SourceOne Email Management：由于 SourceOne 中的 ElasticSearch 无法与群集通信，SourceOne 无法将 ISYS 转换为 ElasticSearch 索引
Summary: 由于 SourceOne 中的 ElasticSearch 无法与群集通信，SourceOne 无法将 ISYS 转换为 ElasticSearch 索引。
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Symptoms
SourceOne 无法将 ISYS 索引转换为 ElasticSearch，因为 SourceOne 节点无法使用本地主机地址与 ES 群集通信。
尝试转换索引时，收到以下错误：
Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567)|EXCurl.cpp(360)|
Failed to perform CURL operation, CURL ERROR [%1!d!] :: %2 (0x86042567) Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567) [ExAsIndex.exe, EXCurl.cpp(360).EXCurl::RunCurl] |EXCurl.cpp(128)|
Http request failed. CURL error code: (URL = )|ExElasticsearchClient.cpp(3304)|
Failed to perform CURL operation, CURL ERROR [%1!d!] :: %2 (0x86042567) Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567) [ExAsIndex.exe, EXCurl.cpp(128).EXCurl::GET] >Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567) [ExAsIndex.exe, EXCurl.cpp(360).EXCurl::RunCurl] |ExElasticsearchClient.cpp(3306)|
Failed to Start ExAsIdxObj Thread (0x8604280F)|ExAsIdxComp.cpp(862)|
尝试转换索引时，收到以下错误：
Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567)|EXCurl.cpp(360)|
Failed to perform CURL operation, CURL ERROR [%1!d!] :: %2 (0x86042567) Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567) [ExAsIndex.exe, EXCurl.cpp(360).EXCurl::RunCurl] |EXCurl.cpp(128)|
Http request failed. CURL error code: (URL = )|ExElasticsearchClient.cpp(3304)|
Failed to perform CURL operation, CURL ERROR [%1!d!] :: %2 (0x86042567) Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567) [ExAsIndex.exe, EXCurl.cpp(128).EXCurl::GET] >Failed to perform CURL operation, CURL ERROR [7] :: Couldn't connect to server (0x86042567) [ExAsIndex.exe, EXCurl.cpp(360).EXCurl::RunCurl] |ExElasticsearchClient.cpp(3306)|
Failed to Start ExAsIdxObj Thread (0x8604280F)|ExAsIdxComp.cpp(862)|
Cause
这是由于 SourceOne elasticsearch.yml 文件被配置为使用本地 IP 地址作为 network.host（而非 0.0.0.0）来连接到 ES 群集。
SoureceOne 服务器有两个 NIC 卡并且优先通过“专用”卡，该卡阻止了对为 ElasticSearch 通信配置的地址的访问。 第二个“公共”NIC 没有此限制。
SoureceOne 服务器有两个 NIC 卡并且优先通过“专用”卡，该卡阻止了对为 ElasticSearch 通信配置的地址的访问。 第二个“公共”NIC 没有此限制。
Resolution
从 SourceOne 服务器禁用“专用”NIC 卡并在 elasticsearch.yml 配置中使用 network.host: 0.0.0.0。
Affected Products
SourceOne Email ManagementArticle Properties
Article Number: 000184607
Article Type: Solution
Last Modified: 02 Jun 2025
Version: 6
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