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모든 부팅 시 CylanceSvc.exe에서 Dell Endpoint Security Suite Enterprise 및 McAfee에서 알림을 받을 수 있음

Summary: McAfee Firewall과 함께 Advanced Threat Prevention을 사용하는 경우, Cylancesvc.exe가 다양한 McAfee 프로세스에 액세스를 시도하고 있음을 나타내는 알림이 부팅할 때마다 표시될 수 있습니다. 이러한 알림은 알림 설정을 기반으로 이메일 알림을 생성할 수 있습니다.

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Article Content


Symptoms

참고:

영향을 받는 제품:

Dell Endpoint Security Suite Enterprise

영향을 받는 버전:

v2.8~2.9


콘솔 알림
그림 1: (영어로만 제공) 서버 콘솔의 알림

의 이벤트 C:\Programdata\Dell\Dell Data Protection\DellAgent.log 다음과 유사한 항목이 있을 수 있습니다.

 [04912] (00008) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfefw.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewc.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00004) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00004) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfeesp.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewch.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

비디오 McAfee SelfProtection_Activity.log 다음과 같은 항목이 있을 수 있습니다.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEWC.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEESP.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEFW.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9900)  ApBl.SP.Activity: SPRINGSCREATIVE\jcampbe-la ran IE4UINIT.EXE, which tried to access HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\ENABLE BROWSER EXTENSIONS, violating the rule "Web Control - Protect plug-in registry keys and values", and was blocked. For information about how to respond to this event, see KB85494.

Cause

McAfee의 서명 인증서가 Cylance 인증서를 준수하지 않아 업데이트가 필요합니다.

Resolution

이 문제는 Windows용 Dell Endpoint Security Suite Enterprise v3.0에서 해결되었습니다.


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Article Properties


Affected Product

Dell Endpoint Security Suite Enterprise

Last Published Date

15 Dec 2022

Version

7

Article Type

Solution