PowerStore: Universal Serial Bus (USB) Port Use Guidelines

Summary: This knowledge base article documents the acceptable use cases for using the Universal Serial Bus (USB) ports on a PowerStore appliance. The guidelines that are specified in this knowledge base article should always be adhered to. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

A Universal Serial Bus (USB) port is on the backend of each node of a PowerStore base enclosure.

The following diagrams provide an overview of where the USB ports can be physically located based on PowerStore model-type:

  • Example: Location of USB ports on backend of PowerStore 1000T/X, 3000T/X, 5000T/X, 7000T/X, and 9000T/X model-types

KB_USB_Not_500T.jpg
 

  • Example: Location of USB ports on backend of PowerStore 500T model-type

KB_USB_500T.jpg


The USB port on the backend of PowerStore nodes is only to be used to recover the "admin" and "service" user account passwords, for PowerStore T model running PowerStore OS 2.0 and earlier, as documented within the following knowledge base article: PowerStore: Password reset and recovery for admin and service accounts. Other supporting procedures may be found within the Dell EMC PowerStore Security Configuration Guide as available on Dell Technologies Support.  

Do not attempt to connect a USB device to the ports highlighted above for any other purpose. Use of the USB ports for other intents may lead to unpredictable system behavior. This includes transferring Support Materials (logs) from the appliance using USB for review by Dell EMC Global Technical Support. If Support Materials (logs) must be collected from the appliance for review using a direct physical connection to the appliance, see the following knowledge base article or contact Dell EMC Global Technical Support for assistance: PowerStore: How to generate and collect various logs from PowerStore.

Affected Products

PowerStore, PowerStore 1000X, PowerStore 1000T, PowerStore 3000X, PowerStore 3000T, PowerStore 5000X, PowerStore 5000T, PowerStore 500T, PowerStore 7000X, PowerStore 7000T

Products

PowerStore 9000X, PowerStore 9000T
Article Properties
Article Number: 000196213
Article Type: How To
Last Modified: 23 Nov 2023
Version:  6
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