PowerFlex: Disruptive Upgrade and OS Conversion fail if SVMs have a different VM Name than Hostname

Summary: In PowerFlex Manager, a disruptive service upgrade fails if the SVM name in vCenter does not match its hostname.

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Symptoms

The disruptive service upgrade and OS Conversion fail if the SVM name in vCenter does not match its hostname:

DEBUG [2020-11-06T16:37:07.597294] 10340: service_deployment.rb:5746:in `block in workload_vms_check': Powered on workload VMs ["ScaleIO-192.168.xx.xx"] present on server XXX-XX-04
ERROR [2020-11-06T16:37:07.602526] 10340: service_deployment.rb:563:in `process': Powered on VMs present on one or more nodes

 

 

Cause

The PowerFlex Manager code skips SVMs based on their hostname but is looking at VM name. For example:

Using the VMware plugin, the SVM is named for example ScaleIO-192.168.xx.xx but the hostnames are for example ScaleIO-192-168-xx.xx.

 

Resolution

Rename the SVM in vCenter to match the hostname.

 

Affected Products

PowerFlex rack, PowerFlex Appliance
Article Properties
Article Number: 000188940
Article Type: Solution
Last Modified: 04 Aug 2025
Version:  6
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