On First Boot When A Dell Inspiron or Vostro is in an Environment Under 2°c (35.6 °f) It Will Receive Error Code: 2000-0151

Summary: When certain Dell Inspiron's or Vostro's are placed in an environment under 2°c (35.6°f), it receives an Error Code: 2000-0151 on the first boot

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Products:

  • Inspiron 3525
  • Inspiron 3520
  • Inspiron 3510
  • Vostro 3425
  • Vostro 3420
  • Vostro 3525

If the computer is turned on in an environment where the temperature is under 2°c (35.6 °f), it may encounter a ePSA Warning message with the error code 2000-0151.

Error message

Steps to Reproduce

  1. Shutdown the computer
  2. Put the computer into a 2°c (35.6 °f) environment for more than one hour.
  3. When the computer is first turned on, it displays the ePSA warning message with error code 2000-0151.

Cause

SSDs detected the temperature lower than zero degrees and reports a critical warning message.

ePSA reports the critical warning error code when detecting the message.

Resolution

If the end user encounters this warning in an environment that is under 2°c (35.6 °f), reboot the computer.

The warning message is a notice when the SSD detects an abnormal temperature and causes no functionality errors to the drive.

Affected Products

Inspiron 15 3510, Inspiron 3520 (End of Life), Inspiron 15 3525, Vostro 3425, Vostro 3525
Article Properties
Article Number: 000197097
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  8
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