SRM Web GUI 回應速度緩慢。
Summary: 客戶在升級至 SRM 4.5.01 後發生問題，且 Web GUI 回應速度緩慢
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Symptoms
在主功能表中選取任何內容，或是重新整理 GUI 或在畫面間切換時，SRM Web GUI 的回應速度緩慢
Cause
在 Tomcat 記錄檔下的本機主機記錄檔中看到錯誤
15-Apr-2021 07:13:21.879 SEVERE [ContainerBackgroundProcessor[StandardEngine[Catalina]]] org.apache.catalina.realm.JNDIRealm.startInternal Exception opening directory server connection
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: xxx-xxx, comment: AcceptSecurityContext error, data 52e, v4563 ]
The LDAP error code 49 indicated Authentication error which lead to miss configured LDAP setting in SRM GUI
Found Realm Configuration was misconfigured using old LDAP Server name.
15-Apr-2021 07:13:21.879 SEVERE [ContainerBackgroundProcessor[StandardEngine[Catalina]]] org.apache.catalina.realm.JNDIRealm.startInternal Exception opening directory server connection
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: xxx-xxx, comment: AcceptSecurityContext error, data 52e, v4563 ]
The LDAP error code 49 indicated Authentication error which lead to miss configured LDAP setting in SRM GUI
Found Realm Configuration was misconfigured using old LDAP Server name.
Resolution
已檢查 LDAP 伺服器連線及登入/密碼。 進行必要變更後，我們便能連線並登入。
在重新啟動 Tomcat 後，GUI 回應會顯著改善
在重新啟動 Tomcat 後，GUI 回應會顯著改善
Article Properties
Article Number: 000185392
Article Type: Solution
Last Modified: 08 Sep 2025
Version: 5
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