -lthr /usr/local/avamar/var/client/avagent.log

5- 再次运行复制。

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000182782
Article Type: Solution
Last Modified: 01 Aug 2021
Version:  3
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